A Which? member asked us for advice when his daughter unwittingly became liable for a failed PayPal transaction.
by
Scam watch: PayPal T&Cs exploited to defraud seller
by
Are you persuaded by packaging?
When we asked whether you get taken in by advertising, some of you told us you avoid ads all together. But there’s another type of marketing that’s more difficult to swerve – the sort you find on the products themselves.
by
Hitting the shops? Here’s what you need to know first
I love saving money, but traipsing from shop to shop, trawling the web or fighting off other bargain hunters in the sales? Not so much. Well, shopping for cheap household products can be easier than you think.
by
Would you be peeved if you paid more because of your gender?
A recent study has suggested that supermarkets are charging men and women very different prices for comparable products.
by
Would you order from the Amazon Dash push-button service?
The newly launched Amazon Dash service allows customers to order favourite items at the push of a Wi-Fi connected button. But is this convenience service a step too far?
by
Do endless options at the opticians leave you feeling confused?
Choosing a new pair of glasses often unleashes a mountain of options leaving many stumped when it comes to making a decision…
by
It’s quite possible that MasterCard owes you money
MasterCard is facing a claim of up to £19bn in a landmark UK collective action over card charges that were passed on to shoppers. Lawyer and former head of the Financial Ombudsman Service, Walter Merricks CBE, explains what this may mean for you.
by
Clamp down on Campylobacter
National Food Safety Week is a chance to highlight the dangers present in the food we buy. Which? is calling on supermarkets to be more transparent about their testing and food safety controls.
by
Will the Nurofen ad ban set a precedent for a marketing claims crackdown?
A Nurofen ad has been banned for implying it could specifically target joint and back pain. So are we seeing the start of a change in the way companies can market their painkillers?
by
Why do we have to wait so long to get a refund?
When I buy goods online I have to give the shop my payment details before they’ll send out the goods. Nothing wrong with that. But if the product turns out to be not what I expected, why doesn’t the supplier return my money with the same urgency?
by
Sp-oiled for choice
Supermarket shelves are lined with dozens of different oils, making decision-making tricky. If you’re after extra virgin olive oil, we’ve got some bargain-hunting tips to make choosing easier.
by
Your views on a good shopping experience
A little while ago, we asked you to tell us what makes a great shopping experience. Ex Which? Convo team member Katie Benson joins us once again to sum up your views on what separates a good shopping trip from an awful one.
by
No more Slip-Slop-Slapdash SPF claims
Our latest test found a sunscreen that fell short of its SPF claim. How can this still happen, asks Which? chief executive Peter Vicary-Smith?
by
It’s oh so quiet in M&S, is this music to your ears?
In a resounding victory for all of you who didn’t pipe down about your distaste for piped music, M&S is scrapping piped music in its stores. Question is – will other retailers follow suit?