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Money

94
Banks must commit to maintaining cash: my open letter

Anabel Hoult

We’re urging the UK’s eight largest retail banks to publicly commit to maintaining cash. This is my open letter to each of them explaining why.

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90
Have you been stung by customs and VAT charges?

Hannah Downes

If you’ve recently ordered from a European retailer, you might have been stung with additional customs and VAT charges. We want to hear your experiences.

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16
Is your gift or credit voucher expiring soon?

Hannah Downes

Have you got a gift card you’re waiting to use? Are you worried about it expiring or retailers going into administration? Here’s what you can do.

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Latest Money comments

Banks must commit to maintaining cash: my open letter

wavechange said 6 hours, 43 minutes ago:

For as long as I can remember there has been a good chance of recovering…
Banks must commit to maintaining cash: my open letter

malcolm r said 8 hours, 16 minutes ago:

I am well aware of that, wavechange. We need to look after our cards to…
Banks must commit to maintaining cash: my open letter

wavechange said 8 hours, 31 minutes ago:

An increased contactless limit increases the cost of unauthorised use, Malcolm. I don't want to…
Banks must commit to maintaining cash: my open letter

malcolm r said 8 hours, 53 minutes ago:

I presume you can choose to use your card in the conventional way and enter…

by Brendan Donohue on 2 June 2020

Furlough leave: common questions answered

We’ve had a large number of questions regarding the government’s job retention scheme. Our Which? Legal team has answered some of the most common.

more on the coronavirus

144
by Camilla Eason on 2 June 2020

How has the pandemic affected access to cash?

We’ve found that consumers who rely on cash are struggling to pay for essential products and services during the coronavirus pandemic. Have you been affected?

more on access to cash

59
by Adam French on 1 June 2020

Has your money-saving ‘life-admin’ been thwarted by lockdown?

We’ve found that many are struggling to get in touch with household utility and service providers during lockdown. Has your ‘life-admin’ become more difficult?

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by Hannah Downes on 27 May 2020

Cancelled weddings: are you struggling to get a refund?

The COVID-19 pandemic and lockdown have scuppered many couples’ plans this year. Have you been forced to cancel your wedding due to the coronavirus crisis?

more on refunds

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by Faye Lipson on 26 May 2020

Scam watch: passwords harvested by fraudster

A member of the public contacted us after following a link via Facebook Messenger to what they thought was a video. Have you been sent this scam?

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25
by Thomas Holloway on 25 May 2020

Legal advice: key worker refunded for cancelled holiday

We were able to help get a key worker refunded when her cottage stay was cancelled due to the lockdown. Here’s why you should always check the Ts&Cs.

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