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archive

Refunds

Posts tagged with "refunds"

18 March 2022 in Travel & Leisure

Why is Ryanair issuing refunds through its ‘Wallet’?

16

Has your Ryanair refund been issued as a voucher through Ryanair Wallet? Here’s why we’ve asked the Civil Aviation Authority to investigate.

(more…)

8 October 2021 in Money

Money clinic: “They’ve taken my book and my money”

8

A member contacted Which? Money after fearing they’d been duped into paying £1,900 to a dodgy publishing firm. Here’s our advice on getting your money back.

(more…)

26 May 2021 in Money

Cancelled events: are you still waiting on a refund?

6

Did you miss a concert, festival, theatre show or sports event due to lockdown restrictions? Are you still waiting on a refund?

(more…)

25 May 2021 in Scams

Monzo spoofing scam: how we helped a victim get their money back

312

After an initial plodding response, Monzo refunded a fraud victim in full. Here’s how we helped, and why banks have a responsibility to protect your money.

(more…)

23 April 2021 in Money

How ADR can become a more effective system

8

Alternative Dispute Resolution (ADR) systems must give consumers the power to fight back when they’re mistreated by businesses. Here are our proposals.

(more…)

15 March 2021 in Money

Legal advice: fight for your wedding fee refund

0

Unreasonably high cancellation costs are unfair and should be challenged. Here’s how we helped a member settle a claim for his wedding venue.

(more…)

15 February 2021 in Shopping

Plants and flowers: do you know your rights?

17

Ever ordered flowers only to find they weren’t quite what you were expecting?! Here’s a look at your rights.

more on shopping

13 January 2021 in Shopping

Should Xmas returns windows be extended?

13

Has lockdown thwarted your chance of getting a refund for an unwanted gift? Do you think the extra returns period should be extended again as a result?

(more…)

23 December 2020 in Travel & Leisure

Legal advice: stranded in Australia by airline

4

A couple were left stranded during the first wave of the pandemic, but airlines have a responsibility to pay to get you home. Here’s how we were able to help.

(more…)

3 December 2020 in Shopping

Have you been let down by Currys PC World?

1075

We received more than 1,700 complaints about Currys PC World through our faulty goods tool this year. Have you experienced problems with your order?

(more…)

3 November 2020 in Travel & Leisure

Refund Us. Reform Travel: join our campaign

119

Passengers are owed billions from airlines and holiday companies for trips cancelled due to coronavirus. Companies must obey the law and refund you.

(more…)

2 November 2020 in Money

Legal advice: TV return drama resolved

3

When a TV return went wrong, Which? Legal stepped in to help resolve the situation. Here are your rights when repairs and returns don’t go to plan.

(more…)

15 October 2020 in Money

Legal advice: leaky radiator leads to damages claim

6

A leaky radiator ended up costing Erica £300. Fortunately, we were able to intervene – here’s how to claim damages caused by a defective product.

(more…)

8 September 2020 in Travel & Leisure

How are sports clubs handling pandemic-hit season tickets?

4

Season ticket refunds have been a contentious topic since COVID-19 disrupted the world of sport. Our guest explains how English football clubs are approaching the situation.

(more…)

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