Orange is hiking its pay monthly price plans by 4.34%. And not just for new customers – existing customers will get hit too. It doesn’t stop there – Orange won’t let you cancel your contract. Is that fair – or legal?
Posts tagged with "tcs"
Changes to the T&Cs of NatWest student accounts mean customers must deposit £750 every three months or risk charges. But with gaps between student loan payments often longer than three months, is this fair?
You ask: I bought an iPad from my local Orange phone shop for £90 and agreed to pay £25 per month. I took it home, tried it out and then realised that the contract was for 24 months, which I wasn’t told about.
While British consumers are clued up when it comes to reading the terms and conditions of things we buy face to face, it seems we just can’t be bothered with the small print when we shop online.
Landline and broadband deals that lock you into a never-ending loop of rollover contracts could soon be banned by phone watchdog Ofcom. And none too soon, say we!
Surely if your car’s under warranty you shouldn’t have to pay for any repairs? You’d think so, but this isn’t always the case – dealers are increasingly relying on the small print to wriggle out of warranty claims.
Would you be surprised to hear you can’t legally get a refund on purchases if you’ve simply changed your mind about them? Millions of us are being refused refunds on unwanted items – don’t be one of them.
Rose bowls instead of fish bowls, hair straighteners in place of a hairdryer… just some of Argos’s crazy substitutions. So should they be doing more to give us what we ask for?
The Office of Fair Trading’s new educational ‘hub’ to teach retailers about consumer rights is a great idea in theory. But can we rely on shop staff to educate themselves?
Why is it so hard for online shops to understand the simple rules there to protect consumers? Online T&Cs to catch up with the times and play by the rules.