A member contacted Which? Money after fearing they’d been duped into paying £1,900 to a dodgy publishing firm. Here’s our advice on getting your money back.
Posts tagged with "refunds"
Did you miss a concert, festival, theatre show or sports event due to lockdown restrictions? Are you still waiting on a refund?
After an initial plodding response, Monzo refunded a fraud victim in full. Here’s how we helped, and why banks have a responsibility to protect your money.
Alternative Dispute Resolution (ADR) systems must give consumers the power to fight back when they’re mistreated by businesses. Here are our proposals.
Unreasonably high cancellation costs are unfair and should be challenged. Here’s how we helped a member settle a claim for his wedding venue.
Ever ordered flowers only to find they weren’t quite what you were expecting?! Here’s a look at your rights.
Has lockdown thwarted your chance of getting a refund for an unwanted gift? Do you think the extra returns period should be extended again as a result?
A couple were left stranded during the first wave of the pandemic, but airlines have a responsibility to pay to get you home. Here’s how we were able to help.
We received more than 1,700 complaints about Currys PC World through our faulty goods tool this year. Have you experienced problems with your order?
Passengers are owed billions from airlines and holiday companies for trips cancelled due to coronavirus. Companies must obey the law and refund you.
When a TV return went wrong, Which? Legal stepped in to help resolve the situation. Here are your rights when repairs and returns don’t go to plan.
A leaky radiator ended up costing Erica £300. Fortunately, we were able to intervene – here’s how to claim damages caused by a defective product.
Season ticket refunds have been a contentious topic since COVID-19 disrupted the world of sport. Our guest explains how English football clubs are approaching the situation.
The refund procedure can be complicated when a company goes into administration, but that doesn’t mean there aren’t ways to recover your money.