When the gremlins set in on your printer it seems easier to just ditch the thing and start again with a new one. But should manufacturers make it easier to fix printers, rather than playing up to this disposable culture?
According to responses to our computing reliability survey, more than a third of people don’t bother to get their printer fixed when it develops a problem.
That makes printers the most instinctively chuckable computing product in our survey.
Too cheap to bother?
Around one in five people tried to get their printer repaired to no avail, but for the almost four in ten who didn’t bother, is the cheap purchase price of printers to blame?
When a new printer can cost as little as £30, with a set of inks included, it’s probably easier to buy a new one than spend time and possibly more than the cost of a new printer on a repair. Especially if you don’t know what’s wrong with the printer – which one in five didn’t when theirs conked out.
Our own Patrick Steen previously shared how it can be cheaper to buy a whole new printer when the ink runs out:
‘I have come across a printer priced at around £70 that came with free ink cartridges – buying the refills separately cost the same amount of money as the printer itself. In the end, buying a new printer with free cartridges each time was a better deal (not very eco friendly).’
Laser printers tend to come with lower capacity starter cartridges in the box and even some inkjet printers do too, so if you’re tempted to buy a new printer for the inks, be careful.
But, in the bigger scheme of things, should manufacturers be taking some responsibility for reducing the likelihood of their printers ending up in the bin? Or how about making their ink a more cost-effective option? And more importantly, making their printers easier to fix?