Too many music fans are forced to use secondary ticket sites to get gig tickets, with no real picture of who they’re buying them from. Trading Standards wants to know if this has happened to you as it works to clean up the market.
Tickets for an outdoor concert, which included food hampers, failed to make clear when the hampers would be available for collection. This led to a Which? member missing out. So what can you do when something you buy comes with misleading information? (more on
Which? has commenced the formal process to judicially review Peterborough Trading Standards’ handling of the Whirlpool tumble dryer safety issue.
The National Farmers Union wants to see an end to the ‘fake farm’ phenomenon, as idyllic food labelling might paint a misleading picture. Are you fed up with fake farms on your food?
(more about fake farms…)
A new campaign by the Chartered Trading Standards Institute (CTSI) is calling for community leaders to become scambassadors and stand against scams. CTSI’s Robyn Ellison joins us to explain more…
(more about scams…)
Whether it’s an emergency or a planned home improvement, you’ll want to hire someone trustworthy. But if you’re up against the clock or starting from scratch, who do you turn to?
(more about trading standards…)
Made-up companies will go to extreme lengths to appear legitimate – as Charles discovered when he lost £269 paying for a dishwasher by direct bank transfer.
Ever had to pay a fee higher than usual to get your passport renewed? Were you led to believe you were dealing with a government agent? Chances are you came across a copycat website.
A lot of action has been taken against copycat websites that mimic official government services. But they’re not giving up that easy. Here’s Mike Andrews of National Trading Standards on the latest copycat tricks.
Last year Citizens Advice had 80,000 complaints about used cars. And with it being National Consumer Week, here’s Leon Livermore of Trading Standards to explain why you should ‘check it or regret it’.
Yesterday, trading standards officers revealed that of the lamb curries and kebabs they bought from takeaway restaurants, very few contained just lamb. Most contained other cheaper meats, and some no lamb at all!
The consumer minister, Norman Lamb, has proposed a chaotic reorganisation of the ‘consumer landscape’. This will waste money and could leave consumers vulnerable to rip-offs and scams.
Simon asks: I’ve spent three days trying to order a cooker/hob. Currys has been far from helpful – it says there’s a technical hitch and it cannot process the order, but it is still offering the deal on its website.
Why is it that the more cash-strapped people are, the more likely they are to get a bad deal? Our latest investigation into online car buying sites proves that desperation to sell often means a bad price for your motor.