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Home & Energy

318
Our commitment to sustainability

Mike Briggs

Here we explain how we’ll be helping consumers make sustainable choices, and how we’re challenging ourselves to be a more sustainable organisation.

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138
Have Your Say: which garden products should we test this summer?

Jon Barrow

As lockdown restrictions begin to ease, we’re anticipating demand for items that support socialising outdoors. So, what do you think we should test?

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112
Are you waiting on a refund from a defunct energy supplier?

Jon Stricklin-Coutinho

We’ve heard from a number of people awaiting refunds from suppliers who have recently ceased trading. How long should it take to get your money back?

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Latest Home & Energy comments

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Why companies should adopt our guide to SMS Best Practice

wavechange said 11 seconds ago:

Malcolm wrote: "However, we frequently see links in SMS messages from all kinds of sources…
How much do you spend on an advent calendar?

Anthony Piggott said 35 minutes ago:

I bought my wife a Butlers Chocolate Advent calendar (£14 in Waitrose) and she got…
Win! Reimbursement to be made mandatory

wavechange said 1 hour, 39 minutes ago:

Unless the receiving banks are required to refund money paid in to fraudsters' accounts, fraud…

Home & Energy convos

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by Jon Stricklin-Coutinho on 22 November 2021

Let’s talk about energy price rises

Do you have a question for our experts about how much your energy bill may rise, or how to switch supplier?
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by Paula Flores on 4 November 2021

Can a sofa ever make a good bed?

We’ve likely all had to sleep on a sofa at some point in our lives, but have you ever had one comfortable enough for a good night’s sleep?

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6
by Paula Flores on 28 September 2021

What’s the best way to clean a sofa?

Sofas are prone to plenty of accidents. What’s the worst sofa accident you’ve ever had and did cleaning make it better or worse?

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12
by Issy Player on 3 September 2021

Gas Safety Week 2021: tell us your stories

We’re supporting Gas Safety Week once again. Do you have a story to tell about unsafe work and installations? Let us know in the comments.

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18
by Jon Stricklin-Coutinho on 26 July 2021

Are you running your home efficiently?

Lockdowns have put increased pressure on all our domestic bills, but are you doing all you can to to make savings? What are your tips for saving money running your home?

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19
by Lauren Stacey on 7 June 2021

Legal advice: finding a roofing resolution

Remedial works can sometimes lead to disputes, but the Consumer Rights Act 2015 is there to protect you. Here’s how we helped advise a member to recoup their loss.

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