Scam watch: broadband phone scam cost me nearly £5,000

Just literally had this call just now claiming to be from talktalk technical and that there has been warnings on my IP address , luckily I knew in an instant with the overdramatic laughs in the background trying to sound like a call centre I asked for them to provide talk talk customer service number as I believe they were a scam and I would phone back this is were they got quiet pushy and aggressive so hung up they called back asking “why did you just hang up on me” they are actually comically obvious in there approach. Called talk talk and surprise surprise they never called my younger self would have defiantly been convinced so glad I spotted it.

Still trying it on I received a call on Wednesday afternoon they had my account number and postcode I smelt a rat but went along with it the scammer insisted I turned my PC on but I acted like a complete prat pretending it was my daughters computer and didn’t know how to switch it on and had never used a computer in my life it was hilarious listening to the frustration in her voice.

Had a call today about a faulty router

We are still getting around 10 calls a day we have played music to them left them hanging on for 30’mins blown a whistle down the line but nothing seems to stop them talk talk is a waste of time as I have asked them to monitor my line as the calls come up as private caller but this can be anyone I once shouted down the line to find it was one of my wife’s friends phone her I am now attempted to get one of my old laptop out infect it with as many virus as possible and give them access to it with the hope that it would infect their network

i have 2 accounts with talk talk
home and shop
i have had over 100 scam calls and still on going i now will
not accept any one selling ,or reporting anything .
only problem is im putting phone down on genuine calls

My 75 year old mother has just been conned out of £11,400 from this scam. We are heartbroken. It took them two days to absolutely confuse her, manipulate her and clear out her bank account. She is traumatised by the experience.

First thing is… STAY CALM they hate that 🙂
My friend kept getting calls so I said when I am here next time and you get a call hand the phone to me which she did..
Yes, you guessed it, it was from Talk Talk, NOT. I must add the old saying “If it sounds to good to be true it usually is”
Anyway I asked for the phone number as usual it was a withheld number… He gave me a bogus number which I said I would check on line before we went any further. I asked for an address of his Talk Talk company he was calling from He told me 81 Newgate I asked for a post code which he gave me also. I said so the address you are (which he claimed to be in London) and the post code you have just given me means you are 3 doors away from where I live… Shall I call around so we can chat face to face, after what I can only describe as a spluttering motorboat engine, He then proceeded to scream down the phone that he is a technician and said he will cut my internet and phone connection off today if I don’t give me the information I require. I then said go ahead I was changing my ISP anyway… STAY CLAM 🙂 and why are you shouting at me are you getting upset because I won’t give you my bank details or be part of your scam?… that’s not very good customer service is it? He shouted more abuse at me and disconnected the call without even a goodbye, how rude lol
Listen people, just play along with them let them say all they have to say and pretend you are doing as they ask as they are paying for the call (but DO NOT log onto the site they give you) I am retired so it gave me an excuse to stop what I was working on and have a coffee break and a sandwich …
Good Luck and Stay Safe 🙂

I had a similar experience to that of Joe Elvin . In my case £3200 was supposedly lodged into my account.

When I mentioned the overpayment of £ 3000 to the supposed employee of Talktalk he told me that I had to make the repayment immediately. The method was bizarre and at this point I realised that I had been almost taken in by the attempted fraud. He wanted me to give him my mobile number, I was then asked to go to Tesco and buy I Tune cards. He would then call me and I was supposed to read out to him the numbers on the back of the I Tunes cards. I knew then that the whole episode was fraudulent, I told him that he was a thief and ………the line went dead.

My bank (First Trust) were excellent in immediately closing the online account. I have since reopened it but with completely new passwords etc

I received a call today purportedly, “from TalkTalk” reference my broadband. Even though I had a TalkTalk phone account 3 years ago their Broadband never worked and as it was a “bolt-on” in the bundle it was of no consequence to me and I remained with my usual broadband supplier.
I told the caller with a heavy South Asian accent I was not a TalkTalk customer then he changed tack and said they do work for BT, VirginMedia and Sky.
I then asked him where he was calling from and pushed him to tell me where his office was situated. He said “Sallford Quays” SIC. I asked him what he could see out of his office as I’m familiar with the Quays and he said “everything!”
Having already smelt a rat and hearing lots of other south Asian` accents and no Mancs or Salfordians in the background I asked him again to pronounce the name of where he was situated and he said “Sallford Quays” again. He then said, he “did not like customers like me “and I reminded him I was not a TalkTalk customer. I told him he was calling from a “boiler room”, said and expletive to him and put down the phone.
I’m not hugely savvy but thought I’d share my experience as I’d hate for these ****s to make money out of some more vulnerable person.

I had a call like this on my landline today. Their number came up as 07896206756 (a bit odd for a call centre to have a mobile number!) I was almost taken in, even though I’m not a Talk Talk customer anymore. (They said they provided the infrastructure for my postcode area). When they asked me to do Control R I declined and hung up. They rang back which I ignored, then I answered again and a different voice started the game again. She hung up when I said she’d better send someone round if there’s a fault.