When it comes to returning a faulty or unwanted item you purchased online, you actually have strengthened shopping rights. But how clearly do retailers explain these rights to you? (more on online shopping rights…)
Good things come in small parcels, so why do some companies deliver their goods in excessive packaging? (more on excess packaging…)
We’re used to roads and railways grinding to a halt at the faintest whiff of snow – but empty supermarket shelves are a rare sight. Our guest, Hannah Jolliffe, asks: did you run out of supplies during the snowy spell, or are you a savvy stockpiler?
As we hurtle headfirst into the final week to Christmas, the challenge of wrapping and packing awkwardly shaped presents is nigh. While some will be wrapping this week, others will still be waiting for gifts to be delivered…
The Black Friday sales are now supposedly over, although you might still find some deals kicking around. Did you get caught up in Black Friday discount fever? Did you get a real deal, or are you now suffering buyer’s remorse?
If you’re Christmas shopping online, make sure you trust the retailer’s choice of delivery company, says our chief executive Peter Vicary-Smith
It’s officially the run-up to ‘the most wonderful time of the year’. This means the Christmas lights are on, the mince pies are being eaten and the high streets and the internet are awash with reminders that today is officially (drum roll…) BLACK FRIDAY. (more on Black Friday 2017…)
Black Friday: It may be named after just one day but it’s increasingly becoming an altogether lengthier affair. Many shops have started their Black Friday sales already. So have you picked up some early deals yet?
When a delivery you’re expecting doesn’t show up, what do you do? Would you be tempted to fork out for a replacement item, plus postage? (more on failed delivery…)
According to a recent YouGov survey, the UK’s online grocery market has failed to ‘lift off’ and still lags behind the traditional trip to the supermarket. So, how do you like to shop for your groceries?
‘Sorry we missed you!’ Four words that never fail to sour the contented feeling of getting home from work – so disappointing. But is Amazon Key the safe alternative?
According to a YouGov poll, almost half of consumers would rather pay more than see their favourite products shrink. Are you among them? (more on shrinkflation…)
The emoji in this image is officially named ‘face screaming in fear’ – would that sum up your feelings about emojis, or are you more of a 😁 kind of person?
According to a recent survey of more than 2,000 online shoppers, 69% of them have suffered some form of problem with their delivery in the past year. (more on online delivery problems…)