When a member received a letter from the ‘Consumer Refund Service’ they got in touch with us to make sure it was legitimate. Here’s what we told them.
in Money
What is the 'Consumer Refund Service'?
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in Money
Have you claimed PPI on a deceased relative’s behalf?
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With one year to go until the deadline for making a PPI claim, did you know that claims are also open to relatives of the deceased?
in Money
The overpriced financial products you can live without
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The financial services sector ploughs millions of pounds into advertising every year. But the products don’t always live up to their slick ad campaigns and eye-catching marketing claims. Have you ever bought a financial product that’s turned out to be a dud?
in Money
Update: isn’t it time Scotland starts regulating claims companies?
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Unlike in England and Wales, claims management companies aren’t regulated in Scotland. So isn’t it time that this regulation gap is sorted out?
in Money
Baroness Ros Altmann: ‘Can more be done to stamp out cold calls by CMCs?’
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The government is looking to change the way Claims Management Companies are regulated, but will the proposed rules go far enough to protect us? Our guest, Baroness Altmann, thinks more can be done. (more on Claims Management Companies regulation…)
in Money
Are you certain you aren’t still owed money for mis-sold PPI?
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Both Barclays and Lloyds have announced that they’ve set aside a further ÂŁ700m for paying out for mis-sold PPI claims. So are you sure you aren’t still owed money for mis-sold PPI? (more on PPI tool…)
Queen’s Speech 2017: did it deliver for you?
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After a tumultuous few weeks in British politics, the Government tried to introduce some certainty in today’s Queen’s Speech by setting out a big agenda of new legislation it wants to pass in the next two years. So what do you make of today’s proposals?
in Money
Update: who is benefiting from the deadline on PPI claims?
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The Financial Conduct Authority has proposed a deadline of June 2019 for people to claim for mis-sold Payment Protection Insurance.
in Money
Why not make banks foot the bill for claims firms’ fees?
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Proposals to cap claims management companies’ fees are on their way, but is the Government missing a trick here? Why not make the banks pay for the cost of claiming?
in Money, Technology
ICO: what we’re doing about nuisance PPI calls
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Have you been nuisance called by claims management companies trying to get you to reclaim PPI? Here’s Steve Eckersley on what the ICO is doing to crack down on them.
in Food & Drink, Home & Energy, Motoring, Shopping, Technology
Can you identify with these annoyances?
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Do relentless nuisance calls, litter louts or being kept on hold get you seeing red? All of these feature in a list of the top irritations of modern life. Can you identify with any of them?
in Money
FCA, there must not be a time limit on PPI complaints
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The Financial Conduct Authority will soon publish a report into the payment protection insurance mis-selling scandal. However, we fear that a cut-off date for complaints is being considered.
in Money
Scam watch: PPI refund scam
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A cold-calling scam that involves you buying Ukash vouchers is catching people unawares. Here’s how one Which? member was unfortunately caught out.
in Money
Cracking down on rogue claims handlers and shoddy service
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Have you ever followed up one of those calls or texts from a firm saying they can help you with your claim for PPI compensation or an accident you may have had? Quite a few people have done this and regretted it.