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Kevin J Munro says:
4 March 2019

There doesn’t seem to be much consumer information on earplugs. BIG problem because recreational noise is a real problem. AND earplugs for occupational noise distort music. Yet GOOD solutions exist.

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2
6 March 2019

Printed Copy or online

I find it difficult to read printed copies and enjoy the flexibility of the adjustable font. Should companies be encouraged to provide online copies for those who have difficulty reading.
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1
LizWaters says:
6 March 2019

Hidden insurance costs

Hidden insurance costs are hugely frustrating. Large costs for cancellation for example. Particularly frustrating are charges made by car insurance companies who automatically renew the policy.
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1
Barbara Lohse says:
14 March 2019

Why can’t manufacturers make the tags with serial/model numbers easier to read? Too often they are small print and placed e.g. low down where elderly struggle to see them.

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14 March 2019

Thanks for your suggestion. There is also a problem generally about small print literally being too small print. We'll definitely consider this for a Which? Conversation post.

1
21 March 2019

I suggest having a Convo to discuss what is in the latest issue of Which? magazine

Some of the topics in the magazine also feature in Conversations, but many do not.
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21 March 2019

We are currently talking to colleagues across the organisation about what convos to have in the membership topic area. High on the list is somewhere to discuss things like the magazine. I want to make sure we have in place the right people to reply to comments.

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Matthew Kimberley says:
27 March 2019

Is it legal for new-build homes to have a BT-only phone/broadband line?

My entire estate was built with BT-only fibre broadband that no one else can supply us through. We have no alternate lines. Surely that’s not legal?
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28 March 2019

It is sadly legal. Where the Openreach network is present, any provider can use it. But in many locations, other providers opt not to simply because they decide the cost of using the infrastructure isn’t worth it for the number of customers who will sign up. So it’s not a case of BT preventing competition from other providers. It is a good idea for a Convo to raise awareness of this though – thanks!

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30 March 2019

Higher energy consumption of cordless appliances

Why don’t Which? include comparisons of energy consumption between cordless and corded appliances. I use considerably more electricity with my cordless vac than with my corded.
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