/ Technology

Do you still use your landline?

Landline or mobile

Do you still use your landline at home to make calls – or are you one of the growing number happy to rely on a mobile?

In our house, it sometimes seems that the only calls we get on our landline these days are from people trying to sell us something or fool us into falling for some scam.

Could it be that the personal phone call is really going the way of the personal handwritten letter?

It seems some households are starting to think this way.

The percentage of UK households with a landline has fallen gradually from 95% in 2000 to 88% in 2012, while the percentage of mobile-only homes rose from 10% in 2006 to 15% in the first quarter of 2015.

Of course that means the vast majority of us still have a home phone. But is it really little more than an ornament gathering dust?

Earlier this year, culture minister Ed Vaizey even suggested that householders signing up for broadband packages could be exempted from the rental charge on their landline if they don’t use it.

One in five homeowners don’t make fixed-line calls, but have to pay for landline connections.

The case for mobile phones

Those who love their mobile might point to their convenience and to the great variety of things you can do with them.

Mobiles phones have started to define the daily life of many, if not most, adults in the UK. We use them to plan out our days, weeks, months and years, to stay in contact, to browse the internet, and exchange goods and services. In short, they’ve become far more than just phones.

Not surprising then, that users worldwide are forecast to reach 4.77 billion by 2017.

The case for a landline

For a start, smartphones run out of battery incredibly quickly – landlines don’t. And you don’t have to update the landline phone’s software every other month in case its operating speed slows to a crawl.

Another factor that might save the landline from becoming a technical dinosaur is that most broadband providers use a copper wire telephone network to deliver an internet connection to your home. And this requires an active phone line.

Some people also like to keep a landline in case they need to make an emergency call and fear that their smartphone will have run out of batteries.

How often do you use your landline to make calls?

At least once a day (40%, 929 Votes)

A few times a week (33%, 778 Votes)

Rarely (20%, 474 Votes)

Never (6%, 130 Votes)

I don't have a landline (2%, 39 Votes)

Total Voters: 2,350

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Perhaps, the home phone is safe for now, but how often do you use yours? Has it had its day or do you find it’s still a vital lifeline?


To achieve what Bill wants technically would first require FTTP as FTTC and copper would not do . Once that is achieved a fundamental change to the routing and digital programming in the exchange would need to take place as is happens with Virgin Media . As Virgin can stop telephonic transmission through its network so could BT once the changes were implemented but until that happens malcolm has a point ,who pays for the routing as it stands at the present time ? When all is fibre then this argument might have a moral justification .

Roger says:
19 July 2016

If I could get a reliable mobile phone signal, I might consider mobile only but where I am we have a poor mobile signal no matter what network. In a bit of a valley so BT land line is necessary.

Vanessa says:
19 July 2016

If you don’t have a mobile signal in your house there really isn’t much option is there?

Have you tried an external aerial for your cell net phone Vanessa ? , I am not guaranteeing it will work but its worth trying .

Until the mobile signal at my home is reliable, I have no choice but to make and receive landline calls.

We use our landline more than once a day. It is easy to use and always works. I hate mobile phones but realise that I should have one for safety reasons if nothing else. Strangely, I want a phone to make and receive calls,nothing more. I don’t want a camera as I have several. I don’t want a torch,music,videos etc etc! I have tried a smartphone and will never have one. I can turn it on and off and sometimes make a phone call. Although I am over 80 I am computer literate and use mine every day. It is the awkwardness not the technology that irritates me about mobiles.

I don’t suppose we can interest you in a Swiss army penknife either.

Many complain of the built in charges for a landline so to show I am really even handed and not all BT it has come to my notice that Vodafone have just scrapped the landline charges a few days ago its now being advertised . The drawback ? it depends what area you live in and take it for granted that wee cottage or farm in a rural countryside location wont be on their list of available areas. Now is this another victory for WHICH ?????

The “victory” simply conceals the way charges are made. I am all for making the full charge payable for broadband clearly shown, but line rental is not being “abolished” it seems.

“Vodafone has not abolished line rental charges, just combined the prices. In fact, as recently as June 5 they were charging £26.99 for unlimited 38Mbps broadband and line rental, so a drop to £25 a month is not particularly generous, especially since their upfront charge has increased by £19 a year.'”

Smoke and mirrors? I hope whatever the headline rate is we will also see the separate items – line charge and broadband charge. We should see the same on our energy bills – how the charge is made up. It may surprise many people.

Read more: thisismoney.co.uk/money/bills/article-3731197/Vodafone-abolishes-18-line-rental-charge-home-broadband-customers.html#ixzz4HFLxskbu

I had a look Malcolm at -thisismoney it isnt too explicit Vodafone,s own website say unlimited broadband fibre 38 is £22 to existing customers and BT also increased their rental like other telephone companies but I get where you are coming from . If you take the adverts at face value they make out line rental=£0 I will check out BT,s breakdown. Their advertising is way over the top but it looks like it would work .

A Bridle says:
8 November 2016

I am considering dumping BT. I pay for a landline each quarter, but they won’t correct the fault on my line and so I am unable to make any phone calls. If we’re going to continue with landlines then we need to break BTs monopoly. Their treatment of their customers is appalling.

Before you do A how about telling me the fault that BT “wont sort ” . –break BT,s monopoly, dont you mean whats left to BT after a large number of other private companies have taken a lot of the profitable business away from BT and left the unprofitable stuff to BT , if that is the case then BT would be quite happy if Virgin Media-et-al took over your nonprofitable line -but you know what A ? somehow I dont think they will , its called shareholders profit . Do you see a big rush from all those companies to take over remote farms/country cottages miles down a country lane with umpteen telephone poles —I dont . Having said all that I do like to help any telephone user with any company I am not biased so tell me the fault and if I can advise you I will ,even if it is to criticise (justly ) BT.