Your ideas

I suggest that Which? looks at the way companies are implementing GDPR. My understanding of GDPR is that it is supposed to make things easier for the customer by simplifying the Ts&Cs, because these are so complex that most people simply don’t bother to read them. Like most people, I am being bombarded with emails from companies telling me to check various things about my data as a result of GDPR. Typically, these missives say something like “Here are our new Ts&Cs, please read them and ensure you’re happy with them”. But they don’t tell you what’s changed from the previous version, and the new ones are just as complex as the old. It looks as if customers are supposed to read the new ones, compare with the old, and work out for themselves what’s changed. This is hopeless, many people simply won’t bother so that’s no improvement on the previous sorry position. These companies may be complying with the letter of GDPR, but their approach of mass-mailing unhelpful emails is not complying with the overall objective of improving clarity for the customer. The whole exercise isn’t achieving anything and is a waste of everyone’s time.

For years they have sold me individually covered items, costing me on average £75 more a year & refuse to pay this back despite asking for the cheapest deal & being misinformed by them over the years.

any comments?
The enclosure this month notifying an increase in ‘subs’ is decidedly unwelcome.
It brings the cost of contining to support CA’s work to £120pa.
For folk on the state pension this is not

Bring back spare tyres in cars please

Dentist surgery new to me wants to do 4 replacement crowns at a cost of £650
each (special machine “prints” crown and it is fitted on the same day) each plus a “deep clean” at about £200!

With the explosion of DNA relationship testing over recent years and the distinct lack of regulation, would Which readers benefit from a comparison of the different providers?

John Lewis increases the policy cost for neutered dogs and cats. For my dog, another £36/yr. Neutering a b***h DECREASES the chance of mammary tumours, womb cancer & can’t get pyometra.

i have just been trying to get through to aviva ins about a claim,
the first time i was on hold for 30 min.the second time for 45 min.
and still did not get through

Many water companies are still passing their customers’ data without explicit consent to Homeserve, a company that has often been criticised by Which. This appears to be unlawful under GDPR.

Some companies offer renewal premiums that are higher than for new customers even if there have been no claims in the past year. I would like to see these companies named and shamed.

spoke to car mechanic friend recently who said never used supermarket petrol as it had no additives of station petrol(REASON FOR CHEAPNESS)which caused gummed up rings and sticky valves agree or not

Did you know that when you ‘purchase’ a film, app, music etc from the iTunes Store, it is only yours for as long as the store has it available? If they remove it from the store, yours goes too!

I’d really like Which? to do an in-depth survey of supermarket fuels. Is ‘branded’ fuel better, both in economy and engine wear. All I can find on ‘the net’ is opinion.

My brother bought a tv from John Lewis in Sloane Square two years ago with a 5year guarantee it has gone wrong and was taken away it has been a month and still no tv can any let me know his rights

Insurers limit cover to named activities/sports so we still couldn’t get cover for common things like: inflatable obstacle courses in the sea, waterparks and even climbing a tree! Help 🙂

Is the MV Ombudsman funded by car dealerships/garages? If that is the case surely all their decisions would be heavily weighted towards dealerships. Is it time to dispense with MV Ombudsman?

Hi. Has anyone had a repair done to a bath which a hairline crack or slightly larger?

A lot of concerns have been raised about farmed salmon: risk of contamination/pollution, fat, unhealthy etc. What is the truth about the farmed salmon? Is it dangerous or safe for child/pregnancy?

I trust Which? will be switching to paper envelopes to send future copies of their magazine rather than plastic. Then put pressure on all Govt agencies to do the same !

i am appalled at the amount of waste in the NHS. from paper towels to screening programmes from litigation to destroying medication
politicians should fix the waste first!