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archive

Ofgem

Posts tagged with "ofgem"

13 February 2018 in Home & Energy

Update: will the proposed energy price cap be enough?

1338
Energy prices

Prime Minister Theresa May has announced plans to tackle rip-off energy bills with an energy price cap. But will such a cap be enough to help you?

(more on energy price cap…)

3 July 2017 in Home & Energy

Will the energy regulator’s plan make a difference?

228
Energy price pound

Ofgem, the energy regulator, has announced that a plan is on its way to tackle energy bills and relieve the burden on the most vulnerable energy customers in the UK. But will it be enough?

(more on Ofgem’s plan…)

7 February 2017 in Home & Energy

Update: reforming the energy market

313
Lightbulb_1

Ofgem has announced plans for reform in the energy market. What can energy companies do to make you take an interest in your tariff?
(more about Ofgem’s energy reforms…)

29 November 2016 in Home & Energy

What does the crumbling of GB Energy Supply mean for its customers?

44
pulling plug on energy supply

At the weekend, GB Energy Supply collapsed. While the energy regulator, Ofgem, is transitioning its 160,000 customers onto a new supplier, we’re joined by guest author and GB Energy Supply customer, Liz Ford, who shares her take on the situation.

(more on GB Energy…)

17 August 2016 in Home & Energy

Metric gas meters: are you due a refund?

75
Metric meter

The old metric vs. imperial debate is one that refuses to die down. It’s emerged yet again this week after it was revealed that E.on gas customers have been paying inaccurate bills due to misread metric gas meters… (more on gas meters…)

24 June 2016 in Home & Energy

Time for change in the energy market

239
energy market

Just over two years ago the Competition and Markets Authority began investigating the energy market following concerns raised by Which? and others about ever increasing prices, lack of competition and a market that isn’t working. Today, it’s published its final decision.

(more on CMA energy market…)

5 April 2016 in Home & Energy

Would marketing letters from energy suppliers make you switch?

271
Letters through door

Our latest research casts doubt on whether the CMA’s proposals to share customer data will encourage people to switch energy suppliers.

(more on switching energy suppliers…)

4 March 2015 in Home & Energy

Scottish Power sales calls banned for 12 days

23
Arrow and phone

Scottish Power has been served with a 12-day sales ban by Ofgem after failing to meet the regulator’s customer service targets. It’s good to see Ofgem hitting suppliers where it hurts.

(more about Scottish Power…)

7 October 2014 in Home & Energy

The Government must urgently cut smart meter roll-out costs

245
Energy meter

Have you had a smart meter installed in your house? The official roll-out’s due to start next year, but we’re concerned about the £10.9bn cost. That’s why we’re calling on the Government to urgently cut costs.

(more about smart meters…)

26 June 2014 in Home & Energy

Success! Ofgem refers energy market for full investigation

36
Coin on gas flame

In a win for our Fix the Big Six campaign, Ofgem today referred the energy market to the Competition & Markets Authority for a full market investigation. What changes do you want to see in the energy market?

(more about Ofgem’s announcement…)

27 March 2014 in Home & Energy

It’s make or break time for energy suppliers

97
Energy prices up

The results are in. The outcome of the long-awaited energy market assessment was released today and it’s good news for the 45,000 of you who backed our Fix the Big Six campaign. But we haven’t won yet…

(more about the energy market…)

22 October 2013 in Home & Energy

Automatic rollovers for fixed energy tariffs banned

10
Word 'energy' in bulb for energy suppliers

New rules for energy companies come into force today. They’re now banned from increasing prices on fixed-term energy tariffs, and they won’t be able to automatically roll you over to a new fixed-term contract.

(more about new energy rules…)

30 July 2013 in Home & Energy

How much is green energy adding to your bills?

51
£10 notes as wind turbines

MPs have criticised the way energy companies communicate price rises with their customers, causing ‘deep mistrust’. Do you know what’s actually causing your energy bills to go up?

(more about energy bills…)

3 June 2013 in Home & Energy

No gas for three weeks? No problem…

56
A gas hob ring turned on

Gas. It’s an underrated three-letter word that perhaps I’d overlooked. That is until I was told my gas was going to be turned off for the next fortnight. I’ve been offered compensation, but is it enough?

(more about switching off your gas…)

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