Your ideas
Ideas archive for September 2016
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Share your idea
Shrinking Biscuits
Hello MaryV, thank you for sharing your idea. We’ve published lots of stories about shrinking products. Maybe you would like to add your findings there?
https://conversation.which.co.uk/food-drink/are-you-annoyed-by-the-shrinking-of-the-terrys-chocolate-orange/
In any case, I’ve shared your comment with our Shopping experts for their consideration with future investigations.
Thank you 🙂
Buy-to-let owners renting out rooms as for hotels
I know Which? Financial Services Ltd runs the mortgage service that offers to arrange buy-to-let mortgages. Is it rather anti-social? Even less properties to buy and now courtesy of AirBnB even less to rent.
Distance Sellers that don’t honour consumers’ rights.
Auto Contract Renewal Rip-offs
Import courier fees
More alarming was my finding that couriers are completely unregulated and there is no consumer organisation to sort this problem out!
Help Which!
Amazon Sellers Paying for Buyers to Remove Negative Reviews
Amazon refuse to refund an item i never received
I don’t understand how a company could defraud me of money and not send me proof that they sent both items etc. all they said is you received the package and it wasn’t damaged so you received both items, while the package didn’t look damaged it was clearly opened from 1 side because they don’t glue the sides down so anyone can have access to your package etc.
any ideas on what to do next? anyone deal with amazon where they ignore you? I tried to find that person who works for a newspaper that does those investigations and get to the bottom of things for you but I have had no luck in finding him / her.
so I’m here looking for help from you guys.
Refund of balance on utility bills
When I came to double check I found another provider at over £250 less – a considerable difference on an annual forecast of £1,300.
I asked for a refund – I was told it would take 28 WORKING days.
I think that this is unreasonable.
They claim it was so that “finance could check” – I don’t think that it is a coincidence that days later I received a demand from G4S to “carry out a safety examination” of my meter – just 3 months after the last one!!!!
I am being unreasonable?
A
Online holiday prices
Moulded plug tops
On the next load the same happened, but resetting the breaker failed to recover the machine. At this point it was looking like an expensive repair or replacement!
Her Dad, an electrical engineer for 30 years, tested the lead to the washer and the results revealed a short circuit within the moulded plug top supplying the washer. Dad replaced plug with standard plug, washer recovered successfully.
Online research found that most repairers don’t identify this fault, are consequently unable to repair and condemn the machine.
Not all consumers are electrically competent and won’t attempt to interfere with a manufactured moulded plug top.
A standard plug fitted manually during manufacture could easily resolve this issue.
Or Hotpoint could include the point of checking the circuit of the plug within a “Resolving Problems” section of their Instruction Booklets?
Has anyone else fallen into the trap of paying for new EHIC cards?
How to lose £69 in about 3 minutes;
(Typing faster will speed the process up)
I wanted to renew 2 EHIC cards for myself and my other half, which are free
(European Health Insurance Cards)
Google search brings up http://www.ehic.org.uk and also http://www.ehicdirect.org.uk
The first one is (unknown to me) is the Official National Health service site
The second one was my selection. (It just seemed more direct)
Filled in all details for both applications including all personal details – National insurance No’s – Debit card details (Which I thought odd (because they are free) but just assumed maybe some admin charge, I’m thinking it is our National Insurance Service) No mention of any charges – Checked bank this morning £34.50 x 2 short (£69 gone)
I see the site name as a deliberate con to trap the not totally internet savvy people like myself out of their hard earned money. I am fuming that the law can allow stuff like this to be tolerated.
Beware,
Can this really be allowed to happen?
QVC MADE TO REFUND POSTAGE COSTS
protect consumers from reverse billing to their mobile phone.
The crux of the problem is that the Network operators fail to check if you have actively and intentionally subscribed to the said subscription service.
Indeed they fail to check if such subscription service is age appropriate.
It would be easy to introduce a system where the Network checks consent and facilitate the cancellation of services.
However whist the Networks are making a percentage on the charges, they have little interest in managing the problem.
It is currently the case that fraudsters are profiting by reverse charging of mobile phone accounts. Their profit risk funding criminal activity or worse.
This needs to be stopped immediately. The Network operators must stop paying monies to such services with out confirming with the bill payer that the service has been requested and is appropriate.
Imagine if anyone could walk into your bank and ask for £3 every week. Why should they be able to do it to your phone account.
Reform ?
Seems to me there are serious questions that need answering what do others think?
To discuss reusable nespresso coffee capsules.