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Discussion on the fairness and accuracy of Credit reports. Large businesses can negatively effect your credit report without your knowledge.
With regards to a piece of jewellery
Investigating the Credit reference agencies
We’ve recently covered Credit reference agencies as a news piece which you might find interesting.
https://www.which.co.uk/news/2018/10/credit-scoring-are-you-in-the-dark/
LED bulb failures
I’ve heard back from the team and they have tested lifetime of the bulbs and found no problems. They have said that there might be issues with wiring and sent this link over.
https://www.which.co.uk/reviews/light-bulbs/article/how-to-fix-common-led-problems
A Convo asking if other people have had this problem is certainly a possibility.
We’re going to ask our Home Research Team about this – thanks for the suggestion.
Huge overcharge for Canadian ETA
I went to renew my Canadian ETA and saw what I thought was the Government web site. I competed the details then – too late – I saw the fee of £130 on my credit card for 2 renewals. Would have been 2 x$7=£8.20 on the real site Foolish of me and the only excuse I have is that it was late at night and I was not concentrating. I hope by publicity others will be warned of this!
These scams are becoming more and more sophisticated, so don't blame yourself. Do report it though.
https://www.which.co.uk/consumer-rights/l/reporting-scams
Ethical hackers do they exist?
design standards that take account of female characteristics
That was a fascinating article and sparked a lot of conversation here.
Should we be told?
good advice there from Abby: definitely don’t click on a link that arrives unsolicited in your email. If you’re worried, go to the Spotify website yourself and log in to your account and change your password if you’re concerned. We’ve got advice on how to create a secure password here https://computing.which.co.uk/hc/en-gb/articles/360000818025-How-to-create-secure-passwords
If there has been a breach, you do indeed have the right to be notified. GDPR, the EU’s data laws, says that companies have to notify the breach within 72 hours of discovering it.
However, just 72 hours after discovering a breach, it’s unlikely a company will know enough to be able to tell you for sure if your account is one of the ones that’s been compromised, nor how the breach is happened: that’s why you often see news stories where the number of people hit is revised up or downwards, sometimes quite dramatically. It’s good that they have to notify as soon as possible, but the downside is that they probably don’t know the full extent themselves.
As far as I know there aren’t any specific rights to be told exactly what happened, but companies will usually tell you a version of what they do know: it’s good for them to be as transparent as possible.
I’ve had a quick look and I can’t see any reports of a breach at Spotify, so while I can’t be absolutely sure without seeing the email you got, I am reasonably confident that it’s a phishing scam and you were right to be suspicious.
First and foremost we would recommend not following that link. It is best to go straight to Spotify in case this is a scam.
Assuming this is not a scam I’ve asked our tech team for their opinion on if you have the right to know what the unusual activity is.