/ Money, Technology, Which? Membership

Welcome to the new Which? Conversation

Fireworks

Welcome to the new Which? Conversation website. Read on to hear about some of the site’s new features.

Following feedback from our community, we’ve been hard at work redeveloping Which? Convo. I’m very pleased to unveil it today, and I’d love to hear any feedback you have. Here’s a brief round up of some of the new features, but I’m happy to answer any questions you have in the comments.

Finding conversations you’re interested in

There are now nine Which? Convo topics – find them at the top of the site or on our homepage. So if you want to chat about slow broadband speeds, head on over to Technology. Peeved about supermarket special offers? Shopping’s where you need to be.

Within each topic you’ll find communities of people interested in the same stuff, so watch out for car enthusiasts in Motoring or financial experts in Money.

Your own profile

Everyone now has their own profile, not just authors!

Sign in with your existing Which? Convo credentials, then have a look at your profile to find a list of all the comments you’ve made. If there have been any replies to your comments, you’ll be notified of them here too. You can even @mention people in your comments – try @patrick and I’ll be alerted!

You can add some information about yourself, including any hobbies and interests. This will help others with similar interests find you in our new Community Members search page. And if you find someone you like, you can add them as a friend – this means you can more easily see what they’ve been talking about by filtering by ‘My friends’ on our Recent Activity page.

Recent activity

What’s the Recent Activity page? Well we heard you loud and clear that you were fed up with only being able to see just nine of the latest comments on our homepage. So rather than just increasing the number of comments you could see by a small amount, we thought we’d let you access all the comments that have ever been made in the past five years. That’s what the Recent Activity page is for – you can filter by comments, Convos, what your friends are saying, and more. If you want to come back to one of those comments so you can reply later, add it as a ‘favourite’ then you can filter by just your favourites too.

Got an idea for a convo?

You can now share your ideas for new conversations in our Ideas lounge. And if you’re not feeling inspired, why not vote for the ideas others have shared?

We’ll regularly check out your ideas and will be interested to see how popular they are with the community. We’ll let you know whether we’ve picked one of your ideas and may be in touch to ask if you’d like to write it!

Much, much more

You now have the chance to edit your comments for 15 minutes after you posted them, meaning you can now say goodbye to those peskey pesky typos. If you feel so inclined, you can sign in with your Twitter, Facebook or Google+ account – that makes registration all the quicker and will use your name and photo from your chosen account.

There are all sorts of other new things that I’ll leave you to discover, but in short welcome to the new Which? Convo! I know it’ll take some time to get used to, but I hope you like it. Of course, as with any new site launch there will be things we need to fix, so if you spot anything, please get in touch and we’ll look into it. Finally, a big thanks to all those who were involved in testing the website – we couldn’t have done it without you.

If you need any help finding your way around the new Which? Conversation, we have a Help Getting Started guide as well as a Frequently Asked Questions guide.

If you would like to discuss the closure of Which.net, you can do so in this dedicated discussion area.

Comments

Okay. That seems to confirm that I now have no ability to post links. Why is that? George assures me nothing has changed.

I should amend that to say I can’t post links without them being taken to moderation without me being able to modify them in the mean time.

To be honest, I’m not aware we’ve had the ability to edit comments once they’re in moderation.
I’ll check into this a bit more.

In the meantime, you can always get in touch via the contact form or comment subsequently with a correction and we’ll affect the change as quickly as possible.

I did this morning, in fact. But your first point might be correct; my posted hyperlinks have always previously simply appeared immediately. Patrick Steen set up that facility for around half a dozen of the regular contributors.

Now this is becoming stupid. The entire post with code samples has been shunted to moderation.

This is what I attempted to post:

There exist two separate snippets of code for integrating hyperlinks:

1. TEXT

2. TEXT

NB: spaces added to prevent recognition by the system as hyperinks.

(1) always used to work perfectly with the exception that is added an extra set of inverted commas. However, I was always able to remove those in the edit. That facility has been scotched by the code now always going into moderation.

(2) is the code used in here as a default. However, as Derek has shown, something odd is happening there, also.

Following this up @carneades, I’ve reconfigured some of your user permissions to allow hyperlinks to pass through with less need for moderation. Not sure if it’s the same as what Patrick had earlier, but should have a smiliar effect.

A couple of important notes here:
– You’ll likely still see links with additonal “s or missing https:// go into moderation automatically, as again these are down to the site interpreting these as a 404 error rather than a user permissions issue. Here I’d recommend if you can either using a different code snippet tool or seeing if you can edit the URL before posting.

– Key word in the above is “less” on moderation, as there’s still the element of trust scores in the commenting plugin rather than a user permission issue (even admins can get sent to pending – I’ve done it to myself a couple of times). We’ll continue to approve as quickly as possible, and this should again reduce the risk of good links going into pending.

In following up with the team I can confirm editing comments once they’re in pending isn’t possible, so best avenue if you’d like to edit something in pending (or indeed after the editing window closes), best options are to get in touch via the contact form: https://conversation.which.co.uk/contact-us/

There exist two separate snippets of code for integrating hyperlinks:

1. TEXT

2. TEXT

NB: spaces added to prevent recognition by the system as hyperinks.

(1) always used to work perfectly with the exception that is added an extra set of inverted commas. However, I was always able to remove those in the edit. That facility has been scotched by the code now always going into moderation.

(2) is the code used in here as a default. However, as Derek has shown, something odd is happening there, also.

FYI on some site changes deploying later today

We’ve revamped and will be shortly relaunching some login protection features. Part of this is the function which locks people out of the site for logging in too many times, so there’s a chance you may see our good friend the Defender pop up, alongside an error message stating you’ve been locked out for too many login attempts.

