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4
Colin Blackman says:
27 April 2018

Implementation of GDPR

I suggest that Which? looks at the way companies are implementing GDPR. My understanding of GDPR is that it is supposed to make things easier for the customer by simplifying the Ts&Cs, because these are so complex that most people simply don’t bother to read them. Like most people, I am being bombarded with emails from companies telling me to check various things about my data as a result of GDPR. Typically, these missives say something like “Here are our new Ts&Cs, please read them and ensure you’re happy with them”. But they don’t tell you what’s changed from the previous version, and the new ones are just as complex as the old. It looks as if customers are supposed to read the new ones, compare with the old, and work out for themselves what’s changed. This is hopeless, many people simply won’t bother so that’s no improvement on the previous sorry position. These companies may be complying with the letter of GDPR, but their approach of mass-mailing unhelpful emails is not complying with the overall objective of improving clarity for the customer. The whole exercise isn’t achieving anything and is a waste of everyone’s time.
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1
Mrs Ellen J Adamson says:
1 June 2018

All new Fridgefreezers have clear drawers, having an adult
Autistic son ,these will soon be broken. I need a new Fridgefreezer that can stand the drawers being pulled about,or I can get replacements

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1
Karla Wheeler says:
27 April 2018

Did you know that D&G have a Multi-appliance plan?

For years they have sold me individually covered items, costing me on average £75 more a year & refuse to pay this back despite asking for the cheapest deal & being misinformed by them over the years.
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0
JohnRose says:
23 June 2018

Increased Which? subs

any comments?
The enclosure this month notifying an increase in ‘subs’ is decidedly unwelcome.
It brings the cost of contining to support CA’s work to £120pa.
For folk on the state pension this is not
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0
Nancy Straith says:
16 June 2018

Spare tyres in cars

Bring back spare tyres in cars please
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0
14 June 2018

Private Dental Charges

Dentist surgery new to me wants to do 4 replacement crowns at a cost of £650
each (special machine “prints” crown and it is fitted on the same day) each plus a “deep clean” at about £200!
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0
David Thomas says:
12 June 2018

DNA Relationship Testing

With the explosion of DNA relationship testing over recent years and the distinct lack of regulation, would Which readers benefit from a comparison of the different providers?
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0
Lyn Farrell says:
6 June 2018

JL Pet Insurance costs MORE for neutered pet

John Lewis increases the policy cost for neutered dogs and cats. For my dog, another £36/yr. Neutering a b***h DECREASES the chance of mammary tumours, womb cancer & can’t get pyometra.
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0
james cooke says:
4 June 2018

being kept on hold by insurance companies when making a claim

i have just been trying to get through to aviva ins about a claim,
the first time i was on hold for 30 min.the second time for 45 min.
and still did not get through
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0
jak says:
4 June 2018

Water companies failing to comply with GDPR

Many water companies are still passing their customers’ data without explicit consent to Homeserve, a company that has often been criticised by Which. This appears to be unlawful under GDPR.
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0
4 June 2018

Breakdown cover price hikes

Some companies offer renewal premiums that are higher than for new customers even if there have been no claims in the past year. I would like to see these companies named and shamed.
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0
kendo84 says:
30 May 2018

supermarket petrol

spoke to car mechanic friend recently who said never used supermarket petrol as it had no additives of station petrol(REASON FOR CHEAPNESS)which caused gummed up rings and sticky valves agree or not
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0
BMH says:
27 May 2018

iTunes Purchases are not yours!

Did you know that when you ‘purchase’ a film, app, music etc from the iTunes Store, it is only yours for as long as the store has it available? If they remove it from the store, yours goes too!
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0
Tony says:
24 May 2018

Supermarket fuels

I’d really like Which? to do an in-depth survey of supermarket fuels. Is ‘branded’ fuel better, both in economy and engine wear. All I can find on ‘the net’ is opinion.
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0
Harry thomas says:
23 May 2018

John Lewis tv guarantee

My brother bought a tv from John Lewis in Sloane Square two years ago with a 5year guarantee it has gone wrong and was taken away it has been a month and still no tv can any let me know his rights
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0
Joel says:
22 May 2018

Uninsurable if you have a mildly active family holiday

Insurers limit cover to named activities/sports so we still couldn’t get cover for common things like: inflatable obstacle courses in the sea, waterparks and even climbing a tree! Help 🙂
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0
21 May 2018

I still don’t understand how to start a new topic Toyota Aygo is what I want to talk about

I am confused by Which? In Feb 2017 it was “one of the best city cars we’ve tested” and was awarded 76%. The on-line review gives it 45% and a “don’t buy”. Which is it Which? ?
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22 May 2018

Hi Linda, the 45% Don’t Buy refers to the newer model, which was released in 2014. The previous model was 2005-2014, which scored higher in our tests.

0
P Mitchum says:
21 May 2018

Is it the Motor Vehicle Ombudsman Service impartial or bias.

Is the MV Ombudsman funded by car dealerships/garages? If that is the case surely all their decisions would be heavily weighted towards dealerships. Is it time to dispense with MV Ombudsman?
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0
2 May 2018

Bath Repair

Hi. Has anyone had a repair done to a bath which a hairline crack or slightly larger?
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0
Francesco says:
30 April 2018

Wild salmon VS farmed salmon

A lot of concerns have been raised about farmed salmon: risk of contamination/pollution, fat, unhealthy etc. What is the truth about the farmed salmon? Is it dangerous or safe for child/pregnancy?
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0
Peter Lyons says:
29 April 2018

With the anti plastic wave taking over the country…

I trust Which? will be switching to paper envelopes to send future copies of their magazine rather than plastic. Then put pressure on all Govt agencies to do the same !
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0
Clare Roberts says:
27 April 2018

I am currently searching for a seat belt for a dog. Unsure what brand to buy, I thought I would give Which? a try. You have not tested or reviewed them. Will it a consideration for the future ?

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-2
Mary says:
12 May 2018

Save our NHS

i am appalled at the amount of waste in the NHS. from paper towels to screening programmes from litigation to destroying medication
politicians should fix the waste first!
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