Has lockdown thwarted your chance of getting a refund for an unwanted gift? Do you think the extra returns period should be extended again as a result?
Posts tagged with "refunds"
A couple were left stranded during the first wave of the pandemic, but airlines have a responsibility to pay to get you home. Here’s how we were able to help.
We received more than 1,700 complaints about Currys PC World through our faulty goods tool this year. Have you experienced problems with your order?
Passengers are owed billions from airlines and holiday companies for trips cancelled due to coronavirus. Companies must obey the law and refund you.
When a TV return went wrong, Which? Legal stepped in to help resolve the situation. Here are your rights when repairs and returns don’t go to plan.
A leaky radiator ended up costing Erica £300. Fortunately, we were able to intervene – here’s how to claim damages caused by a defective product.
After an initial plodding response, Monzo refunded a fraud victim in full. Here’s how we helped, and why banks have a responsibility to protect your money.
Season ticket refunds have been a contentious topic since COVID-19 disrupted the world of sport. Our guest explains how English football clubs are approaching the situation.
The refund procedure can be complicated when a company goes into administration, but that doesn’t mean there aren’t ways to recover your money.
Thousands of holidaymakers have been given the runaround on getting their money back during the pandemic. Here’s how we helped get a member a full refund.
Many retailers announced extended COVID-19 returns policies, but are they being honoured? We want to know if you’ve been refused a refund.
Ever been promised a refund, only to have the seller go back on their word? Here’s how we were able to use section 75 of the Consumer Credit Act 1974 to help.
Travel firms have failed to provide timely refunds to consumers as required by law. I’ve written to Kelly Tolhurst MP, the Minister for Aviation, to urge the government to intervene.
The situation with travel refunds isn’t improving, so we’re now reporting companies that are openly breaking the law to the Civil Aviation Authority. Share your story.