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AlanMorris says:
26 January 2021

Energy Supplier Switching is not so easy

An aspect of switching not covered is the refund of your money held by the company you are leaving. I have had problems with the last 2 switches, this appears a common problem from Trustpilot reviews.
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Maurice Waite says:
19 January 2021

Durability of plastic in household appliances

I would like Which? to test clear plastic components like freezer drawers and food processor bowls for durability and impact resistance—they are often the first parts to fail.
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Paul Webb says:
18 January 2021

Questionable monthly billing of energy providers

Symbio electricity monthly bills do not show the actual cost of the actual units consumed in the month and include an erratic, questionable estimate of the next month’s actual charge
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John Ritson says:
13 January 2021

Mouse traps

We have had a mouse problem and then it soon became apparent that he had invited his friends in. We have bought every type of trap but still have mice. Is there a solution other than poison or cat?.
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Jon Stricklin-Coutinho says:
14 January 2021

Thanks for the idea John! There may be some tips for you here: https://conversation.which.co.uk/home-energy/humane-pest-control-for-mice-infestations-at-home/

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Snowman says:
8 January 2021

Testing temperature of a freezer.

I bought a Beko fridge freezer 18 months ago, model no. CRFG1552W. I checked temperature and is only showing -10. I understand a 4* freezer should be -18 what is the best way to test the temperature?
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Stevie B. says:
7 January 2021

Calypso Once a day sun cream

Has anybody else purchased a tube of this sun cream?
It has the consistency of glue and smarts like aftershave when you apply it to your skin.
What about the “Once a day” claim?
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Greycynic says:
5 January 2021

The right sound bar can do more than make your TV sound better

Attaching a soundbar to my TV via the fibre digital interface did more than improve the sound. Picture quality was improved. Functions on other remotes started working on the TV. Why? How?
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Gail Barry says:
5 January 2021

Portable radios

used many Roberts radios they get hi reviews but they’ve all broken down quickly you gave 58% on Panasonic RF-D10EB, but I’ve found it good sound, easy to use, previous ones last well I’d say 80%
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MikeNash says:
30 December 2020

Problems with Boiler Servicing via Domestic & General / Worcester Bosch Service Plan

Have had a Plan since 2016. Tried booking this years service 15 October. 25 November offered an appointment in May 2021. Had to complain to get an answer – they are currently not doing services.
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Ian Bradley says:
23 December 2020

ianpbradley@gmail.com

Returns policy. When shopping online with Regatta I have found that their charges for returns are not obvious until you attempt a return. Plus an exchange could cost twice to return
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Georgina Dunlop says:
12 December 2020

Which Investigation into Phone Company Sales & Support processes

Phone company sales processes & billing renewals are deliberately confusing. Contact with ‘chat’ lines just attempts to sell more to the customer. Which should investigat the resulting bad service.
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patilprasadr says:
29 November 2020

Enforcing Financial Ombudsman decision- Great Lakes Insurance

I recently got Financial Ombudsman decision against Great Lakes Insurance. It has been more than 4 weeks since the decision but Great Lakes has made no attempt to contact me or pay compensation.
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