In the wake of storms Ciara and Dennis, rogue cold callers have sensed an opportunity. Our guest, Hertfordshire Trading Standards, tells us what to watch out for.
Cold call warning: rogue roof repairs
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Trading-standards
Posts tagged with "trading-standards"
Trading Standards: cleaning up the secondary ticketing market
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Too many music fans are forced to use secondary ticket sites to get gig tickets, with no real picture of who they’re buying them from. Trading Standards wants to know if this has happened to you as it works to clean up the market.
Brief cases: is it fair to miss out due to misleading information?
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Tickets for an outdoor concert, which included food hampers, failed to make clear when the hampers would be available for collection. This led to a Which? member missing out. So what can you do when something you buy comes with misleading information? (more on
Which? launches a judicial review to push for action on Whirlpool
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Which? has commenced the formal process to judicially review Peterborough Trading Standards’ handling of the Whirlpool tumble dryer safety issue.
in Food & Drink, Shopping
Would you buy food from a fake farm?
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The National Farmers Union wants to see an end to the ‘fake farm’ phenomenon, as idyllic food labelling might paint a misleading picture. Are you fed up with fake farms on your food?
(more about fake farms…)
in Money
Chartered Trading Standards Institute is taking a stand against scammers
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A new campaign by the Chartered Trading Standards Institute (CTSI) is calling for community leaders to become scambassadors and stand against scams. CTSI’s Robyn Ellison joins us to explain more…
(more about scams…)
Which? Trusted Traders: how we’re helping to improve standards
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Whether it’s an emergency or a planned home improvement, you’ll want to hire someone trustworthy. But if you’re up against the clock or starting from scratch, who do you turn to?
(more about trading standards…)
Scam watch: how to sniff out a phoney company
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Made-up companies will go to extreme lengths to appear legitimate – as Charles discovered when he lost £269 paying for a dishwasher by direct bank transfer.
in Money, Technology, Travel & Leisure
Copycat website crackdown – could you spot a fake site?
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Ever had to pay a fee higher than usual to get your passport renewed? Were you led to believe you were dealing with a government agent? Chances are you came across a copycat website.
in Shopping, Technology
Trading Standards: beware new copycat website tricks
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A lot of action has been taken against copycat websites that mimic official government services. But they’re not giving up that easy. Here’s Mike Andrews of National Trading Standards on the latest copycat tricks.
in Motoring
Have you regretted a used car purchase?
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Last year Citizens Advice had 80,000 complaints about used cars. And with it being National Consumer Week, here’s Leon Livermore of Trading Standards to explain why you should ‘check it or regret it’.
in Food & Drink, Shopping
Pork and chicken – what else is in your lamb curry?
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Yesterday, trading standards officers revealed that of the lamb curries and kebabs they bought from takeaway restaurants, very few contained just lamb. Most contained other cheaper meats, and some no lamb at all!
in Shopping
Minister, don’t waste money vandalising consumer protection
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The consumer minister, Norman Lamb, has proposed a chaotic reorganisation of the ‘consumer landscape’. This will waste money and could leave consumers vulnerable to rip-offs and scams.
in Shopping
Ask Which? – Why can’t I order a Currys cooker online?
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Simon asks: I’ve spent three days trying to order a cooker/hob. Currys has been far from helpful – it says there’s a technical hitch and it cannot process the order, but it is still offering the deal on its website.