Security flaws could leave some smart devices vulnerable to hackers – has it ever happened to you? We’re looking to speak to people who’ve been affected.
Last month we revealed that millions of people in the UK could be at risk of using routers with security flaws that could leave them vulnerable to hackers. This is because many of those devices are more than five years old and are no longer supported by firmware updates.
Our investigations in the past have shown that vulnerabilities can be exploited, which could then be used in malicious ways.
Amazon and eBay have stopped selling the CloudPets smart toys in the United States following warnings that they could be hacked to send messages to a child → https://t.co/XXMyxv5r2F
Last year, we hacked the kitten version to order cat food from a nearby Amazon echo. pic.twitter.com/TZazyjg28G
— Which? (@WhichUK) June 7, 2018
Have you ever been hacked?
Has your phone, laptop, router, doorbell or other smart product been behaving strangely, such as frequently losing access to your wi-fi, running very hot or locking you out of access?
Have you been locked out of your online accounts and/or seen your home broadband slow to a crawl? Or even have you heard a stranger’s voice over your wireless camera or baby monitor?
If any of these things sound familiar, we’d be interested in speaking to you – we’re looking to chat with anyone who believes that their smart devices may have potentially been hacked.
You can get in touch with your story in the comments.
Alternatively, if you’d prefer to share what happened in confidence, you can email the Which? Conversation team on:
conversation.comments@which.co.uk