Last year government passed legislation that enabled the national rollout of cashback without purchase, but is it enough to protect our access to cash?
Posts tagged with "which-campaigns"
Two Which? investigations have found fake reviews are still ripe on Facebook and an issue on Twitter. These platforms must take responsibility for their users’ safety.
Like most things in 2021, our campaigns experienced highs, lows and peaks of optimism for change. We’ve looked back at what we’ve achieved this year.
While responses from banks to our calls on bank branch closures represent a huge step forward, more needs to be done to secure the future of cash.
We’re today hosting a follow-up summit to ensure cash remains a viable method of payment. We’re also launching our Cash Friendly Pledge – here’s how it works.
We wrote jointly with Martin Lewis to Nadine Dorries, Secretary of State for Digital, Culture, Media and Sport, about paid-for scam advertising. Here’s our letter in full.
New data from the Financial Ombudsman Service shows banks cannot be trusted to interpret the voluntary CRM code fairly or treat customers in the right way.
Major online platforms have access to some of the most sophisticated technology in the world, so why can’t they effectively protect people from harm when using their sites?(more…)
Five years since our super-complaint to the regulator highlighting the risk to consumers from authorised push payment (APP) scams, victims are still being let down.
The warning lights continue to flash for the future of cash. Here’s why the government cannot afford to ignore them.
We’re keen to hear which areas of consumer detriment are a key concern for you: what do you think Which? should be campaigning on?
We’re on the hunt for fake reviews, but we need your help. Have you ever been offered an incentive in return for a positive review or to change a negative one?
We’re calling on the Payment Systems Regulator (PSR) to introduce new transparency requirements on banks so that customers can see exactly how they treat and reimburse victims of APP scams.
Ryanair’s long overdue court date reminds us how necessary new powers for the aviation regulator will be. Passengers need a regulator they can rely on to stand up for their rights.