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archive

Which-investigates

Posts tagged with "which-investigates"

7 January 2020 in Food & Drink

How do you manage your condiments?

70

From soy sauce and piccalilli to ketchup and beyond, how are you storing your condiments? How do you know when it’s time to get rid of them?

more on food and drink

27 December 2017 in Technology

Shouldn’t innovation go hand in hand with reliability?

56
tech tree

Out with the old and in with the new… but does our impatience for the latest thing contradict our desire for reliable products we can trust, asks our chief executive Peter Vicary-Smith (more on brand reliability…)

23 December 2017 in Travel & Leisure

What can airlines do to regain our trust?

15
Airlines best and worst

The airline you fly with can make all the difference to your overall satisfaction with your holiday or trip away. So why are so many airlines still getting it badly wrong and what can they do to get it right?

(more about best and worst airlines…)

22 February 2017 in Travel & Leisure

Has your carry-on bag ever gone missing?

6
carry-on luggage

Recent Which? research has found that passengers who are unexpectedly made to put their hand luggage in the hold when at the gate, risk leaving valuable, uninsured items in an unsecured bag. But what if your bag goes missing when it’s in the cabin? (more on carry-on luggage…)

16 February 2017 in Shopping

Do you know how to play the loyalty card game?

59
loyalty cards

Nine out of ten of us has at least one loyalty card, but are they a plastic menace or a golden ticket for those dedicated to reaping their rewards? (more on loyalty cards…)

15 February 2017 in Money

Have you ever paid money into the wrong bank account?

41
misdirected bank payment

One slip is all it takes to transfer money into the wrong account and while your bank should help you, there are no guarantees you’ll get it back. (more on accidental bank transfers…)

8 February 2017 in Money

Is it fair to allow banks to cash in on vulnerable customers?

243
Overdrawn

Last summer, Which? research showed the high cost of unarranged overdrafts and how these charges can hit banks’ vulnerable customers the hardest. Rachel Reeves MP joins us to explain why action on these charges is long overdue…

(more on unarranged overdrafts…)

12 January 2017 in Home & Energy

Update: it’s unacceptable that Whirlpool is still failing consumers

507
burnt tumble dryer

Our investigation shows that, one year on from announcing that some of its tumble dryers were at risk of catching fire, Whirlpool is still failing millions of affected UK customers. (more on Whirlpool: one year on…)

19 December 2016 in Money

Does your local area have adequate banking services?

19
Closed-down bank branch

Our recent research has found that the major banks have closed over 1,000 branches since 2015. But what happens if you aren’t happy to bank online and your nearest branch is miles away? (bank branch closures…)

15 December 2016 in Home & Energy, Technology

Do home appliances last as long as they used to?

435
broken household appliances

When you buy a home appliance, you expect it to be a reasonable price, excel at its function and, most importantly, last for years. (brand reliability survey…)

8 December 2016 in Home & Energy, Technology

What do you use your broadband for?

46
broadband uses

Latest Which? research has found that many people consider broadband to be an essential service. So what do you use yours for? (more on broadband uses…)

18 November 2016 in Shopping

Black Friday: are you really getting a good deal?

23
Black Friday

For those of you looking to grab a bargain pre-Christmas, chances are you’re anticipating next week’s Black Friday. But are the deals on offer really worth your while? (more on Black Friday deals…)

17 November 2016 in Technology

Do you always erase your personal data on old devices?

29
smartphone

Last year, my flat was burgled. I was only just in the process of moving in, and so they got barely anything for their efforts apart from three battered laptops.  (more on deleting personal data from gadgets…)

20 July 2016 in Shopping

Queuing hacks: can you make a queue work for you?

16
Supermarket queue

Ever had the feeling that you chose the wrong queue in the supermarket?
(more about queuing…)

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