In the wake of storms Ciara and Dennis, rogue cold callers have sensed an opportunity. Our guest, Hertfordshire Trading Standards, tells us what to watch out for.
Posts tagged with "is_tag"
A Best Buy should outlast its battery. Here’s why, thanks to your feedback, we’re changing the way we test products with lithium-ion batteries.
Congratulations, you’ve just upgraded to a new mobile phone! But what do you do with your old one? Does it collect dust or get a second life?
New rules to make household appliances more sustainable have been announced by the EU, but will they end up benefitting consumers?
What happens when products experience a fault? Our guest Ugo, co-founder of the Restart Project, discusses whether we should have the ‘right to repair’.
We helped a member to get their money back after they were forced to pay a hefty call-out charge to fix the problem…
Do you attempt to fix your busted appliances, or do you simply replace them?
The impact can range from an unsightly inconvenience to a health hazard. But can you get rid of damp problems by yourself?
Which? Legal member Andrew Pennycook came to our lawyers for advice after a botched loft conversion left him facing repairs costing £1,690.
Have you ever had a home improvement project go wrong? A builder who starts work then goes off on another job or a plumber who never seems to have seen a tap before?
If you buy a new car that comes with a fault, make sure you know your rights from the start. Otherwise, you could find yourself spending more time than you want to get it fixed…
Which? Legal members came to us for help when they were told their roof was in danger of collapsing. As they paid on credit card, they weren’t out of luck…
When Which? Legal member Vicky Drazhner’s reading glasses from Boots Opticians broke after just four months it refused to repair or replace them. But after considering legal action Boots accepted her rights.
What are the chances of getting your data back and laptop working for a reasonable price at the hands of high street repair experts at Apple, The Carphone Warehouse and PC World? Not great…