Customers of a venue turned to Which? Legal when they were refused a full refund for a booking affected by coronavirus restrictions. Here’s how we helped.
Posts tagged with "which-legal"
You are entitled to a refund if you purchase an item with a serious fault. Here’s how we helped a member when her faulty microwave caught fire.
A Which? Legal member got in touch when a relative unknowingly took out appliance cover. Here’s how we helped him get a refund.(more…)
After assembling an exercise bike, a member soon discovered it was faulty. Here’s how we helped him get a full refund from the company.
Remedial works can sometimes lead to disputes, but the Consumer Rights Act 2015 is there to protect you. Here’s how we helped advise a member to recoup their loss.
If the product you’ve purchased isn’t free from defects, safe, and durable, then it’s not of satisfactory quality. Here’s how we helped a member get legal remedy.(more…)
What questions do you have about employment? The Which? Legal team may be able to help.(more…)
If a car doesn’t include features that should have been included as standard then it isn’t as described. Here’s how we helped a member get a replacement.
Unreasonably high cancellation costs are unfair and should be challenged. Here’s how we helped a member settle a claim for his wedding venue.
The tide turned on this refund complaint when Which? Legal stepped in. Here’s how we were able to help a member get their money back in good time.
A couple were left stranded during the first wave of the pandemic, but airlines have a responsibility to pay to get you home. Here’s how we were able to help.
What questions do you have about your rights when buying goods online? The Which? Legal team may be able to answer them for you.(more…)
When a TV return went wrong, Which? Legal stepped in to help resolve the situation. Here are your rights when repairs and returns don’t go to plan.
A leaky radiator ended up costing Erica £300. Fortunately, we were able to intervene – here’s how to claim damages caused by a defective product.