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archive

Twitter

Posts tagged with "twitter"

22 March 2018 in Money, Technology

Scam watch: could you be fooled by a fake Twitter account?

10
using-Twitter

Using Twitter to complain to a company about its service can be a swift and effective way of getting results. But beware if the ‘company’ suddenly private messages you – it may not be the genuine article, as one member discovered… (more on fake Twitter accounts…)

10 March 2015 in Money, Technology

Social media scam tricking public into money laundering

11
Scam written on keyboard

Social media: a valuable tool for the digital age? Or is it just another channel for marketers and scammers? Warnings from the Financial Fraud Bureau show it’s more important than ever to stay safe online…

(more about social media scams…)

22 October 2014 in Technology

Through the hacker’s eyes: how to be secure on social media

21

Our investigation into ID theft saw information from social media sites used to obtain a credit card under false pretenses. Ken helped us mine the user profiles – here are his tips for preserving your privacy online.

(more about ID theft…)

2 October 2013 in Shopping

By letter, phone or tweet – what’s the best way to complain?

22
Dislike button with thumbs down

We all know the frustration you feel when you’ve been badly treated by a company. Not only should you complain – you also really need to vent your anger. But what’s the best way to make your views heard?

(more about complaining…)

6 August 2013 in Technology

Phones before friends? It’s phubbing annoying

40
Man using phone in restaurant

Lots of us do it. And not just in the privacy of our own homes. We do it on dates, we do it in pubs in front of our friends, we even do it at weddings. What are we all doing? Phubbing…

(more about phubbing…)

13 June 2013 in Technology

Facebook’s hashtags will be a #WakeUpCall

12
Hashtag signs

Whether you use Facebook or not, I’m sure you haven’t missed any of the concerns about privacy on social networks. Will Facebook’s introduction of hashtags make people more aware of what they’re making public?

(more about Facebook hashtags…)

16 May 2013 in Technology

Do you listen to complaints on social networking sites?

22
A social media dislike button

Complaining used to mean writing a letter or calling a company. But with millions of consumers now using Twitter or Facebook, social media is becoming a popular way to complain about poor customer service.

(more about using social media to complain…)

10 April 2013 in Home & Energy

How can energy companies win back your trust?

36
An illuminated exclamation mark among question marks

Trust in energy companies has been dwindling while prices have been creeping up. Over to Tim Yeo MP, who’s giving you a chance to share your questions with your energy suppliers. Do you trust your supplier?

(more about energy supplier trust…)

6 September 2012 in Technology

Are you worried about cybercrime?

5

Have you ever been a victim of cybercrime? Would you even know whether your computer was infected? According to Symantec, 55% of people don’t know if their computer’s clean of viruses.

(more about cybercrime…)

25 June 2012 in Shopping

Customer service 101: complaints aren’t ‘spam’

55

What’s the best way to deal with a Twitter complaint? You could solve it, you could ignore it, or – in the case of Three Mobile – you could label the customer a ‘spammer’ and have their means of complaint cut off.

(more about customer complaints…)

28 May 2012 in Shopping, Technology

All customers are created equal… or are they?

10

Imagine you’re at the supermarket and queuing behind you is rock-legend Bono. I’m not sure why a multi-millionaire would be queuing at the supermarket – but how would you feel if staff treated him better than you?

(more about special treatment…)

9 January 2012 in Technology

You’d be a twit not to use Twitter

24
Woman and blackboard covered in the word 'Tweet'

I may be a bit behind the times, but I’m beginning to find Twitter really useful for communicating with businesses and deciding where to spend my money. In fact, it’s fast becoming my most essential consumer tool.

(more about using Twitter as a consumer…)

5 January 2012 in Shopping

Companies should make ‘less’ grammar mistakes

135
Grammar definition in dictionary

In a restaurant the first bite is with the eye. Well, I think that applies to other things as well. I am genuinely put off brands that use poor grammar in their adverts – but am I just being petty?

(more about companies’ bad grammar…)

10 November 2011 in Health, Technology

The life-saving gadgets at your finger tips

3

Many like to complain about the seemingly unstoppable onslaught of gadgets and technological advances, but I’m going to stand up for the consumer tech we use every day and its potential to save lives.

(more about life-saving gadgets…)

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