Out with the old and in with the new… but does our impatience for the latest thing contradict our desire for reliable products we can trust, asks our chief executive Peter Vicary-Smith (more on brand reliability…)
The airline you fly with can make all the difference to your overall satisfaction with your holiday or trip away. So why are so many airlines still getting it badly wrong and what can they do to get it right?
Recent Which? research has found that passengers who are unexpectedly made to put their hand luggage in the hold when at the gate, risk leaving valuable, uninsured items in an unsecured bag. But what if your bag goes missing when it’s in the cabin? (more on carry-on luggage…)
Nine out of ten of us has at least one loyalty card, but are they a plastic menace or a golden ticket for those dedicated to reaping their rewards? (more on loyalty cards…)
One slip is all it takes to transfer money into the wrong account and while your bank should help you, there are no guarantees you’ll get it back. (more on accidental bank transfers…)
Last summer, Which? research showed the high cost of unarranged overdrafts and how these charges can hit banks’ vulnerable customers the hardest. Rachel Reeves MP joins us to explain why action on these charges is long overdue…
Our investigation shows that, one year on from announcing that some of its tumble dryers were at risk of catching fire, Whirlpool is still failing millions of affected UK customers. (more on Whirlpool: one year on…)
Our recent research has found that the major banks have closed over 1,000 branches since 2015. But what happens if you aren’t happy to bank online and your nearest branch is miles away? (bank branch closures…)
When you buy a home appliance, you expect it to be a reasonable price, excel at its function and, most importantly, last for years. (brand reliability survey…)
Latest Which? research has found that many people consider broadband to be an essential service. So what do you use yours for? (more on broadband uses…)
For those of you looking to grab a bargain pre-Christmas, chances are you’re anticipating next week’s Black Friday. But are the deals on offer really worth your while? (more on Black Friday deals…)
Last year, my flat was burgled. I was only just in the process of moving in, and so they got barely anything for their efforts apart from three battered laptops. (more on deleting personal data from gadgets…)
Ever had the feeling that you chose the wrong queue in the supermarket?
(more about queuing…)
Not many days go by without news headlines and scare stories about dementia and our risk of getting it. But, is dementia fear spawning an industry of products we don’t need?