Would you be surprised to hear you can’t legally get a refund on purchases if you’ve simply changed your mind about them? Millions of us are being refused refunds on unwanted items – don’t be one of them.
The new Groceries iPhone app from Tesco means you can scan items wherever you are and add them to your online shop. Genius way to save time or geeky gimmick? You decide…
Rose bowls instead of fish bowls, hair straighteners in place of a hairdryer… just some of Argos’s crazy substitutions. So should they be doing more to give us what we ask for?
Online supermarket shopping is billed as easy, convenient and lets you avoid the supermarket rabble. And most of the time it’s great… until you’re faced with a substitution that, quite frankly, you couldn’t have made up.
Have you fallen into the fake goods trap? More and more of us are reporting that we’ve been duped into buying a counterfeit, so how can we buy with confidence?
eBay’s Green Team claims its mission is to ‘inspire the world to buy, sell and think green every day’ and their latest reusable box scheme has certainly caught my eye. But maybe for the wrong reasons…
Why is it so hard for online shops to understand the simple rules there to protect consumers? Online T&Cs to catch up with the times and play by the rules.