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212
Have you been let down by Currys PC World?

Hannah Downes

We received more than 1,700 complaints about Currys PC World through our faulty goods tool this year. Have you experienced problems with your order?

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140
What’s the deal with fake Ray-Bans, scarves and dodgy products?

Chiara Cavaglieri

Have you placed an order lately only to have a pair of fake Ray-Bans, a scarf, or just a very poor-quality product show up in its place?

(more…)
130
Has Ocado’s switch to M&S worked for you?

Jon Stricklin-Coutinho

It’s been three months since Marks and Spencer became available on Ocado. Is it still a draw, or are you shopping online elsewhere?

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Latest Shopping comments

Have you been let down by Currys PC World?

D B said 3 minutes ago:

I bought a pc from Currys which was faulty. I had to make many phone…
Have you been let down by Currys PC World?

malcolm r said 2 hours, 4 minutes ago:

My view was that in this context we should not expect the government to do…
Have you been let down by Currys PC World?

John Ward said 2 hours, 36 minutes ago:

If the state intervenes properly in commercial activity and in a timely manner it will…
Have you been let down by Currys PC World?

Ian said 3 hours, 38 minutes ago:

Self help rather than relying on a nanny state might be the way forward. I'm…

by Ian Aikman on 20 August 2020

Would in-store robots get you back on the high-street?

Alongside the perspex screens and hand sanitiser stations, major retailers are launching innovations to tempt us away from online shopping. Will they work?

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9
by Jon Stricklin-Coutinho on 30 July 2020

Will you miss the Argos catalogue?

After nearly half a century, Argos has announced it will no longer produce physical copies of its catalogue. Is it something you’ll miss, or something you can do without?
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51
by Chiara Cavaglieri on 29 July 2020

What’s the deal with fake Ray-Bans, scarves and dodgy products?

Have you placed an order lately only to have a pair of fake Ray-Bans, a scarf, or just a very poor-quality product show up in its place?

(more…)

140
by Hannah Downes on 20 July 2020

Are retailers honouring COVID-19 returns policies?

Many retailers announced extended COVID-19 returns policies, but are they being honoured? We want to know if you’ve been refused a refund.

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33
by Chiara Cavaglieri on 14 July 2020

Dodgy Lego site disappears after taking orders

We’re all shopping online more during the pandemic, so it’s important we’re vigilant of scams and fakes. Have you spotted any suspicious websites lately?

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57
by Grace Birchall on 29 May 2020

Where are you buying face masks?

Now we’re seeing face coverings worn more widely, what’s your experience been like shopping for them? Have you been tempted to make your own instead?

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