Have you ever haggled for a better broadband deal?

Yes, I was paying £47.40 a month to Virgin. This included anytime phone calls but have to pay for mobile, 0844 and 1471 charges. The broadband was 60Mb and I got free TV. It was going to go up again so I asked them to reduce the free call facility and put me on 30Mb broadband – or I would leave. Eventually they did. They gave me a one year special loyalty deal (a monthly credit of £12) I kept the paper billing. The total, including £14.99 line rental, is now down to £22.89 All I have to do is get my wife to stay off the daytime calls ! But it is still a considerable saving.

They need you more than you need them!

I have just tried Virgin Media and they wouldn’t budge.
I did quote them some other providers (this is a good idea as they will ask you for comparisons) and the prices I already have compares to what the other providers are offering.
Also remember that when swapping to another provider there will be an installation charge.
Virgin did say I could downgrade from 60Mb/s to 30Mb/s, but as this new package comes with their new Tivo box I would be charged £49 for the installation, which I don’t want.
So all-in-all a complete waste of a phone call.

I have been with Talk Talk for 4 years using the Essentails package for £6.50 per month. I use the Valued Line Rental method for line rental which is £114.00 per annum which equates to £9.50 per month, but you have to pay the £114.00 in full upfront. I was able to reduce the Essentials tariff to £3.25 per month, I did this about two years ago. In March 2013, I was due to come out of contract on this deal and so I spoke to the Talk Talk loyalty department as they were offering new customers the same deal I was on, they then reduced my Essentails tariff to £1.25 per month. A great deal, I think, considering I pay nothing for calls and get unlimited Broadband usage. Cracking deal. Well done Talk Talk, it certainly keeps me as a customer. See what I get next year!

Just wondered if anyone has secured a better deal who is/was in a similar position to us? We’re with ‘BT’ and have been for the past 20 months, having just recently completed an 18 month contract with them. Our situation is as follows:-
BT Broadband Option 1 with 10 Gig data + Anytime Calls for a monthly cost of £16.90 paid by DD.
NB: I’ve paid for Line Rental Saver which is due for renewal this October.

I would like to stay with ‘BT’ for the free BT Sport + the free Wi-Fi + Caller Line Identification which is also free provided as we make the required number of calls, either inclusive or not, each month. I did contact ‘BT’ to ask if there were any better deals for me, but it appears that if we want to keep ‘Anytime Calls’ it will cost £7.00 / month as opposed to the £5.15 which we currently pay – a special deal on offer at beginning of our 18 month contract. We’d have to pay the current £7.00 / month as we’d be starting a new contract.

As far as a better deal is concerned, I’m not sure if I want to go for Infinity – which we can get – or unlimited data on our ‘up to 16 Meg’ speed. Our actual speed is approx. 6 Meg which is fine for what we want, even for streaming / iPlayer etc, which we will want to start using when ‘BT Sport’ starts.

Best I was offered back in May when I called them [BT] was £20.65 / month for ‘Anytime Calls’ and unlimited data at current speed. Or £24.65 for ‘Infinity’ which I think was capped at 40 Gig / month with ‘Anytime Calls’. Both of these deals are not including Line Rental.

So, anyone been in a similar situation and obtained a good deal from ‘BT’? My idea of a better deal is more for the same money, or reduction in price for the same, which wasn’t the case when I last contacted ‘BT’!

This is related to haggling for the best deals – but little pressure required.

Sky’ is offering “Best price guarantee” (for BT Sports Channels), advertised on the Sky website, to dissuade people from switching to BT for “free” BT Sports channels. I have just signed on for an £8.60 discount on my line rental for agreeing to stay a Sky Sports subscriber for 18months before phoning BT Sports to order the channels.This effectively reduces the monthly cost of BT Sports HD for Sky subscribers by more than half.. The cost of BT Sports HD channels is £15 per month.

Was about to cancel with Talk Talk and move to Virgin who were offering 120 up front for the line rental, and 9.75 for first 6 months of 60meg unlimited fibre broadband, and then 19.50 for the remaining 12 months.

When I phoned talk Talk i was offered 126 line rental, but 11.75 for first 6 months and 13.75 for the remaining 12 months of the 18 month contract. This all for 76meg unlimited fibre optic broadband.

Not bad at all. I was pretty happy with that.

YES!
I recently found out that my broadband deal was costing me £24pm instead of the £22.50 contract I had signed in for! Apparently they(VIRGIN MEDIA0 had sent me a letter in November 2013 which I had not recieved or had no knowledge of! Any way I was on to their CS team immediately to ask how come a contract in England with Broadband supplier doesn’t mean a thing anymore! But I had other good reasons to cal , namely my streaming quality of image was abysmal, cut out and buffered rather more then I expected it to under their supposed 30mbs.. The kind CS gentleman in question very quickly dropped my monthly bill to £19 so I was rather relieved and pleased. SO DON”T HOLD BACK IF THINGS AREN’T UP TO SCRATCH AND ASK FOR A REDUCTION IMMEDIATLEY !

First haggling occasion with BT I had a very stubborn saleswoman who only offered £1.85 reduction on broadband. So arranged to switch to John Lewis who use PlusNet but are cheaper than PlusNet direct. Then on calling BT about a current bill BT salesman offered me an even better deal than John Lewis. This was free broadband for 12mths. As within the 14 day cooling off period I cancelled John Lewis who said “it is only when you are halfway out the door that BT believe you are switching”!. Success!