In this world of ever-more sophisticated scams, it’s increasingly hard to know who to trust. How good is your online banking security?
Posts tagged with "online-banking"
Barclays phone banking customers will be able to use voice recognition technology instead of passwords as security checks. So are we seeing the beginning of the end of passwords?
We hear so much about scams, but what’s it really like to suffer one? One man, who would prefer to remain anonymous, contacted us after a scammer pretending to be from his bank convinced him to transfer money to a ‘safe account’.
With online scams becoming ever more sophisticated and one case being reported every minute, are businesses doing enough to safeguard us from scams?
The Times reports that Met Police Commissioner Sir Bernard Hogan-Howe has said victims of online fraud should no longer be refunded by banks if they fail to protect themselves.
With all the talk of new technology and how it will change the way we manage our money, it’s easy to roll your eyes and give in to innovation-fatigue. But should we embrace the future?
Our surveys have once again found that the big banks aren’t getting customer service right. Standards aren’t being driven up across the industry due to a lack of competition, so today we’re launching a campaign calling for better banks.
For years we’ve been told to shred paperwork revealing personal details – such as our address or date of birth – before throwing it away, lest an ID thief finds it. But are we revealing too much about ourselves online?
The Competition and Markets Authority (CMA) has made a number of suggestions to improve the current account market. But they don’t go far enough.
ID fraud isn’t a new problem. We all know we should shred our financial statements, lest a fraudster raids our bin. But with our lives moving online, there are lots of new opportunities for criminals to get our personal details.
When’s the worst time to be hit by a bank IT glitch? On pay day? Before a bank holiday weekend? What about both. That’s what thousands of HSBC customers are facing today.
We’re all at risk of online scams, but why are some types more common in the North than in the South? Wherever you live, it’s worth keeping up to date on how to stay safe…
In September we spoke about the failure of banks to return money that’s accidentally been paid into the wrong account. Since then some banks have taken action to help their customers get their money back…
I’m always wary of answering withheld numbers. The past few years spent fighting back offers of new phone contracts and fictitious compensation claims have me hanging up when I see ‘no caller ID’.