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1
John Nutting says:
23 April 2019

Should all Which? reports advise on Carbon Emissions

What is the carbon cost in CO2 emissions for choices we all make as consumers? How much CO2 comes from: importing beans from Peru, using high speed trains, manufacturing electric cars or solar panels?
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0
JanP says:
11 May 2019

Safety Recalls

If a product you have bought is recalled for safety reasons should the manufacturer be forced to fix the problem within a certain time frame (or supply a permanent or temporary replacement)?
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0
Peter Williams says:
10 May 2019

I would like Which to review air pollution monitors.

Are there any air pollution monitors appropriate for use by private individuals? If so, how good are they, how easy to use and understand and how expensive to buy and to run or maintain?
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0
brissle says:
8 May 2019

Back-up PVR recordings

We have a PVR with a significant number of hours recording that we would be sad to lose if the machine decides to die. Is there any simple way of creating a back-up?
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0
Paul Buckingham says:
8 May 2019

Just how do you judge the quality of reviews

2019 Which? Car Insurance league table, is so glowing for one provider that scores so poorly on another site. Why do opinions vary so much?
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8 May 2019

Hey Paul,

I can’t speak for the other site, but happy to give you more detail on how our scores come out.

Which? ranks the scores of each of the car insurers based on a total score that is 50% customer score, 50% car insurance policy score. The customer score is based on a survey of 4,739 general public respondents, and the car insurance policy score is our assessment of the quality of standard cover comparing 58 elements of the policy. You can see more detail on that here: https://www.which.co.uk/money/insurance/car-insurance/best-and-worst-car-insurance-aqkx76z7t0vw#headline_4

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Denise Godfrey says:
2 May 2019

Caravan Ownership – On holiday Parks

Mis-selling. Finance discrepancies. Things not put right, despite promises. Park not as described. Sold as a residential place to live. Not told the real value/costs of your caravan.
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0
Brenda Roberts says:
27 April 2019

How many people do you know who read instruction books.

Most people don’t bother to clean the fluff filter every time they use their dryer. A lot don’t know where the condenser is, it needs a monthly clean.
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0
David says:
26 April 2019

Bank Fraud Guarantee Protection

Whilst I like the idea that a leading bank has changed its rules ref fraud compensation, one thing worries me. It might incenticise people to not take as much care, fraud increases, costs us all
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0
Peter Cameron says:
14 April 2019

Extra Energy – demanding money with menaces

Have other people received threatening letters from Extra Energy, trying to claim money back? On
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0
Mike says:
13 April 2019

Samsung TVs fail to record programmes

I now have 2 Samsung TVs – one 9months old, one 3yrs old. Neither will record a scheduled programme to the external HDD. the older one used to and reading online I am not alone. Any advice?
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0
C Moyle says:
13 April 2019

Always search for a different contact from the one supplied

Even if you expecting a delivery about the same time always find an alternative contact from the one provided. Then phone or email the company if it’s a scam ask for their fraud department.
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0
sachakins says:
3 April 2019

Stop 100% renewable energy claims adverts.

Stop energy suppliers using 100% renewable energy claims when they are really buying and using REGO (Renewable Energy Guarantee of Origin certificates.) and their energy includes non renewables too.
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0
30 March 2019

Higher energy consumption of cordless appliances

Why don’t Which? include comparisons of energy consumption between cordless and corded appliances. I use considerably more electricity with my cordless vac than with my corded.
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0
Matthew Kimberley says:
27 March 2019

Is it legal for new-build homes to have a BT-only phone/broadband line?

My entire estate was built with BT-only fibre broadband that no one else can supply us through. We have no alternate lines. Surely that’s not legal?
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28 March 2019

It is sadly legal. Where the Openreach network is present, any provider can use it. But in many locations, other providers opt not to simply because they decide the cost of using the infrastructure isn’t worth it for the number of customers who will sign up. So it’s not a case of BT preventing competition from other providers. It is a good idea for a Convo to raise awareness of this though – thanks!