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Rose says:
8 March 2021

Wayleave Payment -Is it essential to pay or just another money making racket?

Letter from Sherwill Drake Forbes claim need to pay such payment which WPO should have done to retain the apparatus on customers property. They reveal cost for Sherwill and Co ranges from £150++
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willow says:
12 April 2021

Pro’s & con’s re ‘Free’ Delivery of NHS Prescriptions

There is a proliferation of ‘pharmacies’ offering free delivery of NHS prescriptions, but my wife and I have experienced problems.

Lloyds Pharmacy introduced ‘Echo’ free delivery, operating nationally from a central pharmacy with secure delivery by Royal Mail. Echo appeared unable to despatch on schedule, with regular prescriptions arriving in ‘parts’, extended over two weeks.

In January, receiving only part of my regular prescription I emailed Echo who were unhelpful, claiming:
• they never ‘split’ prescriptions – although their ‘norm’
• my GP surgery hadn’t ordered – incorrect, as records confirmed
• product unavailable – but in stock at local Lloyds, and manufacturer confirmed no unavailability.
• problems were created by customers!

I questioned comments by email, but response was there none!

A further part of my prescription arrived a few days later, when I cancelled Echo, reverting to collection from local Lloyds – who provided outstanding item Echo hadn’t delivered…. But now have – fourteen weeks late!

My wife continues with Echo: prescription deliveries remain split, sometimes even duplicated. Friends who chose Echo similarly suffer, and GP surgery ‘admits’ difficulties.

Echo is a subsidiary of Lloyds Pharmacy and are paid about £6 for each delivery, which may be why prescriptions are ‘split’ into separate ‘deliveries’.

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0
Peter Ibbott says:
10 April 2021

smart Technology

Too much insistence on smart technology which doesn’t help people without smart phones
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0
Chris Heels says:
8 April 2021

Contacting the British Gas Board

It is so frustrating when you want to email them with a concern that you have. You can hunt high and low for their email address, from screen to screen until you want to scream.
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0
Chris Heels says:
8 April 2021

Awarded a prize from Morrison’s.

Some scam to get you to do a survey and win a prize, normally an up-to date mobile phone. But, you have to pay postage..
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0
8 April 2021

unanswerable e-mail

Time for a ban on e-mails I cannot reply to? I am tired of organisations (including government agencies like DVLA) who e-mail me but will not let me reply the same way and/or hide their addresses.
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0
8 April 2021

The death of Contract

For centuries sale of goods/services relied on contract. For 140 years consumer law modified and controlled contract terms. Is now the time to abandon the distorted contract model completly?
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0
Sheila Randell says:
7 April 2021

111 accessible

Please be aware if advised to access 111 accessible ( internet) via the nhs 111 phone line. By using google , 111 accessible leads you to a site asking for credit card details and is not 111nhs site
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0
David Osborne says:
29 March 2021

quality of fresh produce due to import shipping delays

We have purchased tomatoes from different shops that were not worth eating after 3 days.Initially very hard but soon gone soft oozing a fluid. They would normally keep for a week.Have delays at docks have caused truck refrigeration to be turned causing them to spoil faster.
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0
Charles Brand says:
28 March 2021

Please include green products in your reviews.

I have read your best laundry sachets, where there any green products? How about a column in reviews which indicates how sustainable the product is? Deciding what’s best should include for the planet
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0
Greycynic says:
26 March 2021

PPI phishing scam

Received a phone call yesterday. After confirming my name, I was told ‘your PPI claim has been accepted’. Has to be a scam as I have no such claim open.
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0
ANN says:
25 March 2021

how many vunerable women have not been offered the covid 19 test by the n.h.s.

they are lazy and now they have to do something
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0
23 March 2021

Shredded Wheat

I have eaten Shredded Wheat since I was a child, I was 80 this month. Have the biscuits become slightly thinner lately?
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0
21 March 2021

Ebay feedback

Negative feedback on ebay harms ones selling profile. Many sellers seem to have problems removing neg feedback even when they have agreed it with buyers. This is unfair.
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0
18 March 2021

EV charger system for apartment buildings

All existing apartment buildings need a software system to manage 7kW overnight chargers so that the existing capacity of the substation is not exceeded, using the battery capacity of cars on charge.
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0
Liz says:
16 March 2021

Provo Craft and Novelty Inc Trading as Cricut change to terms of service

The above company are trying to change from free unlimited uploads within their proprietary software to 20 per month. In order to continue having unlimited uploads a monthly subscription is required
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0
Raymond McCollum says:
12 March 2021

Mercedes Diesel Nox Sensor Faults

Mercedes is aware of an ongoing Nox Sensor fault and has applied a software update to supposedly rectify this issue. However, not the case and expensive repairs are required.
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0
Jan Wilson says:
11 March 2021

Internet and phone security

I think it would be very enlightening to research whether folk in other countries in Europe report the same level of scamming via internet and phone calls
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0
Norman says:
10 March 2021

Scammers

Why is it that, if I want to open a bank account, it’s incredibly difficult but scammers seem to have no problem. The responsibility for reimbursing people who are scammed should be with the bank thatenables scammers to open an account and immediately withdraw money in cash
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0
10 March 2021

tony.bevan@live.co.uk

I never knowingly agree to companies keeping card details but that doesn’t seem to stop their ability to offer the last 4 figs on subsequent occasions.
It might save time but does worry me.
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0
10 March 2021

Change in the way Car Insurance and other insurances are calculated

Basing Car and Other insurances on your postcode is grossly unfair. Car Insurances could be largely based on annual mileage, value, actual pollution check, claim history, etc.
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0
10 March 2021

Hold all Telco’s & ISP’s fully accountable for all scamming attempts and traffic

The Govt needs to implement legislation to hold all Telco’s and Internet service Providers (ISP’s) fully accountable for all misuse of their services so that they will be forced to actively police, detect and prevent scammers as it would seriously impact their bottom lines and put their operating licenses under constant review. This is far better than allowing these practices to continue and impact the public, especially as the public have no real way of preventing these activities and in many cases do not even know they are being scammed. The Telco’s and ISP’s should also be made fully responsible for reimbursing the public for any funds scammed / stolen plus any legal expenses that the public incur, and in some cases some compensation for the experience.
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0
rkillow says:
9 March 2021

Quality look and feel of products

The which reviews of household appliances are great but tend to comment only on how well they function. It would be useful if they also commented on aesthetics and quality feel as well.
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0
7 March 2021

The way Which reports some equipment!

I need to buy a washing machine and a tumble dryer both of which will fit in a space in a fitted kitchen. Both must be a depth of less than 62cm. Washing machines have dept in the table. Dryers to not
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0
6 March 2021

Washing up liquid

Despite winning overall, I have found Fairy NEVER removes all oil/fat from pans, as seen in kitchen roll wipes. Does the testing need changing? Do I need to use much more liquid than suggested?
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0
CW says:
1 March 2021

Home sound insulation

Is there any guidance available (particularly from Which?) on installing sound insulation in your home to reduce the level of sound coming through the wall from a neighbour?
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0
Ros says:
23 February 2021

Do manufacturers of Which Best Buy products capitalise on their ratings – to the detriment of consumers?

Just bought the Which Best Buy dishwasher tablets – Aldi’s Magnum All in One but was disappointed to find they’ve dropped the contents from 40 tablets to 37. Seems a cynical ploy on the part of Aldi
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0
22 February 2021

Yorkshire Water Board Telephone Call

This not a scam YWB phoned me to ‘update my vulnerable marking on my a/c’. No warning by letter, I’ve since exchanged communications and they seem unconcerned that it could be a scam and I was wary.
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