The situation with travel refunds isn’t improving, so we’re now reporting companies that are openly breaking the law to the Civil Aviation Authority. Share your story.
Posts tagged with "travel-agents"
We were able to help get a key worker refunded when her cottage stay was cancelled due to the lockdown. Here’s why you should always check the Ts&Cs.
Troubled regional airline Flybe has gone into administration and has cancelled all its flights. Have your plans been affected?
Ever had trouble with a contract term you felt was unfair? Here’s how we were able to help a member challenge a ‘no-show’ clause that left her out of pocket.
Last-minute negotiations to save Thomas Cook have ended in failure. Are you affected?
The Competition and Markets Authority (CMA) wants travel and holiday companies to ‘check in’ on their terms and conditions. Are customers being treated fairly?
Cruises can be a great way to see the world at a more leisurely pace – but as with all holidays, cruise holidays can easily turn from dream to nightmare. We want to hear your cruise holiday experiences.
We’ve found online travel agents demanding more money after you’ve completed a flight booking – have you been overcharged and hit with other sneaky fees?
Figures from the Office for National Statistics have revealed that more of us prefer a mini-break over a two-week escape. So what’s your holiday preference?
Despite appearances, summer is here. For millions of Brits, this means enjoying some sun, sand and sightseeing overseas. But if you’re travelling abroad over the next couple of months, have you prepared for every eventuality? (more on summer holidays preparation…)
A new scheme became mandatory last Thursday. But it seems few knew about these new visa rules for Canada and it’s already caught people out. (more on Canada’s new visa rules…)
A holiday company has gone bust, leaving thousands stranded and out of pocket. Do you always check for Atol protection before you book a holiday?
(more about holiday companies…)
Holidaymakers are an easy target for unscrupulous businesses, says Which? chief executive Peter Vicary-Smith. It’s high time the travel industry cleaned up its act.
Imagine the frustration of a special family holiday being cancelled at the last minute. When this happened to Valerie she was able to get back not only the cost of the holiday but – with our help – £3,000 compensation.