in Money

A scammer tricked me out of life savings

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phone scam

We hear so much about scams, but what’s it really like to suffer one? One man, who would prefer to remain anonymous, contacted us after a scammer pretending to be from his bank convinced him to transfer money to a ‘safe account’.

(more on scams…)

in Money

We deserve better banks

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Better Banks campaign logo

Our surveys have once again found that the big banks aren’t getting customer service right. Standards aren’t being driven up across the industry due to a lack of competition, so today we’re launching a campaign calling for better banks.

(more on better banks…)