A member contacted Which? Money after fearing they’d been duped into paying £1,900 to a dodgy publishing firm. Here’s our advice on getting your money back.
in Money
Money clinic: “They’ve taken my book and my money”
8
Refunds
Posts tagged with "refunds"
in Money
Cancelled events: are you still waiting on a refund?
5
Did you miss a concert, festival, theatre show or sports event due to lockdown restrictions? Are you still waiting on a refund?
in Scams
Monzo spoofing scam: how we helped a victim get their money back
274
After an initial plodding response, Monzo refunded a fraud victim in full. Here’s how we helped, and why banks have a responsibility to protect your money.
in Money
How ADR can become a more effective system
8
Alternative Dispute Resolution (ADR) systems must give consumers the power to fight back when they’re mistreated by businesses. Here are our proposals.
in Money
Legal advice: fight for your wedding fee refund
0
Unreasonably high cancellation costs are unfair and should be challenged. Here’s how we helped a member settle a claim for his wedding venue.
in Shopping
Plants and flowers: do you know your rights?
17
Ever ordered flowers only to find they weren’t quite what you were expecting?! Here’s a look at your rights.
in Shopping
Should Xmas returns windows be extended?
13
Has lockdown thwarted your chance of getting a refund for an unwanted gift? Do you think the extra returns period should be extended again as a result?
Legal advice: stranded in Australia by airline
4
A couple were left stranded during the first wave of the pandemic, but airlines have a responsibility to pay to get you home. Here’s how we were able to help.
in Shopping
Have you been let down by Currys PC World?
645
We received more than 1,700 complaints about Currys PC World through our faulty goods tool this year. Have you experienced problems with your order?
Refund Us. Reform Travel: join our campaign
119
Passengers are owed billions from airlines and holiday companies for trips cancelled due to coronavirus. Companies must obey the law and refund you.
in Money
Legal advice: TV return drama resolved
3
When a TV return went wrong, Which? Legal stepped in to help resolve the situation. Here are your rights when repairs and returns don’t go to plan.
in Money
Legal advice: leaky radiator leads to damages claim
6
A leaky radiator ended up costing Erica £300. Fortunately, we were able to intervene – here’s how to claim damages caused by a defective product.
How are sports clubs handling pandemic-hit season tickets?
4
Season ticket refunds have been a contentious topic since COVID-19 disrupted the world of sport. Our guest explains how English football clubs are approaching the situation.
in Money
Legal advice: credit firm pays after company goes bust
6
The refund procedure can be complicated when a company goes into administration, but that doesn’t mean there aren’t ways to recover your money.