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Shopping

926
Have you managed to get a supermarket delivery?

Hannah Walsh

With so many people now doing their shopping online, delivery slots have been hard to come by. Have you managed to get one over the last month?

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441
Help us put an end to price gouging

Chris Walker

Exploitative sellers are profiting from the coronavirus crisis by hiking the prices of essential items. Enough is enough – it has to be stopped.

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370
Have you spotted coronavirus profiteering?

George Martin

We’ve found that Amazon and eBay are still failing to get to grips with blatant coronavirus price-gouging. We’re now calling for urgent government action.

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Latest Shopping comments

Do you know your consumer rights?

DerekP said 2 hours, 28 minutes ago:

Hi Gemma, sorry to hear this. As you have purchased these machines for business use,…
Do you know your consumer rights?

Gemma Beynon said 9 hours, 23 minutes ago:

I have a beauty salon and spent £18,000 on 2 machines from a company called…
Have you managed to get a supermarket delivery?

C Ralphs said 20 hours, 27 minutes ago:

I live with elderly parents and my Dad who is 83 is considered clinically vulnerable…
Why we still need action on price gouging

John Ward said 23 hours, 23 minutes ago:

The post to which my previous comment was addressed has been removed so my comment…

by Daniel Dalton on 6 March 2020

Spotted a fake review? Share it with us

We’re on the hunt for fake reviews, but we need your help. Have you experienced a product or service that just hasn’t lived up to its online reviews?

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by Hannah Downes on 12 February 2020

Plants and flowers: do you know your rights?

Ever ordered flowers only to find they weren’t quite what you were expecting?! Here’s a look at your rights with Valentine’s Day just around the corner.

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4
by Daniel Dalton on 6 February 2020

Do you trust Amazon’s Choice recommendations?

Does the ‘Amazon’s Choice’ badge make you more likely to buy a product on Amazon? We’ve found that the endorsement can be gamed by unscrupulous sellers.

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19
by Ian on 5 February 2020

Online shopping: does bigger mean better service?

Does shopping from a large online retailer mean it’s better equipped to deal with customer service issues? Our community member, Ian, shares a recent experience.

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by Daniel Dalton on 16 December 2019

Why online marketplaces need more regulation

In recent years there has been rapid growth in the number of people buying from online marketplaces, including sites like eBay and Amazon Marketplace, with over 90% of people in the UK having bought from one.

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179
by Adam French on 27 November 2019

What do you really think of Black Friday?

Imported fad? All hype? We’ve found that Black Friday isn’t all it’s cracked up to be. What do you think of the annual sales ‘event’?

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