Have you been called by a ‘BT technical support’ phone scam?

I find that if you ask them to tell you your BT account number they get confused. Ask them for your full name and address and they can’t tell you. They hang up at this point normally.

Got BT scam call today and at least 3 times a day with the Amazon Prime.We have phone call blocking,worked well at the start,but now getting bad again.But we have been well aware of scammers for a long time and always beware of what you do on the Internet as its not as secure as some think and the scammers will try every trick in the book to get all info they can out of you.Our advice never ever take anything at face value,if it don’t feel right it’s more than likely a scam, always be aware of what’s being said at all.

I frequently get calls from both Amazon Prime and a variety purporting to be from BT about my internet getting attacked by unknown sources from outside the UK. My call blocking system is now full of unwanted numbers but they still get through. I even got a ‘phone call (queried 1471) where they had ‘phoned me using my own home ‘phone number to call me.There are certainly a lot of scamming going on. Just received one whilst writing this.!!!!!!!!!!!!!!!!

It appears quite a lot of people recieve these BT SCAMS, so it pays to spread the word.
When i was a new kid on the block i got caught out by this filth, then quickly realised their game. I disconected the ROUTER and spoilt their day

I had the BT scam call too. I pressed 1 on my phone and the lady said she was going to disconnect my phone and Internet. I told her I didn’t have an Internet connection and she hung up. Didn’t get the chance to also tell her I’m not with BT anyway!! Not heard anything since.

I had a call from a man today claiming to be from BT open reach. He said I had a problem with my broadband and that it had been hacked. I knew straight away it was a scam. He told me to open my browser. I said I was at work and wasn’t authorised to make any IT changes at work. I asked him if it was a scam. ( I had some time to waste). He then said to open my browser on my personal phone. I asked if the problem was with work or my home. He said it was home, so I asked why he called on work phone. He said that he needed to get hold of me urgently. I asked him, who am I? He then said he wasn’t allowed to tell me my name. I still played along for a while. So I tell him I have opened my browser. He tells me to type in quick support and download the app. Yes ok I’ve done that. ( not really). He asks what can I see. He says it should ask me to start. Then a number should appear and I must tell him the number. So I tell him 12345678910. He came back with that’s not the number. I ask him how many digits it will be. He replied 10. So I give home a random 10 digit no. He tries that and says that not right. I’m bored by this point and hang up the phone. He then rings on a different no and asks why a hung up. I said because it’s a scam and hang up again. The phone rings again from another different no and he says it is not a scam and he’s from BT. I hang up again and he finally got the message. 3 totally different area codes but the same guy. He was easy to spot as being a scam. Beware though if someone cold calls it’s either a scam or they want to fleece you. It’s fun wasting their time if you have the time to do it.

We have had 8 calls saying that they are going to close our internet and computer down as their is a fault on them, the phone number is 01224549797 it was a woman calling and it said press 1 for further details, so we put the phone down straight away.

Recently, a man telephoned offering to fix my computer problems.
He sounded Indian, but his telephone number purported to come from Bettyscoed in Wales. I told him I did not have a computer and rang off.

Later that day a woman rang and later on he rang again.

I Googled “Who is calling me” and found the calls using that telephone number originated in Hyrana, India.

My 84 year old Mum’s just been called by the Indian BT router scammers. Luckily I was with her and listened on speakerphone. Took over the phone call when they started demanding remote computer access. Mum looked a bit shocked at the colorful language used.