More than half the NHS and private dentists we visited in our undercover investigation were rated poor by our experts. Some even neglected to offer basic treatment. Sound familiar, or do you love your dentist?
Posts tagged with "which-investigates"
Energy companies are giving out inaccurate information and dodgy advice to people who call up to switch, our latest investigation has found. But would you expect them to offer you the best deal?
Q: Would you be able to work out what your energy bill would be if you were to switch tariff without using a switching site? A: No. We put 36 people to the test and only one could work it out.
Our investigation into opticians found that some are failing to provide proper eye tests, with those customers who have the most serious eye conditions getting the worst service. How would you rate your optician?
Boiler broken down? About to call an engineer to get it fixed? When they put away the toolbox, how do you know your boiler’s been correctly repaired or you’ve been charged the right amount? We went undercover.
Almost nine in ten respondents to our latest survey said that, compared with a year ago, their grocery bill has increased. So, can you save cash by swapping premium for budget supermarket food without sacrificing taste?
Heir hunters, firms that track down “missing” heirs, may promise an unexpected windfall. But their fees can leave you with far less than you’d otherwise be entitled to. Have you been approached by an heir hunter?
Our research has found worrying gaps in the safety advice being offered by DIY stores, especially when selling chainsaws and lawnmowers. But is it the responsibility of shop floor staff to tell us how to use them safely?
Our Royal Mail investigation has revealed how we’re getting a patchy and inconsistent service. If ‘while you were out’ cards and other people’s post are regularly dropping on your doormat, you’re not alone…