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Home & Energy

292
Our commitment to sustainability

Mike Briggs

Here we explain how we’ll be helping consumers make sustainable choices, and how we’re challenging ourselves to be a more sustainable organisation.

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136
Have Your Say: which garden products should we test this summer?

Jon Barrow

As lockdown restrictions begin to ease, we’re anticipating demand for items that support socialising outdoors. So, what do you think we should test?

(more…)
97
Are you waiting on a refund from a defunct energy supplier?

Jon Stricklin-Coutinho

We’ve heard from a number of people awaiting refunds from suppliers who have recently ceased trading. How long should it take to get your money back?

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Latest Home & Energy comments

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Are you actually receiving your solar FIT payments?

John Kearsey said 7 hours, 53 minutes ago:

Hi. I have had solar panels for ten years and always received my FIT payments…
Two-pin plugs – it’s just not British

Simon said 5 days, 3 hours ago:

Just purchased a document scanner from Amazon US off Amazon.co.uk. I asked Amazon customer services…
Are you waiting on a refund from a defunct energy supplier?

Gareth Cade said 5 days, 11 hours ago:

Nathanael Please see my post below
Has an expandable garden hose caused you problems?

wavechange said 6 days, 8 hours ago:

Here is a recent article about garden hoses, which warns of the need to take…

Home & Energy convos

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Most commented

by Jon Stricklin-Coutinho on 26 July 2021

Are you running your home efficiently?

Lockdowns have put increased pressure on all our domestic bills, but are you doing all you can to to make savings? What are your tips for saving money running your home?

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0
by Lauren Stacey on 7 June 2021

Legal advice: finding a roofing resolution

Remedial works can sometimes lead to disputes, but the Consumer Rights Act 2015 is there to protect you. Here’s how we helped advise a member to recoup their loss.

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9
by Mike Briggs on 22 April 2021

Our commitment to sustainability

Here we explain how we’ll be helping consumers make sustainable choices, and how we’re challenging ourselves to be a more sustainable organisation.

(more…)

292
by Joel Bates on 13 April 2021

What are your favourite outdoor games?

We’re putting together a lighthearted piece of research into people’s favourite outdoor games to enjoy with friends and family. What are yours?

(more…)

6
by Jon Barrow on 2 April 2021

Have Your Say: which garden products should we test this summer?

As lockdown restrictions begin to ease, we’re anticipating demand for items that support socialising outdoors. So, what do you think we should test?

(more…)

136
by Grace Johnson on 17 March 2021

Are you helping hedgehogs in your garden?

Did you know that it’s Hedgehog Street’s 10th birthday this year? Our guest explains how its campaign has progressed, and what you can do in your garden to help.

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