New rules to make household appliances more sustainable have been announced by the EU, but will they end up benefitting consumers?
New right to repair rules: what do you think?
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Repairs
Posts tagged with "repairs"
in Shopping
Legal advice: John Lewis refuses a free repair
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If the product you’ve purchased isn’t free from defects, safe, and durable, then it’s not of satisfactory quality. Here’s how we helped a member get legal remedy.
(more…)in Technology
Are your wireless headphones running out of juice?
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Not many wireless headphones make it easy to change the battery. Are you finding yours are lasting far less time than when you first purchased them?
Cold call warning: rogue roof repairs
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In the wake of storms Ciara and Dennis, rogue cold callers have sensed an opportunity. Our guest, Hertfordshire Trading Standards, tells us what to watch out for.
Lithium-ion batteries: why we’re changing our tests
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A Best Buy should outlast its battery. Here’s why, thanks to your feedback, we’re changing the way we test products with lithium-ion batteries.
What do you do with your old tech?
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Congratulations, you’ve just upgraded to a new mobile phone! But what do you do with your old one? Does it collect dust or get a second life?
Should we all have the ‘right to repair’?
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What happens when products experience a fault? Our guest Ugo, co-founder of the Restart Project, discusses whether we should have the ‘right to repair’.
Brief cases: costly repair bill for faulty garage door
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We helped a member to get their money back after they were forced to pay a hefty call-out charge to fix the problem…
Getting household appliances fixed can be easier than you think
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Do you attempt to fix your busted appliances, or do you simply replace them?
Do you have damp in your home?
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The impact can range from an unsightly inconvenience to a health hazard. But can you get rid of damp problems by yourself?
Brief cases: £1,690 to repair a botched loft conversion
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Which? Legal member Andrew Pennycook came to our lawyers for advice after a botched loft conversion left him facing repairs costing £1,690.
Have you had problems with home improvements?
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Have you ever had a home improvement project go wrong? A builder who starts work then goes off on another job or a plumber who never seems to have seen a tap before?
in Motoring
Brief cases: a brand new car in need of repair
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If you buy a new car that comes with a fault, make sure you know your rights from the start. Otherwise, you could find yourself spending more time than you want to get it fixed…
Brief cases: ever had bad work done on your house?
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Which? Legal members came to us for help when they were told their roof was in danger of collapsing. As they paid on credit card, they weren’t out of luck…