In this month’s Which? Magazine, a member was told they needed to pay extra postage for a parcel… until Royal Mail confirmed it was a scam.
Last Christmas we found that one in four people in our survey had a parcel fail to arrive. Do you know who to contact if something goes wrong?
Last Saturday’s convo about price increases on stamps pulled out some interesting insights into your views on sending greetings cards – or rather, avoiding electronic greetings cards… (more on electronic greetings cards…)
At the end of the month, the price of first and second class stamps will rise to 65p and 56p respectively. But how often do you even use stamps these days? (more on stamp price rises…)
Christmas is traditionally known as the time we’re expected to give generously. According to social etiquette experts, it’s also the time of year where tipping is customary, whether tradespeople, the postie or the milkman.
If you want your cards to arrive in time for Christmas, tomorrow is the last day for second-class post. While it’s a festive tradition, do you think sending cards has become a bit too expensive?
Import duty was the big debate of the week, with your experiences of buying from abroad being shared en masse. Do you think it should be easier, simpler and cheaper to buy from the US?
With December fast approaching, it should be time to start writing your Christmas card list. But does the price of stamps encourage you to keep your list short and sweet this year?
Our latest survey reveals the best and worst online shops of 2013. But who actually brings your precious parcel to your door can be a different matter entirely. So how can you avoid the worst?
How much compensation would you expect to receive if a parcel you sent went missing or got damaged? £50? £30? Actually, it’s now just £20. Royal Mail has slashed the maximum level of compensation it pays out…
In January, lithium batteries were added to the list of prohibited goods by the Royal Mail. As online sellers start using expensive couriers for delivery, could the cost of buying lithium batteries suddenly shoot up?
Parcels left on doorsteps in the rain, dumped in recycle bins and even thrown over fences are among the delivery problems that people have told us about. Are you clued up on your delivery rights?
Sorry can be the hardest word – and it’s a damn sight harder when there’s a bill attached. I’m a bit peeved by a delivery company that only delivers while I’m at work, meaning I have to pay for to get it delivered when I’m in.
Have you had enough of being asked whether you’d like a muffin with your coffee, a coffee with your muffin, a gigantic block of chocolate with your newspaper or a loan with your overdraft?