We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Travel & Leisure

119
Refund Us. Reform Travel: join our campaign

Genevieve Lloyd

Passengers are owed billions from airlines and holiday companies for trips cancelled due to coronavirus. Companies must obey the law and refund you.

(more…)
71
What’s next for the Which? travel campaign?

Jess Hodge

Our travel campaign has championed the rights of consumers on a wide range of issues throughout the pandemic. Here are our successes so far, plus the work that still needs to be done.

(more…)
16
Why is Ryanair issuing refunds through its ‘Wallet’?

George Elcock

Has your Ryanair refund been issued as a voucher through Ryanair Wallet? Here’s why we’ve asked the Civil Aviation Authority to investigate.

(more…)

Latest Travel & Leisure comments

‘£80 for two tickets to see Skyfall?’ Vue cannot be serious

Ian Norman Moore said 1 week ago:

Web site awful booked tickets but unable to pay, every time I click on pay…
Step into The Rhyming Room

VynorHill said 1 week, 5 days ago:

The Speed Of Dark. What is the speed of dark? That state with nothing to…
Update: win! Rail passengers will be able to claim for 15 minute delays

Sarah said 2 weeks ago:

LNER still only offer compensation for delays over 30 minutes. https://www.lner.co.uk/customer-service/refunds/delay-repay/
Step into The Rhyming Room

Beryl said 2 weeks, 3 days ago:

You paint a descriptive picture through verse Vynor. It is reminiscent of summer evenings spent…

by Oscar Webb on 30 November 2018

What could be done to improve your next cruise?

Cruises can be a great way to see the world at a more leisurely pace – but as with all holidays, cruise holidays can easily turn from dream to nightmare. We want to hear your cruise holiday experiences.

(on cruises…)

39
by Kevin Grix on 26 November 2018

Win! The new Rail Ombudsman has arrived

People who have unresolved complaints with their bank, energy company or mobile phone provider can go to an independent Ombudsman, which can resolve it. From today, the same will apply for rail.

(more…)

17
by George Martin on 14 November 2018

Ever had a rail complaint handled effectively? Me neither…

Today, we’ve revealed that train companies are failing to deal with passenger complaints effectively or sometimes even politely. Given my own experiences, this doesn’t come as a surprise at all.

(more…)

31
by Jo Rhodes on 6 November 2018

Would you stay at a Wetherspoons?

No, I don’t mean falling asleep after a few too many drinks… pub chains are increasingly getting into the hotel market: offering budget rooms in some great locations. Would you stay at one?

(more on pub hotels…)

29
by Alex Whittle on 27 October 2018

Would you pay for a ‘scare’ experience this Halloween?

Halloween is nearly upon us – but do you enjoy the haunted holiday and would you pay for a spooky experience?

(on Halloween…)

54
by Kristina Sarkisyan on 21 October 2018

Which countries are on your bucket list?

I could spend hours every day dreaming about the places I’d like to travel to and the places I’ve been – but what are the top destinations on your bucket list?

(on holidays…)

63