We want people to be better protected from flammable plastic-backed fridge-freezers. Do you back our call for retailers to take fire-risk appliances off the shelves?
Plenty of us have been caught out by a sales tactic at some point. Most recently, a number of you have told us how you’ve fallen for one used by Currys PC World… (more on currys set-up service…)
Ever ended up buying more food and drink than you intended? How did it happen? Our guest Heather Peace of Food Standards Scotland explains how ‘upsizing’ works.
What if those glowing customer reviews we see aren’t honest or impartial, or don’t reflect the person’s true experience? This is the world of fake reviews.
Unit pricing is an effective way to compare value between products being sold in different sized packages or loose. But do you use it other than in supermarkets, our guest author Ian Jarratt wants to know…
What’s the most bizarre thing you’ve ever tried to return as faulty? You might not be able to compete with some of these items our readers shared… (more on… returns)
Sleep is vital for physical and mental health. With many of us struggling to get a good night’s rest, it’s time to look at our mattresses.
Last Christmas we found that one in four people in our survey had a parcel fail to arrive. Do you know who to contact if something goes wrong?
Our latest research has revealed that just 29% of people trust retailers not to misuse their email address when sending an e-receipt. Do you have concerns?
Online marketplaces offer bargains from the comfort of your home, but your rights are different depending on where you buy. Should you proceed with caution?
When a major retailer goes bust, things can quickly become complicated for gift cards. Cash may feel impersonal for a last-minute present, but is a gift card worth the risk?
A Which? Money member contacted us when Amazon Prime deliveries they didn’t order turned up on their doorstep. Do you know what a ‘brushing’ scam is? We explain the details.
Is Black Friday really the best time of year to find the greatest discounts on products? We want to know if you’ve bought a product on offer that you later regretted.
The Christmas shopping season starts in earnest on Black Friday this week. At this time of year it’s more important than ever to stay safe online – are you shopping securely?