We all expect manufacturers and retailers to only sell products that are safe. And for the most part they do. But we’ve found hundreds of potentially unsafe fridges, freezers and fridge-freezers currently available in shops across the UK and we’re calling for them to be urgently withdrawn from sale. (more on dangerous appliances…)
Product safety is a burning issue, and yet the government’s new product safety team doesn’t have the right tools for the job. Our End Dangerous Products campaign is calling on the government to publish an Action Plan for the new Office for Product Safety and Standards within the next 90 days.
The government has announced the creation of the new ‘Office of Product Safety and Standards’. But will this new department be the fix we desperately need to improve our safety system?
Yet another report has been published today to shame the ‘woeful’ response from Whirlpool to its fire-risk dryer saga and the ‘painfully slow’ response from Government too. So what more evidence is needed to finally improve our safety system?
2017 was yet another busy year for Which? campaigns. Take a look back at last year’s achievements and find out what’s in store for 2018…
You’d have thought we’d know how to cut an avocado by now, but for some, getting one of their five-a-day can result in them losing a finger. Surely we don’t need warning stickers on our fruit… Or do we? (more on avocado hand…)
We’ve written to fridge-freezer manufacturers urging them to stop using non-flame retardant plastic backing in their appliances. We believe this material could pose a safety risk in people’s homes. Do you back our call? (more on fire-risk fridge freezers
It has been over two years since the news first broke about Whirlpool’s fire risk tumble dryers, and in those two years we’ve seen some shocking failures in the UK’s product safety system.
Many cars now come with features that take over in dangerous situations. Are you comfortable with this active safety technology that controls the car for you, or is it something you can live without?
A leaked government email has revealed a strange suggestion to replace the European standards mark that indicates if a product is considered safe by the manufacturer. Instead, it suggests using Amazon reviews – what do you think of this idea?
You have to be unlucky for your oven door to shatter out of the blue. But if it does, it’s memorable – and not in a good way. While finding the root cause can be tricky, there are ways to lower the likelihood of this happening to you…
Do you have a smoke alarm in your home? If you do, you’re not alone. But how often do you test it and do you even know if it’s up to the job it’s supposed to do? (more on smoke alarms…)
9,754 fires have been caused by white goods in the UK since 2014 according to The Sun. That’s 10 fires-a-day. In light of these numbers, how can the product safety system be seen to be working?
We have today released our report on the UK’s product safety system. In it, we call on the Government to urgently overhaul the UK’s broken product safety and recall system.