Should you experience a lockout:

– Login lockouts are temporary (~5 minutes, and a good opportunity to make tea), so this should resolve itself shortly.
– If you’re not able to log in but still wish to comment, please use the same email address you’d use to log into your account. We’ll be running our comment connector today, and assuming the emails are the same, any comments you leave while logged out will then be linked to your logged in account.

We’ll be monitoring this actively as it goes live, and will keep you up to speed. If you’re experiencing repeated lockouts and it’s not resolving itself, please do drop me a line via website feedback: https://conversation.which.co.uk/website-feedback/

– If you’re not able to log in but still wish to comment, please use the same email address you’d use to log into your account. We’ll be running our comment connector today, and assuming the emails are the same, any comments you leave while logged out will then be linked to your logged in account”

I like this idea. However, does it risk others posting as impersonators? eg, if I log out, put your handle as a guest and post…

My avatars seem to be going through a bit of an identity crisis today. 🙄✈️ 🚘 ✈️ 🚘 ✈️ 🚘

@rogerjp I suppose it would be possible, but very unlikely. It’s the email address which drives the connection rather than the handle or the display name. Unless someone knows what email address you’ve used to register, or you’ve posted it publicly on the site for some reason, the connector wouldn’t draw in any comments from people attempting to post as you.

Out of interest – and I have no problem I hasten to add… where did the @rogerjp tag originate? I see by hover it refers to me, J is indeed my middle initial, but I didn’t think I’d disclosed it on here (perhaps I have somewhere?) My twitter handle is actually subtlely different – I think!

This would actually come from when you registered on the site – when you fill in the registration form you pick a username (@rogerjp in this instance) and provide an email address and password. If you’re registering with social media this is effectively your social media handle.

Confusingly this is different from your display name (Roger Pittock), which you can change in your user profile.

We can actually change your username if you’d like – we have to do it on the back end as it affects how you log in, so if you’d like us to take out your middle initial or change it alltogether, give us a shout via the contact form and we get it sorted.

Thanks Jon. One lives and learns! I’m fine with the status quo thanks.

The logging-in problem is really bad today.

Twice I have posted in the CBD Oil convo and appeared to be logged out straight after posting. Going back to the main page, I am still logged in but logged out going back to CBD.

The posts have also not appeared straight away and neither did editing.

This problem has been happening for years, is it ever going to be sorted out?

Telling us to clear our cache is not the answer and it doesn’t always work, although you could try reducing the amount of data you stick on our machines every time we come here.

I agree with you, Alfa.

Methods of logging in that used to work now seem not to and I have to try different approaches. It’s getting quite frustrating and I have better things to do with my time than spend several minutes just so I can tick a thumb or post a quick comment.

I agree, I had trouble again today, it hard to keep a topic running if you can’t log in. This morning I had to go to community and into another’s comment before I was able to respond to an ongoing conversation.

Alfa – Sometimes I have to clear the cache twice when there is a problem with logging in. Goodness knows why but it works for me.

Sometimes clearing cache works, other times it doesn’t. I usually have at least a couple of screens open and one will be logged in, the other logged out. Doing it several times, refreshing, logging out and in again is becoming a right pain. I know of no other website that I have to keep doing this and it is high time it was fixed as it has now been going on for years.

As long as this problem exists, it gives Which? a good excuse for not making logging in to post mandatory.

I know Em has her reasons, but perhaps she would be OK with creating a Proton email just for Which?

Testing…

Alfa’s earlier comment

It finally works.

It did yesterday.

Today I am posting in Firefox (up-to-date) on Win7 as Win10 is busy. Having the same logging-in and out problems.

Also got a new problem – nothing happens when I click on many links:
– Which? Conversation at the top left of the page (F5 refresh does work)
– Clicking on any of the Latest Convos (bottom left of front page)
– Anything from the drop-down menus at the top of the page.
– Search

I voted in a poll on the front page and got the message ‘Failed To Verify Referrer’.

I will try Win10 later when it is free.

I’m on Win 7 and Chrome – no problems there of that nature.

I have just switched to Opera (Chrome under the bonnet?) and that is working OK, must just be Firefox.

I tend to avoid Opera as my PC monitor says it uses too much resources.

I switched to Firefox in Win10 and had the same problems then realised why – Privacy Badger is objecting to Which? trackers.

I haven’t touched them for a very long time, so Which? must be up to something for it to change. It was worse when I went to Which? Directory as you will see in the following image.

Is it really necessary for Which? to be so intrusive on our computers? Is this why we have so many problems?

It’s worth checking the page source code. I suspect much of the code is legacy and pre-installed, but the fact that it remains might be seen as a concern for some. One example is this:

googletag.pubads().setTargeting(“is_logged_in”,”yes”); // page level – values can be fed cookie info into the tag to identify subscribers
googletag.pubads().setTargeting(“has_seen_promo”,”convo”); // page level – values fed cookie info into tag, to identify user and serve relevant promo retargeting

In and of itself it’s fairly innocuous, but the uses to which GTag can be put are pretty far reaching.

The other thing that caught my eye was how complex each page HTML is; I wonder how much of the code is being used all the time?

I have only just seen your reply Ian, and would have to study the source code at some length to fully understand it.

I still cannot click on anything as Privacy Badger objects to most clickable links. It can only be something Which? has done as I don’t have a problem on any other sites.

If only Which? put the same energy into product reviews as it does moaning about banks and analysing the *** off the website . . .

What is going on with the list of Recently Active Members?

They all posted or wrote convos just once or twice up to 4 years ago, They all start with the letter A,B or C and the order has changed overnight.

Have they been hacked or are you testing something?

Last night:

This morning:

Is it necessary to provide this information? I can’t see what purpose it serves or who needs to know.