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Travel & Leisure

311
Coronavirus: your travel and consumer rights questions

Lauren Merryweather

The coronavirus outbreak is causing disruption to international travel. Has it affected your plans? We explain your rights.

(more…)
366
Thomas Cook collapse: your questions answered

Lauren Merryweather

Last-minute negotiations to save Thomas Cook have ended in failure. Are you affected?

more on travel
24
Has an airline offered you a voucher instead of a refund?

George Martin

Refunds are required by law for cancelled flights from EU airports, including the UK. Have you been fobbed off with the offer of a voucher instead?

(more…)

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Coronavirus: your travel and consumer rights questions

John Ward said 7 minutes ago:

Ann - A number of questions have raised the problem of companies falling back on…
Coronavirus: your travel and consumer rights questions

Em said 3 hours, 28 minutes ago:

If the ferry is operating your scheduled service and you are unable to use it,…
Coronavirus: your travel and consumer rights questions

Em said 3 hours, 44 minutes ago:

Perhaps you should then challenge them to go ahead and provide the service they are…
The Lobby: Off-topic discussion

Kevin said 9 hours ago:

In common with other Which? articles of a similar nature can any detectives/linguists out there…

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by George Martin on 2 April 2020

Has an airline offered you a voucher instead of a refund?

Refunds are required by law for cancelled flights from EU airports, including the UK. Have you been fobbed off with the offer of a voucher instead?

(more…)

24
by Lauren Merryweather on 5 March 2020

Flybe collapse: your questions answered

Troubled regional airline Flybe has gone into administration and has cancelled all its flights. Have your plans been affected?

(more…)

96
by Lauren Merryweather on 27 February 2020

Coronavirus: your travel and consumer rights questions

The coronavirus outbreak is causing disruption to international travel. Has it affected your plans? We explain your rights.

(more…)

312
by Kate Bevan on 28 January 2020

E-scooters: why are people ignoring the law?

Electric scooters are an increasingly common sight on city streets, but are they a good idea? And why are so many people ignoring the law around their use?

on transport

30
by Guy Hobbs on 22 January 2020

What’s your favourite world city?

For most of the years we’ve been running our world city survey, Cape Town has hogged first place. This year we have a new winner – but what’s your favourite?

(more…)

7
by Steve Brook on 20 December 2019

My experience of the Thomas Cook collapse

I was due to fly with Thomas Cook in January. After the company went under, I was worried about getting my money back. Here’s how I was able to do it.

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