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Money

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Banks must commit to maintaining cash: my open letter

Anabel Hoult

We’re urging the UK’s eight largest retail banks to publicly commit to maintaining cash. This is my open letter to each of them explaining why.

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Have you been stung by customs and VAT charges?

Hannah Downes

If you’ve recently ordered from a European retailer, you might have been stung with additional customs and VAT charges. We want to hear your experiences.

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Is your gift or credit voucher expiring soon?

Hannah Downes

Have you got a gift card you’re waiting to use? Are you worried about it expiring or retailers going into administration? Here’s what you can do.

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Latest Money comments

Banks must commit to maintaining cash: my open letter

wavechange said 6 hours, 28 minutes ago:

For as long as I can remember there has been a good chance of recovering…
Banks must commit to maintaining cash: my open letter

malcolm r said 8 hours, 1 minute ago:

I am well aware of that, wavechange. We need to look after our cards to…
Banks must commit to maintaining cash: my open letter

wavechange said 8 hours, 16 minutes ago:

An increased contactless limit increases the cost of unauthorised use, Malcolm. I don't want to…
Banks must commit to maintaining cash: my open letter

malcolm r said 8 hours, 39 minutes ago:

I presume you can choose to use your card in the conventional way and enter…

by Hannah Downes on 25 January 2021

Is your gift or credit voucher expiring soon?

Have you got a gift card you’re waiting to use? Are you worried about it expiring or retailers going into administration? Here’s what you can do.

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16
by Hannah Downes on 22 January 2021

Have you been stung by customs and VAT charges?

If you’ve recently ordered from a European retailer, you might have been stung with additional customs and VAT charges. We want to hear your experiences.

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90
by Gareth Shaw on 7 January 2021

Victims of bank transfer scams deserve better

Getting your money back after a bank transfer scam shouldn’t be a lottery with less than a 50:50 chance of success, says Gareth Shaw.
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by Lauren Stacey on 6 January 2021

Legal advice: cruise refund complaint

The tide turned on this refund complaint when Which? Legal stepped in. Here’s how we were able to help a member get their money back in good time.

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by Gerald Oppenheim on 16 December 2020

How can you ensure you’re giving to genuine causes this Christmas?

With the public giving to charities more generously in the festive season, the Fundraising Regulator has six tips to make sure your money goes to the right places.

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by Gregor Dobbie on 25 November 2020

Why access to cash must endure

With the pandemic forcing our payment habits to change, Gregor Dobbie, CEO of Vocalink, a Mastercard company, explains why he thinks cash must remain a viable option.

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