Black Friday: It may be named after just one day but it’s increasingly becoming an altogether lengthier affair. Many shops have started their Black Friday sales already. So have you picked up some early deals yet?
When a delivery you’re expecting doesn’t show up, what do you do? Would you be tempted to fork out for a replacement item, plus postage? (more on failed delivery…)
According to a recent YouGov survey, the UK’s online grocery market has failed to ‘lift off’ and still lags behind the traditional trip to the supermarket. So, how do you like to shop for your groceries?
‘Sorry we missed you!’ Four words that never fail to sour the contented feeling of getting home from work – so disappointing. But is Amazon Key the safe alternative?
According to a YouGov poll, almost half of consumers would rather pay more than see their favourite products shrink. Are you among them? (more on shrinkflation…)
The emoji in this image is officially named ‘face screaming in fear’ – would that sum up your feelings about emojis, or are you more of a 😁 kind of person?
According to a recent survey of more than 2,000 online shoppers, 69% of them have suffered some form of problem with their delivery in the past year. (more on online delivery problems…)
Clothes sizes seem to mean nothing. From shop to shop sizes vary significantly, leaving me wondering whether there’s a need for standardised sizing, or maybe a re-think of clothes sizing altogether…
Would you like to virtually try on clothes before you buy them? How about taking a virtual tour of a store to browse its wares without fighting the crowds? Well, virtual shopping could be coming to you sooner than you think… (more on virtual reality shopping…)
Ever tried lining a bin with tinfoil, or making a fresh fruit salad with peach-scented shampoo? Welcome to the world of bizarre supermarket substitutions. Wouldn’t customers be happier with a refund rather than an unsuitable replacement?
February saw quite a few comings and goings, not to mention heated debates in the all-new The Lobby. Here’s a brief snapshot of what happened… (more on February in The Lobby…)
Reckon you know the in-store returns policy in your favourite high-street shops? What about the ones you don’t frequent as regularly? Surely, there’s just one rule for all, right? Wrong. (more on returns policy on high street…)
A Which? member was signed up to an Amazon seller plan he didn’t ask for. But would you know what to do? (more on phishing emails…)
Recent research has shown that household food waste has increased for the first time in a decade, meaning the food industry has failed to meet a commitment to cut it by 5% between 2012 and 2015. (more on food waste…)