Unreasonably high cancellation costs are unfair and should be challenged. Here’s how we helped a member settle a claim for his wedding venue.
in Money
Legal advice: fight for your wedding fee refund
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Refunds
Posts tagged with "refunds"
in Shopping
Plants and flowers: do you know your rights?
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Ever ordered flowers only to find they weren’t quite what you were expecting?! Here’s a look at your rights.
in Shopping
Should Xmas returns windows be extended?
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Has lockdown thwarted your chance of getting a refund for an unwanted gift? Do you think the extra returns period should be extended again as a result?
Legal advice: stranded in Australia by airline
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A couple were left stranded during the first wave of the pandemic, but airlines have a responsibility to pay to get you home. Here’s how we were able to help.
in Shopping
Have you been let down by Currys PC World?
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We received more than 1,700 complaints about Currys PC World through our faulty goods tool this year. Have you experienced problems with your order?
Refund Us. Reform Travel: join our campaign
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Passengers are owed billions from airlines and holiday companies for trips cancelled due to coronavirus. Companies must obey the law and refund you.
in Money
Legal advice: TV return drama resolved
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When a TV return went wrong, Which? Legal stepped in to help resolve the situation. Here are your rights when repairs and returns don’t go to plan.
in Money
Legal advice: leaky radiator leads to damages claim
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A leaky radiator ended up costing Erica £300. Fortunately, we were able to intervene – here’s how to claim damages caused by a defective product.
in Scams
Monzo spoofing scam: how we helped a victim get their money back
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After an initial plodding response, Monzo refunded a fraud victim in full. Here’s how we helped, and why banks have a responsibility to protect your money.
How are sports clubs handling pandemic-hit season tickets?
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Season ticket refunds have been a contentious topic since COVID-19 disrupted the world of sport. Our guest explains how English football clubs are approaching the situation.
in Money
Legal advice: credit firm pays after company goes bust
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The refund procedure can be complicated when a company goes into administration, but that doesn’t mean there aren’t ways to recover your money.
Legal advice: package holiday operator delays refund
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Thousands of holidaymakers have been given the runaround on getting their money back during the pandemic. Here’s how we helped get a member a full refund.
in Shopping
Are retailers honouring COVID-19 returns policies?
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Many retailers announced extended COVID-19 returns policies, but are they being honoured? We want to know if you’ve been refused a refund.
in Motoring
Legal advice: seller takes back promise to refund faulty car
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Ever been promised a refund, only to have the seller go back on their word? Here’s how we were able to use section 75 of the Consumer Credit Act 1974 to help.