Yet another report has been published today to shame the ‘woeful’ response from Whirlpool to its fire-risk dryer saga and the ‘painfully slow’ response from Government too. So what more evidence is needed to finally improve our safety system?
2017 was yet another busy year for Which? campaigns. Take a look back at last year’s achievements and find out what’s in store for 2018…
Many regular rail users will be well acquainted with delays and cancellations to their journeys. But how many hours would you have thought have actually been wasted standing around waiting for trains to turn up?
Our research has found that people are still losing life-changing sums of money to fraudsters exploiting bank transfer payments. So, how much longer should we wait for effective action from industry?
The government has outlined its vision for better rail travel in the UK. But will these proposals genuinely improve train travel for you?
It has been over two years since the news first broke about Whirlpool’s fire risk tumble dryers, and in those two years we’ve seen some shocking failures in the UK’s product safety system.
It’s a huge win for our Care Needs Care Now campaign as the Competition and Markets Authority agrees with us that urgent action is needed in the care home market. We now call on the government to take action, are you with us?
Our latest research reveals that some areas have more than half of care home beds in homes rated as ‘poor’ or ‘inadequate’. As Ann’s story shows, action is needed to confront the creaking care system now…
As a care sector worker and a carer for a relative who needed residential care, Carol Land has experienced the care system from both sides. She explains why she still struggled to navigate the system when she needed it most.
New advertising standards to crackdown on misleading speed claims in broadband advertising. Will this lead to better broadband?
When you’re entitled to compensation for a delay or cancellation, should you be credited with that compensation automatically? Huw Merriman MP joins us on Which? Conversation to explain why auto-comp should be necessary for rail and air passengers…
What should be done to ensure pensions really do support a comfortable retirement?
The telecoms regulator Ofcom has announced today that it will introduce automatic compensation for broadband and landline customers. Is this good news for you?
The Payment Systems Regulator has announced it is consulting on plans to reimburse victims of bank transfer scams. While it’s a huge step forward, there is still more to do. (more on PSR reimbursement scheme…)