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Clamp down on Campylobacter

Raw chicken legs

National Food Safety Week is a chance to highlight the dangers present in the food we buy. Which? is calling on supermarkets to be more transparent about their testing and food safety controls.

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Why do we have to wait so long to get a refund?

Getting your money back

When I buy goods online I have to give the shop my payment details before they’ll send out the goods. Nothing wrong with that. But if the product turns out to be not what I expected, why doesn’t the supplier return my money with the same urgency?

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Sp-oiled for choice

Bottles of olive oil

Supermarket shelves are lined with dozens of different oils, making decision-making tricky. If you’re after extra virgin olive oil, we’ve got some bargain-hunting tips to make choosing easier.

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Your views on a good shopping experience

Woman window shopping

A little while ago, we asked you to tell us what makes a great shopping experience. Ex Which? Convo team member Katie Benson joins us once again to sum up your views on what separates a good shopping trip from an awful one.

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Do you know your UVA from your UVB?

sunscreen

It’s a good time to stock up on sunscreen, but working out which bottle offers the best protection isn’t easy. This guest post from Nina Goad explains all, from SPF to star ratings.

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What makes a good shopping experience?

BHS

The great British high street has been going through a turbulent time recently. So where are these shops going wrong? Is it the layout, the customer service, or even the cleanliness – what keeps you loyal to them?

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Does the science behind shampoo stack up?

Shampoo science

Are you bamboozled by the proliferation of shampoo claims? Can it really thicken hair fibres from within? And should you be relieved or suspicious when your shampoo tells you all the things it doesn’t contain, such as parabens, silicones and fragrances?