New House of Fraser owner, Mike Ashley, has pledged to turn the store into a ‘Harrods of the high street’. Is this possible given that thousands of customers like me are currently out of pocket?
Shopping can be an overwhelming experience for many, so are proposals for a ‘quiet hour’ a welcome idea? Our guest community author Caroline Pritchard gives her experience…
So far this year, nearly 650 retail and restaurant brands on our high streets have closed – but which ones will you miss and which long-gone shops do you wish were still in business?
Beyond the classic staples of booze, aftershave and socks, what else is there to buy in the shops for Father’s Day? And how much should you spend on it?
The non-food arm of Tesco’s online offering, Tesco Direct, will cease to exist from 9 July, but will you even notice that it’s gone? (more on Tesco Direct closure…)
When it comes to returning a faulty or unwanted item you purchased online, you actually have strengthened shopping rights. But how clearly do retailers explain these rights to you? (more on online shopping rights…)
Good things come in small parcels, so why do some companies deliver their goods in excessive packaging? (more on excess packaging…)
We’re used to roads and railways grinding to a halt at the faintest whiff of snow – but empty supermarket shelves are a rare sight. Our guest, Hannah Jolliffe, asks: did you run out of supplies during the snowy spell, or are you a savvy stockpiler?
As we hurtle headfirst into the final week to Christmas, the challenge of wrapping and packing awkwardly shaped presents is nigh. While some will be wrapping this week, others will still be waiting for gifts to be delivered…
The Black Friday sales are now supposedly over, although you might still find some deals kicking around. Did you get caught up in Black Friday discount fever? Did you get a real deal, or are you now suffering buyer’s remorse?
If you’re Christmas shopping online, make sure you trust the retailer’s choice of delivery company, says our chief executive Peter Vicary-Smith
It’s officially the run-up to ‘the most wonderful time of the year’. This means the Christmas lights are on, the mince pies are being eaten and the high streets and the internet are awash with reminders that today is officially (drum roll…) BLACK FRIDAY. (more on Black Friday 2017…)
Black Friday: It may be named after just one day but it’s increasingly becoming an altogether lengthier affair. Many shops have started their Black Friday sales already. So have you picked up some early deals yet?
When a delivery you’re expecting doesn’t show up, what do you do? Would you be tempted to fork out for a replacement item, plus postage? (more on failed delivery…)