As of Saturday 13 January, new EU rules will come into force to ban added card surcharges. Food delivery service Just Eat seems to have already worked out a way to get around the ban, but will other companies follow suit? (more on new card surcharge ban…)
Surcharges
Posts tagged with "surcharges"
in Money
The death of the rip-off card surcharge
66Thank you to over 40,000 of our supporters who backed our campaign to end rip-off card charges. These sneaky fees for using credit and debit cards finally get the chop. Have you been stung by a card surcharge when making a payment?
Have resale tickets ever shut you out?
5Next weekend, Glasgow will host over 15,000 music fans at BBC 6 Music Festival – but how many are at risk of being turned away on the night?
(more on secondary ticketing
Have you paid unexpected extra airline fees?
17Nothing makes my blood boil more than the extra fees airlines charge, and judging by a recent Which? Travel survey, I’m not alone. Do you think these fees are fair?
in Money
Abolishing surcharges can’t come too soon
29Charges for paying by credit card are generally more reasonable now than in the past, but a Which? investigation found that they still vary a lot. Have you been stung by a credit card charge recently?
(more about credit card charges…)
in Money
Charges that should be banned
87Why should you have to pay to print your theatre tickets at home or to leave a mortgage that has ended? These are just some of the charges we think should be banned. (more…)
Is this the highest ever ticket mark-up?
23Have we found the largest ever ‘processing fee’ charged by a ticket company? If you were to guess how much that fee might be, what would you say? £10? £50? £100? Try again…
in Money
Have you been stung by fees when arranging a mortgage?
12Our new research shows that mortgage fees have almost doubled in five years, from £878 in 2009 to £1,588 in 2014. Have you been stung by fees and charges when arranging a mortgage, whether moving house or remortgaging?
in Money
Your help makes companies act on rip-off surcharges
22We’ve been overwhelmed by your support for our surcharges campaign, which brought about a ban on excessive charges. And now five companies are changing their rules due to your reports…
EU wants to ground airlines’ excessive surcharges
10The European Consumers’ Organisation (BEUC) is campaigning to have ‘rip off’ surcharges banned across Europe. So it’s over to Monique Goyens, director general at BEUC, who tells us how they’re getting on.
in Money
Spotted excessive surcharges? Don’t let them get away with it
26A couple of weeks ago the government finally banned ‘rip off’ surcharges. We asked you to report any companies who weren’t sticking to the rules, and found that people are still being hit by unfair card charges.
What’s the point of third-party train websites?
11Third-party train websites are a popular way of booking tickets. But some charge fees that you can avoid by booking directly with the train company. Is there any benefit to using these websites?
in Money
Time to say goodbye to ‘rip off’ surcharges
36Saturday 6 April doesn’t just mark the new tax year. I’ve been waiting for this day for months – 15 to be precise – as the government’s ban on excessive card surcharges finally comes in.
Have you fallen out of love with no-frills airlines?
10This year’s Which? airline survey has seen no-frills carriers take a nose-dive, while all-inclusive airlines are flying high. It seems we all appreciate good service in the air, but how much more are we prepared to pay for it?