We all have our own individual train horror stories, but is satisfaction with our railways declining across the board? Our new research suggests it is…
As we all know, being a passenger on some of the UK’s trains can be tough. But what’s it like if you’re disabled as well? Our guest Hollie-Anne Brooks gives her experience.
Today, the government has announced that it will roll out ‘one-click’ compensation across the rail network. It’s a welcome step forward, but we’re calling for more.
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Thomas Cook has a new optional extra for holidaymakers this year – those wishing to secure a sunbed for their summer hols can pre-book one – at a cost. Would you pay to beat the early-morning scrum?
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The cost of train tickets has risen again this year, but customer satisfaction isn’t going up in line with prices. Have you found any successful ways to beat the system and bag yourself a better deal when travelling by train?
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The Ucas deadline is almost here, cue last-minute applications and the nail-biting wait for universities to reply. But when it comes to choosing from offers, could the ultimate decision come down to location?
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Too many music fans are forced to use secondary ticket sites to get gig tickets, with no real picture of who they’re buying them from. Trading Standards wants to know if this has happened to you as it works to clean up the market.
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Had an email from an airline along the lines of: ‘Someone else will bag that bargain-priced holiday if you don’t act now’? Well, don’t bother – we’ve discovered there is nothing to hurry for.
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Many regular rail users will be well acquainted with delays and cancellations to their journeys. But how many hours would you have thought have actually been wasted standing around waiting for trains to turn up?
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