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Home & Energy

292
Our commitment to sustainability

Mike Briggs

Here we explain how we’ll be helping consumers make sustainable choices, and how we’re challenging ourselves to be a more sustainable organisation.

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136
Have Your Say: which garden products should we test this summer?

Jon Barrow

As lockdown restrictions begin to ease, we’re anticipating demand for items that support socialising outdoors. So, what do you think we should test?

(more…)
104
Are you waiting on a refund from a defunct energy supplier?

Jon Stricklin-Coutinho

We’ve heard from a number of people awaiting refunds from suppliers who have recently ceased trading. How long should it take to get your money back?

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Latest Home & Energy comments

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Let’s talk about energy price rises

malcolm r said 18 hours, 8 minutes ago:

Indeed they have. https://www.bbc.co.uk/news/business-58652083 https://www.which.co.uk/news/2021/09/failing-energy-companies-latest-updates/ It will be interesting to see what tariffs are offered.…
Let’s talk about energy price rises

wavechange said 20 hours, 8 minutes ago:

Ofgem have assigned customers of Avro Energy to Octopus Energy, Utility Point to EDF and…
Let’s talk about energy price rises

wavechange said 2 days, 16 hours ago:

That may become standard as the cost of heating increases. I once stayed with friends…
Let’s talk about energy price rises

Em said 2 days, 16 hours ago:

@wavechange said: "It’s worth thinking beyond the monetary advantages of insulation because a well insulated…

Home & Energy convos

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by Jon Stricklin-Coutinho on 23 September 2021

Let’s talk about energy price rises

Do you have a question for our experts about how much your energy bill may rise, or how to switch supplier?
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25
by Issy Player on 3 September 2021

Gas Safety Week 2021: tell us your stories

We’re supporting Gas Safety Week once again. Do you have a story to tell about unsafe work and installations? Let us know in the comments.

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14
by Jon Stricklin-Coutinho on 26 July 2021

Are you running your home efficiently?

Lockdowns have put increased pressure on all our domestic bills, but are you doing all you can to to make savings? What are your tips for saving money running your home?

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19
by Lauren Stacey on 7 June 2021

Legal advice: finding a roofing resolution

Remedial works can sometimes lead to disputes, but the Consumer Rights Act 2015 is there to protect you. Here’s how we helped advise a member to recoup their loss.

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9
by Mike Briggs on 22 April 2021

Our commitment to sustainability

Here we explain how we’ll be helping consumers make sustainable choices, and how we’re challenging ourselves to be a more sustainable organisation.

(more…)

292
by Joel Bates on 13 April 2021

What are your favourite outdoor games?

We’re putting together a lighthearted piece of research into people’s favourite outdoor games to enjoy with friends and family. What are yours?

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