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archive

Repairs

Posts tagged with "repairs"

9 May 2022 in Money

Legal advice: hot water tap goes off the boil

4

Do you know your rights when you need a replacement for another replacement? Here’s how we helped a member with a faulty tap’s boiling unit.

(more…)

29 April 2022 in Sustainability

What happened to built-to-last?

75

The old adage goes ‘they don’t make them like they used to’– but is that really true? I, for one, think that it is.

(more…)

11 June 2021 in Sustainability

New right to repair rules: what do you think?

306

New rules to make household appliances more sustainable have been announced by the EU, but will they end up benefitting consumers?

more on sustainability

24 May 2021 in Shopping

Legal advice: John Lewis refuses a free repair

17
A customer with a broken dishwasher handwashes her dishes while on the phone

If the product you’ve purchased isn’t free from defects, safe, and durable, then it’s not of satisfactory quality. Here’s how we helped a member get legal remedy.

(more…)

5 August 2020 in Technology

Are your wireless headphones running out of juice?

41

Not many wireless headphones make it easy to change the battery. Are you finding yours are lasting far less time than when you first purchased them?

(more…)

18 February 2020 in Home & Energy

Cold call warning: rogue roof repairs

9

In the wake of storms Ciara and Dennis, rogue cold callers have sensed an opportunity. Our guest, Hertfordshire Trading Standards, tells us what to watch out for.

more on traders

10 February 2020 in Sustainability

Lithium-ion batteries: why we’re changing our tests

32

A Best Buy should outlast its battery. Here’s why, thanks to your feedback, we’re changing the way we test products with lithium-ion batteries.

more on sustainability

14 October 2019 in Sustainability

What do you do with your old tech?

21
mobile phones

Congratulations, you’ve just upgraded to a new mobile phone! But what do you do with your old one? Does it collect dust or get a second life?

more on sustainability

30 August 2019 in Sustainability

Should we all have the ‘right to repair’?

53

What happens when products experience a fault? Our guest Ugo, co-founder of the Restart Project, discusses whether we should have the ‘right to repair’.

on sustainability

1 February 2019 in Home & Energy

Brief cases: costly repair bill for faulty garage door

5

We helped a member to get their money back after they were forced to pay a hefty call-out charge to fix the problem…

(more…)

20 August 2016 in Home & Energy

Getting household appliances fixed can be easier than you think

102
washing-machines-on-beach

Do you attempt to fix your busted appliances, or do you simply replace them?

(more…)

9 March 2016 in Home & Energy

Do you have damp in your home?

29
Damp house

The impact can range from an unsightly inconvenience to a health hazard. But can you get rid of damp problems by yourself?

(more on damp homes)

5 March 2016 in Home & Energy

Brief cases: £1,690 to repair a botched loft conversion

1
Building work

Which? Legal member Andrew Pennycook came to our lawyers for advice after a botched loft conversion left him facing repairs costing £1,690.

(more on loft conversions)

6 May 2015 in Home & Energy

Have you had problems with home improvements?

20

Have you ever had a home improvement project go wrong? A builder who starts work then goes off on another job or a plumber who never seems to have seen a tap before?

(more about home improvement horrors …)

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