We were contacted when a person was left shaken by an attempted number-spoofing scam. The ordeal didn’t end with the abusive call – here’s what happened.
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Scam watch: terrified by abusive cold call
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Win! Nuisance calls bosses will be hit with big fines
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New laws come into place today to make company directors accountable for plaguing people with nuisance calls. How soon could the Information Commissioner’s Office use their new powers?
Update: why nuisance call bosses should be hit with big fines
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We’ve been making progress in our fight against nuisance calls. And now we’re demanding the government impose tough sanctions against directors of nuisance call companies.
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Have you been targeted by the ‘Wangiri’ phone scam?
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Are you one of thousands of people to have received a call from a random, international number in recent months? You may have been the target of an international scam. Our guest, John Mitchison from the DMA, explains more…
Updated: what does the Digital Economy Act mean for you?
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The Digital Economy Bill has finished its passage through Parliament and is finally law, but what does it mean for your rights in the digital age? (more on the Digital Economy Act 2017…)
Do you need to silence nuisance calls?
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Call blocking devices are a recent development in the ongoing battle to stop nuisance calls. Frances Wilson from National Trading Standards explains how these devices are silencing nuisance calls in particular for people with dementia.
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Baroness Ros Altmann: ‘Can more be done to stamp out cold calls by CMCs?’
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The government is looking to change the way Claims Management Companies are regulated, but will the proposed rules go far enough to protect us? Our guest, Baroness Altmann, thinks more can be done. (more on Claims Management Companies regulation…)
Queen’s Speech 2017: did it deliver for you?
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After a tumultuous few weeks in British politics, the Government tried to introduce some certainty in today’s Queen’s Speech by setting out a big agenda of new legislation it wants to pass in the next two years. So what do you make of today’s proposals?
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Scam watch: have you had fake phone calls from the ‘Visa’ fraud department?
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A complex scam involving phone calls from ‘Visa’ followed by the ‘police’ is currently doing the rounds. Fortunately, one member was savvy enough not to fall for it… (more on ‘visa’ fraud department scam call…_
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Could more be done to protect the most vulnerable from nuisance callers?
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The government has committed to funding 1,500 call blockers for the most vulnerable in society – particularly those suffering with dementia. While this is great news, could more be done to protect the most vulnerable from this modern-day menace?
Can BT’s call-divert service really cut off nuisance callers?
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Nuisance calls are a big problem. In response, BT has a launched a new, free nuisance call-divert service. Guest author Kelly from BT Consumer explains how it works. (more on BT’s nuisance call-divert service…)
What can you expect from our campaigns in 2017?
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2016 has been an eventful year! The decision to leave the EU, a new Prime Minister and the election of President Trump have taken many of us by surprise. It’s also been a big year for Which?’s campaigns…
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What’s being done in Scotland to reduce nuisance calls?
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Scottish cities are still topping the table for nuisance calls in the UK, so what’s Which? doing about the problem? (more on nuisance calls in Scotland…)
Update: Should company directors be held responsible for nuisance calls?
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Eight in ten people agree with our proposal to hold company directors personally accountable for nuisance phone calls. And it’s now more clear than ever why this is necessary.