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archive

Warranties

Posts tagged with "warranties"

5 April 2021 in Money

Are extended warranty deals worth it?

100

An extra level of protection for peace of mind, or a duff deal? What’s your experience with warranties?

(more…)

15 May 2019 in Motoring

Brief cases: used car warranty woes

38

When a member’s car became faulty after only a month since buying it used from a dealer, they turned to Which? Legal for help. Have you ever had issues with a used car’s warranty?

(more…)

27 June 2016 in Home & Energy

Does your product’s warranty cover earthquakes?

3

Earthquakes and ‘decorative handles’ are among the more unusual reasons why you might struggle to get a product repaired under its warranty, we’ve discovered. (more…)

27 March 2016 in Home & Energy, Shopping, Technology

Have you ever voided a warranty for some bizarre reason?

64
Kitchen products

Cleaning your coffee machine with vinegar, vacuuming up ash and other slip-ups might actually void your product’s warranty. Have you ever been refused a repair because of how you used the product?

(more on warranties…)

5 January 2016 in Money, Shopping, Travel & Leisure

What New Year’s resolutions do you want companies to make?

23

The New Year is in full swing, and so are our resolutions (hopefully). But what if we could submit a wish list of resolutions that we’d like companies to commit to?

(more on

27 September 2015 in Technology

What happens when your Galaxy S5 is no longer waterproof?

16
Samsung Galaxy S5

If phones use terms such as ‘water resistant’ as selling points then shouldn’t the warranty cover the cost of mending broken parts that stop them from resisting water?

(more about Galaxy S5…)

8 September 2015 in Home & Energy, Money, Shopping

Wavechange: would better quality warranties mean better quality products?

220
Broken washing machine

Wavechange, one of the original Which? Convo community members, argues it’s time to demand that products come with lengthy warranties and to put the onus on manufacturers to build products that last.

(more about better warranties…)

16 December 2014 in Shopping

Undercover investigation: faulty advice on faulty goods

54
Cartoon of shop floor

Black Friday saw millions head to high street and online retailers to top up their Christmas gifts. Shop floor staff certainly know how to sell, but do they know your rights when it comes to returning faulty goods?

(more about faulty goods…)

6 September 2014 in Shopping

Do retailers guarantee you fair treatment?

52
Leaking washing machine

When it comes to exercising his rights, our regular Malcolm R knows a thing or two about the Sale of Goods Act. In this guest post he asks if people get a fair deal when something they buy doesn’t last…

(more on your rights…)

7 April 2014 in Money, Shopping, Technology

What’s my phone warranty really worth?

10
Cartoon of big phone and little man

Less than a year ago, I forked out for a brand new HTC One. Yet when I ran into a problem with it this weekend, T-Mobile told me it wasn’t covered by my warranty. But should the repairs have been covered?

(more about phone problems…)

17 February 2014 in Motoring

Used cars: when warranties aren’t worth it

119
Car repair

Would you buy a car that costs 10 times the normal price and which you could drive only on good roads, when the sun is out? No? Yet that’s the equivalent of what thousands do every year when they buy a car warranty.

(more about car warranties…)

29 November 2013 in Shopping, Technology

Two can play that game – haggling for a tech bargain

25
TV with sale price tag

Most of the tech products we all lust after are expensive. But that doesn’t mean you have to pay the list price when you head to the shops. Tell us about how you’ve negotiated your best tech bargains in store.

(more about technology bargains…)

8 November 2013 in Money, Shopping

Stay savvy with your rights and save money

11
Child with text book

Knowing your consumer rights can really help get you out of sticky situations. I used to buy extended warranties and insurance for things I was probably covered for – until I joined the consumer rights team….

(more your rights …)

13 September 2013 in Money, Shopping

Push back on the warranty pushers

24
Cartoon showing salespeople in shop

In the world of extended warranties, I can see why some salespeople might exaggerate the benefits of buying one, since it’s often their job to persuade you to purchase something that is, in fact, poor value.

(more about extended warranties…)

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