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Home & Energy

306
Our commitment to sustainability

Mike Briggs

Here we explain how we’ll be helping consumers make sustainable choices, and how we’re challenging ourselves to be a more sustainable organisation.

(more…)
136
Have Your Say: which garden products should we test this summer?

Jon Barrow

As lockdown restrictions begin to ease, we’re anticipating demand for items that support socialising outdoors. So, what do you think we should test?

(more…)
104
Are you waiting on a refund from a defunct energy supplier?

Jon Stricklin-Coutinho

We’ve heard from a number of people awaiting refunds from suppliers who have recently ceased trading. How long should it take to get your money back?

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Latest Home & Energy comments

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Why kettle water tastes funny: mystery (nearly) solved

wavechange said 2 days, 7 hours ago:

I don't think your single example does 'scupper the chlorine argument', Jeannie. If both kettles…
Are you losing out to a faulty energy meter?

Cocker said 2 days, 10 hours ago:

That's an average 37 kW continuous load, which is impossible from a domestic supply, even…
Are you losing out to a faulty energy meter?

wavechange said 2 days, 10 hours ago:

Have you contacted your supplier, Max? Hopefully they will be able to investigate and resolve…
Does your Valspar paint smell of cat urine?

ElaineHastings said 3 days, 4 hours ago:

Same problem as everyone else. Bedroom smells of urine. I don't have the time or…

Home & Energy convos

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Most commented

by Paula Flores on 28 September 2021

What’s the best way to clean a sofa?

Sofas are prone to plenty of accidents. What’s the worst sofa accident you’ve ever had and did cleaning make it better or worse?

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12
by Jon Stricklin-Coutinho on 23 September 2021

Let’s talk about energy price rises

Do you have a question for our experts about how much your energy bill may rise, or how to switch supplier?
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63
by Issy Player on 3 September 2021

Gas Safety Week 2021: tell us your stories

We’re supporting Gas Safety Week once again. Do you have a story to tell about unsafe work and installations? Let us know in the comments.

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18
by Jon Stricklin-Coutinho on 26 July 2021

Are you running your home efficiently?

Lockdowns have put increased pressure on all our domestic bills, but are you doing all you can to to make savings? What are your tips for saving money running your home?

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19
by Lauren Stacey on 7 June 2021

Legal advice: finding a roofing resolution

Remedial works can sometimes lead to disputes, but the Consumer Rights Act 2015 is there to protect you. Here’s how we helped advise a member to recoup their loss.

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9
by Mike Briggs on 22 April 2021

Our commitment to sustainability

Here we explain how we’ll be helping consumers make sustainable choices, and how we’re challenging ourselves to be a more sustainable organisation.

(more…)

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