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archive

Surcharges

Posts tagged with "surcharges"

13 January 2018 in Money, Shopping

Card surcharge ban: will everyone play by the new rules?

516
card surcharges

As of Saturday 13 January, new EU rules will come into force to ban added card surcharges. Food delivery service Just Eat seems to have already worked out a way to get around the ban, but will other companies follow suit?  (more on new card surcharge ban…)

19 July 2017 in Money

The death of the rip-off card surcharge

66
Paying on card

Thank you to over 40,000 of our supporters who backed our campaign to end rip-off card charges. These sneaky fees for using credit and debit cards finally get the chop. Have you been stung by a card surcharge when making a payment?

(more on card surcharges…)

13 March 2017 in Travel & Leisure

Have resale tickets ever shut you out?

5
secondary ticket market

Next weekend, Glasgow will host over 15,000 music fans at BBC 6 Music Festival – but how many are at risk of being turned away on the night?
(more on secondary ticketing

27 October 2016 in Travel & Leisure

Have you paid unexpected extra airline fees?

17
Airline fees

Nothing makes my blood boil more than the extra fees airlines charge, and judging by a recent Which? Travel survey, I’m not alone. Do you think these fees are fair?

(more on extra airline fees…)

21 July 2016 in Money

Abolishing surcharges can’t come too soon

29
Stack of credit cards

Charges for paying by credit card are generally more reasonable now than in the past, but a Which? investigation found that they still vary a lot. Have you been stung by a credit card charge recently?
(more about credit card charges…)

19 June 2016 in Money

Charges that should be banned

87
Fees and charges

Why should you have to pay to print your theatre tickets at home or to leave a mortgage that has ended? These are just some of the charges we think should be banned. (more…)

12 August 2015 in Money, Travel & Leisure

Is this the highest ever ticket mark-up?

23
fleetwood mac

Have we found the largest ever ‘processing fee’ charged by a ticket company? If you were to guess how much that fee might be, what would you say? £10? £50? £100? Try again…

(more on ticket fees…)

3 November 2014 in Money

Have you been stung by fees when arranging a mortgage?

12
Toy house on coins

Our new research shows that mortgage fees have almost doubled in five years, from £878 in 2009 to £1,588 in 2014. Have you been stung by fees and charges when arranging a mortgage, whether moving house or remortgaging?

(more about mortgage fees…)

6 October 2013 in Money

Your help makes companies act on rip-off surcharges

22
Surcharges logo

We’ve been overwhelmed by your support for our surcharges campaign, which brought about a ban on excessive charges. And now five companies are changing their rules due to your reports…

(more about surcharges…)

24 April 2013 in Money, Travel & Leisure

EU wants to ground airlines’ excessive surcharges

10
A grounded aeroplane

The European Consumers’ Organisation (BEUC) is campaigning to have ‘rip off’ surcharges banned across Europe. So it’s over to Monique Goyens, director general at BEUC, who tells us how they’re getting on.

(more about surcharges in Europe…)

19 April 2013 in Money

Spotted excessive surcharges? Don’t let them get away with it

26
Blue credit card

A couple of weeks ago the government finally banned ‘rip off’ surcharges. We asked you to report any companies who weren’t sticking to the rules, and found that people are still being hit by unfair card charges.

(more about excessive surcharges…)

18 April 2013 in Travel & Leisure

What’s the point of third-party train websites?

11
Kings Cross train station

Third-party train websites are a popular way of booking tickets. But some charge fees that you can avoid by booking directly with the train company. Is there any benefit to using these websites?

(more about third-party train websites…)

6 April 2013 in Money

Time to say goodbye to ‘rip off’ surcharges

36

Saturday 6 April doesn’t just mark the new tax year. I’ve been waiting for this day for months – 15 to be precise – as the government’s ban on excessive card surcharges finally comes in.

(more about the end of excessive surcharges…)

20 December 2012 in Travel & Leisure

Have you fallen out of love with no-frills airlines?

10
Plane with a love heart

This year’s Which? airline survey has seen no-frills carriers take a nose-dive, while all-inclusive airlines are flying high. It seems we all appreciate good service in the air, but how much more are we prepared to pay for it?

(more about no-frills airlines…)

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