Our research has found that people are still losing life-changing sums of money to fraudsters exploiting bank transfer payments. So, how much longer should we wait for effective action from industry?
We all have our own individual train horror stories, but is satisfaction with our railways declining across the board? Our new research suggests it is…
The first of four cuts to the ATM interchange fee, the fee that funds the free-to-use cashpoint network, have come into force. We’re concerned about the impact on communities’ and consumers’ ability to freely access cash. (more on free cashpoints…)
Today, the government has announced that it will roll out ‘one-click’ compensation across the rail network. It’s a welcome step forward, but we’re calling for more.
With today’s news that more help is on the way for victims of bank transfer fraud, our guest, Michael Sleddon, shares his unfortunate experience.
The government’s Office for Product Safety and Standards (OPSS) today released details on how they plan to bolster product safety. But will it be enough?
Britain’s broken rental deposit scheme is causing misery for thousands, we reveal in new research today. Our guest author, who wishes to remain anonymous, shares their experience…
You might feel like one of the lucky few if you’ve got a reliable train commute to work. But what if the service has an uncertain future?
In a Which? campaign win, broadband companies are being forced to drop the unrealistic up to speeds they advertise following rule changes.
The FCA has announced proposals to give victims of bank transfer scams more scope to make a complaint, and increase the powers of the Financial Ombudsman Service.
This week is Carers Week, an annual awareness campaign recognising the vital contribution made by the UK’s 6.5 million unpaid carers. Are you concerned about the physical and mental strain many go through?
Today, Which? recognises Paul Maynard MP’s championing of train passengers’ rights, presenting him with our Positive Change Award. Our guest author on Convo today, Paul discusses his achievements.
Tomorrow, new rules from the Advertising Standards Authority (ASA) come into force addressing unrealistic speed claims that have plagued the advertising landscape for years. Will they make a difference?
The Competition and Markets Authority has secured £2m compensation from the care homes provider Sunrise Senior Living Ltd after it charged residents unclear upfront fees. And it’s partly thanks to you.