Money

by Hannah Downes on 22 January 2021

Have you been stung by customs and VAT charges?

If you’ve recently ordered from a European retailer, you might have been stung with additional customs and VAT charges. We want to hear your experiences.

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by Gareth Shaw on 7 January 2021

Victims of bank transfer scams deserve better

Getting your money back after a bank transfer scam shouldn’t be a lottery with less than a 50:50 chance of success, says Gareth Shaw.

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by Lauren Stacey on 6 January 2021

Legal advice: cruise refund complaint

The tide turned on this refund complaint when Which? Legal stepped in. Here’s how we were able to help a member get their money back in good time.

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by Gerald Oppenheim on 16 December 2020

How can you ensure you’re giving to genuine causes this Christmas?

With the public giving to charities more generously in the festive season, the Fundraising Regulator has six tips to make sure your money goes to the right places.

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by Grace Natusch on 11 December 2020

Why we’re calling to regulate Buy Now, Pay Later

We want the Financial Conduct Authority (FCA) to be given new powers over ‘buy now, pay later’ companies. Here’s why we think regulation is needed.

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by Gregor Dobbie on 25 November 2020

Why access to cash must endure

With the pandemic forcing our payment habits to change, Gregor Dobbie, CEO of Vocalink, a Mastercard company, explains why he thinks cash must remain a viable option.

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Have you been stung by customs and VAT charges?

Victims of bank transfer scams deserve better

Legal advice: cruise refund complaint

How can you ensure you’re giving to genuine causes this Christmas?

Why we’re calling to regulate Buy Now, Pay Later

Why access to cash must endure

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