You are entitled to a refund if you purchase an item with a serious fault. Here’s how we helped a member when her faulty microwave caught fire.
in Money
Legal advice: ‘my microwave caught fire twice’
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Product-safety
Posts tagged with "product-safety"
Gas Safety Week 2021: tell us your stories
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We’re supporting Gas Safety Week once again. Do you have a story to tell about unsafe work and installations? Let us know in the comments.
End Dangerous Products: the changes we’ve made and where next
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Our campaign has pushed for major recalls, strengthening the regulatory system and identifying new challenges for four years. Here’s what we’ve achieved and where we’re heading.
Do you have a recalled Whirlpool washing machine? Here’s what to do
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More than half a million washing machines are affected by the latest Whirlpool recall. Check if yours is one of them, and find out what to do next.
Update: will the government take action on Whirlpool?
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In January, we launched our campaign to challenge Whirlpool over its fire-risk dryers. And the response has been overwhelming with a parliamentary petition calling for a recall of Whirlpool dryers hitting 100,000 signatures. So what now?