We’re determined to put consumers at the heart of the government’s priorities. It’s vital when key decisions are being made about the UK’s future every day.
The new government must deliver for consumers
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What is the Consumer Scotland Bill?
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Today, the Scottish Government published the Consumer Scotland Bill. Our guest, Jamie Hepburn MSP, explains what it will mean for Scottish consumers.
The government’s complaints overhaul must make enforcement a priority
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A review of protections in consumer markets has been announced, looking at new technologies, enforcement and consumer protection. We want stronger and more effective enforcement, do you agree?
in Home & Energy, Money
Will shoddy letting agents be stopped by these new government plans?
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The government has announced plans to bring about greater regulation of letting and managing agents, but we still have a way to go on detail. Have you had problems with a letting agent?
Update: will the proposed energy price cap be enough?
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Prime Minister Theresa May has announced plans to tackle rip-off energy bills with an energy price cap. But will such a cap be enough to help you?
What’s your view on the government’s new product safety office?
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The government has announced the creation of the new ‘Office of Product Safety and Standards’. But will this new department be the fix we desperately need to improve our safety system?
Product safety: what more is needed to finally force reform?
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Yet another report has been published today to shame the ‘woeful’ response from Whirlpool to its fire-risk dryer saga and the ‘painfully slow’ response from Government too. So what more evidence is needed to finally improve our safety system?
in Money
Scotland’s Budget: will you be affected?
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Scotland’s Finance Secretary delivers his draft Budget on Thursday 14 December. We predict what might be announced, based on Nicola Sturgeon’s proposals – will you be affected if we’re right?
Update: will the government’s plan fix rail travel?
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The government has outlined its vision for better rail travel in the UK. But will these proposals genuinely improve train travel for you?
in Money
Autumn Budget 2017: who are the winners and losers?
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The long-awaited Autumn Budget is upon us – after months of speculation, the government will set out its plans for our finances.
in Money
Update: isn’t it time Scotland starts regulating claims companies?
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Unlike in England and Wales, claims management companies aren’t regulated in Scotland. So isn’t it time that this regulation gap is sorted out?
in Money
How long should we wait for action on fraud?
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More than 18 months after the government established the Joint Fraud Taskforce to crack down on fraudsters, fraud in the UK is still on the rise. So what has this taskforce been up to?
Would you trust a safety system based on Amazon reviews?
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A leaked government email has revealed a strange suggestion to replace the European standards mark that indicates if a product is considered safe by the manufacturer. Instead, it suggests using Amazon reviews – what do you think of this idea?
Update: it’s time to overhaul the UK’s product safety system
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We have today released our report on the UK’s product safety system. In it, we call on the Government to urgently overhaul the UK’s broken product safety and recall system.