New rules to make household appliances more sustainable have been announced by the EU, but will they end up benefitting consumers?
Posts tagged with "repairs"
If the product you’ve purchased isn’t free from defects, safe, and durable, then it’s not of satisfactory quality. Here’s how we helped a member get legal remedy.(more…)
Not many wireless headphones make it easy to change the battery. Are you finding yours are lasting far less time than when you first purchased them?
In the wake of storms Ciara and Dennis, rogue cold callers have sensed an opportunity. Our guest, Hertfordshire Trading Standards, tells us what to watch out for.
A Best Buy should outlast its battery. Here’s why, thanks to your feedback, we’re changing the way we test products with lithium-ion batteries.
Congratulations, you’ve just upgraded to a new mobile phone! But what do you do with your old one? Does it collect dust or get a second life?
What happens when products experience a fault? Our guest Ugo, co-founder of the Restart Project, discusses whether we should have the ‘right to repair’.
We helped a member to get their money back after they were forced to pay a hefty call-out charge to fix the problem…
Do you attempt to fix your busted appliances, or do you simply replace them?
The impact can range from an unsightly inconvenience to a health hazard. But can you get rid of damp problems by yourself?
Which? Legal member Andrew Pennycook came to our lawyers for advice after a botched loft conversion left him facing repairs costing £1,690.
Have you ever had a home improvement project go wrong? A builder who starts work then goes off on another job or a plumber who never seems to have seen a tap before?
If you buy a new car that comes with a fault, make sure you know your rights from the start. Otherwise, you could find yourself spending more time than you want to get it fixed…
Which? Legal members came to us for help when they were told their roof was in danger of collapsing. As they paid on credit card, they weren’t out of luck…