You are entitled to a refund if you purchase an item with a serious fault. Here’s how we helped a member when her faulty microwave caught fire.
Posts tagged with "product-safety"
We’re supporting Gas Safety Week once again. Do you have a story to tell about unsafe work and installations? Let us know in the comments.
Our campaign has pushed for major recalls, strengthening the regulatory system and identifying new challenges for four years. Here’s what we’ve achieved and where we’re heading.
More than half a million washing machines are affected by the latest Whirlpool recall. Check if yours is one of them, and find out what to do next.
In January, we launched our campaign to challenge Whirlpool over its fire-risk dryers. And the response has been overwhelming with a parliamentary petition calling for a recall of Whirlpool dryers hitting 100,000 signatures. So what now?