/ Money, Technology

Welcome to the new Which? Conversation


Welcome to the new Which? Conversation website. Read on to hear about some of the site’s new features.

Following feedback from our community, we’ve been hard at work redeveloping Which? Convo. I’m very pleased to unveil it today, and I’d love to hear any feedback you have. Here’s a brief round up of some of the new features, but I’m happy to answer any questions you have in the comments.

Finding conversations you’re interested in

There are now nine Which? Convo topics – find them at the top of the site or on our homepage. So if you want to chat about slow broadband speeds, head on over to Technology. Peeved about supermarket special offers? Shopping’s where you need to be.

Within each topic you’ll find communities of people interested in the same stuff, so watch out for car enthusiasts in Motoring or financial experts in Money.

Your own profile

Everyone now has their own profile, not just authors!

Sign in with your existing Which? Convo credentials, then have a look at your profile to find a list of all the comments you’ve made. If there have been any replies to your comments, you’ll be notified of them here too. You can even @mention people in your comments – try @patrick and I’ll be alerted!

You can add some information about yourself, including any hobbies and interests. This will help others with similar interests find you in our new Community Members search page. And if you find someone you like, you can add them as a friend – this means you can more easily see what they’ve been talking about by filtering by ‘My friends’ on our Recent Activity page.

Recent activity

What’s the Recent Activity page? Well we heard you loud and clear that you were fed up with only being able to see just nine of the latest comments on our homepage. So rather than just increasing the number of comments you could see by a small amount, we thought we’d let you access all the comments that have ever been made in the past five years. That’s what the Recent Activity page is for – you can filter by comments, Convos, what your friends are saying, and more. If you want to come back to one of those comments so you can reply later, add it as a ‘favourite’ then you can filter by just your favourites too.

Got an idea for a convo?

You can now share your ideas for new conversations in our Ideas lounge. And if you’re not feeling inspired, why not vote for the ideas others have shared?

We’ll regularly check out your ideas and will be interested to see how popular they are with the community. We’ll let you know whether we’ve picked one of your ideas and may be in touch to ask if you’d like to write it!

Much, much more

You now have the chance to edit your comments for 15 minutes after you posted them, meaning you can now say goodbye to those peskey pesky typos. If you feel so inclined, you can sign in with your Twitter, Facebook or Google+ account – that makes registration all the quicker and will use your name and photo from your chosen account.

There are all sorts of other new things that I’ll leave you to discover, but in short welcome to the new Which? Convo! I know it’ll take some time to get used to, but I hope you like it. Of course, as with any new site launch there will be things we need to fix, so if you spot anything, please just add a comment here and I’ll look into it. Finally, a big thanks to all those who were involved in testing the website – we couldn’t have done it without you.

If you need any help finding your way around the new Which? Conversation, we have a Help Getting Started guide as well as a Frequently Asked Questions guide.

If you would like to discuss the closure of Which.net, you can do so in this dedicated discussion area.


Jon – It’s good to not have to log in every five minutes, but I wonder if the double line spacing in the comments box can be removed.

This one’s in the works, @wavechange, alongside the page numbers in the activity feed.
In theory, it should be an easy fix, however finding the style that’s being incorrectly inherited by the compose message box is proving a bit time consuming. A helpful workaround might be to compose stuff in notepad or another text editor if the double spacing grows cumbersome.

Expanding the comment box and scrolling up and down is sufficient at the moment, Jon. It must be very frustrating to work with a system where sorting out one problem causes others. Imagine if a car mechanic fixed the windscreen wipers and the wheels fell off.

Maybe you’ll remember the Vauxhall Victor where jacking up the car to change the wheel broke the windscreen?
@jon-stricklin-coutinho, any news on restoring the arrows n the “my activity” so I can see back from just the latest page?

In the works Malcolm!

The arrows are still working on the Latest Comments page: https://conversation.which.co.uk/latest-comments/, and in the Replies function in the profile widget as well, so you can still see older comments in those ways.

Updating on this one, we’re going to try deploying a fix for both the comment box line spacing issue and the activity feed pagination issue today. I’ll update here when this goes live. Please be aware you may need to clear your cache and give the site a hard refresh to see the changes.

End of day update for Tuesday – we’ve deployed and appear to have fixed the issues with line breaks in the comment boxes, as well as the pagination issues in the Latest Activity feeds. You may need to reload the page and/or empty your browser cache to see these changes. If you’ve tried that to no avail, or you find any other errors with these, please do shout!

We’re also aware of, and are working on, an issue with the default user avatars not appearing in the activity feed (normal pages and custom avatars aren’t affected). You can avoid this issue by uploading a your own avatar in your user profile (always a good idea to update that)! Will keep you updated on this one.

Yippee – it works. 🎉🎉🎉 Thanks Jon. I’ve cleared my cache so many times recently my computer must be bankrupt.

Pages back under my Activity. Thanks Jon.

I thought we were campaigning against a cacheless society.

There’s always a cache to these things, I’m afraid!

If we are having a competition for the weakest joke, let’s call it a draw. 🙂

It looks as if the problem with double-spacing in the comments box has returned. I have cleared the cache.

Where are you seeing it @wavechange? Specific comment boxes or pages at all?

I cannot remember, unfortunately. I have tried drafting comments in a couple of Convos that I was using this morning but all seems well.

If the problem recurs I will provide the information needed to check. Thanks Jon.

Where I find it is when editing. It’s okay when composing, but when you see that inevitable typo and open the edit, it’s all double-spaced.

Yep, same here.

It has been happening in Kate’s new Convo on e-scooters, though that was fine earlier in the day.

Strange, not showing up for me, but I’ll keep an eye out for it now.

Another new glitch [I think] that I have noticed is some curious hyphenation at the ends of some lines of text in the comments boxes. Often there is no need for a break in the word since there is more than enough space for the full word to be shown without a hyphen. Given that the text is not justified [i.e. has a ragged right-hand margin] I cannot understand how this has come about. It’s not a priority to fix it with other problems still around but it might be worth looking into the cause.

That is indeed very strange, John – the boxes (and text inside of them) should be responsive to your window size, and this shouldn’t be causing words to hypenate (just to wrap line). If you spot it again, could you take a screen grab and send it my way?

Looks like this is happening more on mobile than on desktop. I’ll get this in the works for the dev team.

It’s happening on my laptop with ample screen width. In my comment just above, the word “boxes” at the end of the first line is rendered as “box-es”.

My picture was green last week. Now it’s gone

Is this a new change or just a problem being fixed?

Hello. We’ve switched over the auto-generated avatars to a different look for now – we’re looking at improving these soon so people who haven’t uploaded a custom image have something better in their place.

Will I be able to keep my old auto generated picture once you’ve finished?

If you create an account and log in and post (instead of posting as a guest) you can change the avatar to whatever you wish – I’m sure we can arrange to send you a copy of the old green one to use if you’d prefer that 🙂


Does this mean posters are soon going to have to log in to post? 🙂
A while ago, I offered to create avatars so posters can easily create an identity here, just let me know if you are interested.

I think it’s worth encouraging people to log in. At least they will be able to find responses to their posts and maybe other benefits can be offered.

We’re chasing up a site categorization issue at the moment where the URL, displayed category, and infrastructure category are at odds with one another. What does it mean to live sustainably? appears in Technology, “Uncategorized”, and “Sustainablity”, for example.

This is more confusing than a critical tech issue, so shouldn’t have an adverse affect on browsing these conversations. No need to flag up pages where the categorical confusion occurs (we’ve got a list), but if you do find a page that doesn’t load or goes into a redirect loop, give me a shout!