Customers of a venue turned to Which? Legal when they were refused a full refund for a booking affected by coronavirus restrictions. Here’s how we helped.
in Money
Legal advice: golden wedding anniversary tarnished
1
Which-legal
Posts tagged with "which-legal"
in Money
Legal advice: ‘my microwave caught fire twice’
26
You are entitled to a refund if you purchase an item with a serious fault. Here’s how we helped a member when her faulty microwave caught fire.
in Money
Legal Advice: Cold-calling company called out
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A Which? Legal member got in touch when a relative unknowingly took out appliance cover. Here’s how we helped him get a refund.
(more…)in Money
Legal advice: exercise bike dispute resolved
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After assembling an exercise bike, a member soon discovered it was faulty. Here’s how we helped him get a full refund from the company.
Legal advice: finding a roofing resolution
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Remedial works can sometimes lead to disputes, but the Consumer Rights Act 2015 is there to protect you. Here’s how we helped advise a member to recoup their loss.
in Shopping
Legal advice: John Lewis refuses a free repair
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If the product you’ve purchased isn’t free from defects, safe, and durable, then it’s not of satisfactory quality. Here’s how we helped a member get legal remedy.
(more…)Which? Legal Hour: Employment
37
What questions do you have about employment? The Which? Legal team may be able to help.
(more…)in Motoring
Legal advice: missing car features set right
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If a car doesn’t include features that should have been included as standard then it isn’t as described. Here’s how we helped a member get a replacement.
in Money
Legal advice: fight for your wedding fee refund
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Unreasonably high cancellation costs are unfair and should be challenged. Here’s how we helped a member settle a claim for his wedding venue.
in Money
Legal advice: cruise refund complaint
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The tide turned on this refund complaint when Which? Legal stepped in. Here’s how we were able to help a member get their money back in good time.
Legal advice: stranded in Australia by airline
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A couple were left stranded during the first wave of the pandemic, but airlines have a responsibility to pay to get you home. Here’s how we were able to help.
Which? Legal Hour: buying goods online
74
What questions do you have about your rights when buying goods online? The Which? Legal team may be able to answer them for you.
(more…)in Money
Legal advice: TV return drama resolved
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When a TV return went wrong, Which? Legal stepped in to help resolve the situation. Here are your rights when repairs and returns don’t go to plan.
in Money
Legal advice: leaky radiator leads to damages claim
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A leaky radiator ended up costing Erica £300. Fortunately, we were able to intervene – here’s how to claim damages caused by a defective product.