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Scams

902
Why scams must be included in the Online Safety Bill

Anabel Hoult

The tech giants are not doing enough to stop lives being devastated by fraud. We’re demanding the government includes scams in the Online Safety Bill.

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177
Contingent Reimbursement Model (CRM) Code: two years on

Chris Walker

Today marks the two year anniversary of the Contingent Reimbursement Model (CRM) Code. Here’s how it’s worked in practice, plus a round-up of FAQs.

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247
Monzo spoofing scam: how we helped a victim get their money back

Lauren Merryweather

After an initial plodding response, Monzo refunded a fraud victim in full. Here’s how we helped, and why banks have a responsibility to protect your money.

(more…)

Latest Scams comments

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Scam alert: National Insurance number ‘compromised’ cold call

Graham Hall said 31 minutes ago:

Hi - received scam call on mobile about National Insurance just now, recorded message said…
Contingent Reimbursement Model (CRM) Code: two years on

alfa said 14 hours, 40 minutes ago:

I agree with you malcolm. Does Which? really have the right to make demands of…
Contingent Reimbursement Model (CRM) Code: two years on

malcolm r said 15 hours, 3 minutes ago:

I think the Which? focus has always been on the banks, with no-fault victims. I…
Contingent Reimbursement Model (CRM) Code: two years on

malcolm r said 15 hours, 16 minutes ago:

It is necessary to ensure you have the actual name on the account to use…

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by Lauren Merryweather on 9 June 2021

Warning: Census 2021 scams are still going strong

It’s been a few months since the deadline for the 2021 Census in England, Wales and Northern Ireland, but scammers are still trying their luck with fake texts threatening fines for not completing your survey properly.

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by Chris Walker on 28 May 2021

Contingent Reimbursement Model (CRM) Code: two years on

Today marks the two year anniversary of the Contingent Reimbursement Model (CRM) Code. Here’s how it’s worked in practice, plus a round-up of FAQs.

(more…)

177
by Lauren Merryweather on 27 May 2021

Scam alert: WhatsApp verification message trick

Hackers are trying to get access to WhatsApp accounts after stealing the identities of their victims’ contacts. Here’s how it works and what to watch out for.

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18
by Lauren Merryweather on 25 May 2021

Monzo spoofing scam: how we helped a victim get their money back

After an initial plodding response, Monzo refunded a fraud victim in full. Here’s how we helped, and why banks have a responsibility to protect your money.

(more…)

247
by Lauren Merryweather on 18 May 2021

Scam alert: National Insurance number ‘compromised’ cold call

If you’ve received a pre-recorded message or phone call claiming your National Insurance number has been compromised, you can safely ignore it. It’s a scam.

(more…)

244
by Lauren Merryweather on 11 May 2021

How the ‘FluBot’ spyware is getting onto Android devices

Have you heard of ‘FluBot’? The spyware is spreading among Android devices and could steal your passwords. Here’s how it works.

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