We gave evidence this week to a BEIS Select Committee session. We believe the OPSS review is fundamentally flawed, meaning people are still potentially at risk.
It’s been three years since we first published our concerns with Whirlpool’s tumble dryer safety fault affecting five million of its machines in the UK, yet we still have serious concerns with the company’s handling of the issue.
Next month will be the second anniversary of when we first exposed failings by Whirlpool’s modification programme, leaving consumer with fire risk tumble dryers at risk. And now new problems are coming to light.
Yet another report has been published today to shame the ‘woeful’ response from Whirlpool to its fire-risk dryer saga and the ‘painfully slow’ response from Government too. So what more evidence is needed to finally improve our safety system?
It has been over two years since the news first broke about Whirlpool’s fire risk tumble dryers, and in those two years we’ve seen some shocking failures in the UK’s product safety system.
In January, we launched our campaign to challenge Whirlpool over its fire-risk dryers. And the response has been overwhelming with a parliamentary petition calling for a recall of Whirlpool dryers hitting 100,000 signatures. So what now?
If an appliance in your home had a serious safety flaw, how would you know and what would your expectations of the manufacturer be? As an owner of a fire-risk dryer, Sarah Jayne Lyden-Burke joins us to explain her frustration at the situation…
In a damning indictment of the product safety system’s failure to stand up for consumers, it’s taken the threat of legal action for Peterborough Trading Standards to take enforcement action against Whirlpool.
Our investigation shows that, one year on from announcing that some of its tumble dryers were at risk of catching fire, Whirlpool is still failing millions of affected UK customers. (more on Whirlpool: one year on…)
Which? has commenced the formal process to judicially review Peterborough Trading Standards’ handling of the Whirlpool tumble dryer safety issue.
As Which? approaches its 60th anniversary I wouldn’t have expected to be writing about the issue I write about today. This last year, I’ve been left shocked and angry at the behaviour of one particular manufacturer regarding its appalling response to potentially dangerous products – that manufacturer is Whirlpool.
It’s nearly a year on since the news broke that some Whirlpool dryers are at risk of catching fire. So how much longer will you have to wait for Whirlpool to replace a fire risk tumble dryer in your home?