in Money

A scammer tricked me out of life savings

phone scam

We hear so much about scams, but what’s it really like to suffer one? One man, who would prefer to remain anonymous, contacted us after a scammer pretending to be from his bank convinced him to transfer money to a ‘safe account’.

(more on scams…)

in Money

We deserve better banks

Better Banks campaign logo

Our surveys have once again found that the big banks aren’t getting customer service right. Standards aren’t being driven up across the industry due to a lack of competition, so today we’re launching a campaign calling for better banks.

(more on better banks…)