Home & Energy

by Adam French on 17 March 2020

Coronavirus pandemic: tell us your consumer concerns

We’ve been publishing key information around COVID-19. But in this unprecedented situation, you can help: what consumer issues matter most to you?

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by Hertfordshire Trading Standards on 18 February 2020

Cold call warning: rogue roof repairs

In the wake of storms Ciara and Dennis, rogue cold callers have sensed an opportunity. Our guest, Hertfordshire Trading Standards, tells us what to watch out for.

Legal advice: shoddy building work

Ever had a company not carry out the service you paid for? Here’s how we helped a member when she had no choice but to take a company to court.

Would you use reusable toilet roll?

How far are you willing to go to make your life a little greener? As far as reusable loo roll!? Here’s how things went when I gave it a try.

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by Lauren Merryweather on 9 January 2020

Do you have a recalled Whirlpool washing machine? Here’s what to do

More than half a million washing machines are affected by the latest Whirlpool recall. Check if yours is one of them, and find out what to do next.

Which consumer issues helped shape the decade?

As we say farewell to 2019, I’ve taken a look back at some of the biggest consumer-related moments of the last decade. Which ones stood out most to you?

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Coronavirus pandemic: tell us your consumer concerns

Cold call warning: rogue roof repairs

Legal advice: shoddy building work

Would you use reusable toilet roll?

Do you have a recalled Whirlpool washing machine? Here’s what to do

Which consumer issues helped shape the decade?

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