Why is it so hard for online shops to understand the simple rules there to protect consumers? Online T&Cs to catch up with the times and play by the rules.
From ‘energy savers’ that increased energy usage to a Colour Catcher that turned whites pink, we’ve found plenty of pointless products. Are any lurking at the back of your cupboard?
A Which? investigation tracking furniture sale prices reveals what most of us have long suspected – that sales never stop. Have you seen items on sale for longer than they should be?
Imagine a trip to the supermarket where you can whizz through the checkouts without queuing or even getting your wallet out. It might not be as far away as you think…
Q: When does Which? disapprove of retailers offering consumers quality guarantees? A: When the ‘guarantee’ is worse than the rights consumers have anyway!
The self-service checkout is the Marmite of the shopping world. Some of you love them for their convenience and speed, others hate them for their continuous inhuman errors.