Natalie became the winner of our first Your Consumer Champion award after creating a gambling block that protects vulnerable customers. This is her story.
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Your Consumer Champion: Natalie Ledward
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Would you join the Bank of Facebook?
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Were you astonished to hear the news that Facebook plans to launch its own cryptocurrency? Would you trust it with your cash?
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Reports of cash’s demise are greatly exaggerated
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As we host a major cash summit, drawing together industry giants and experts, the Economic Secretary to the Treasury explains how and why cash is being protected.
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How can we fix the parent pension penalty?
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Do you know how much working part time or taking a career break for childcare could affect your pension? We teamed up with the experts to look into the issue.
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How do your generation’s finances compare with others?
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Do you think your generation is better or worse off than people of other ages? Our guest, the Financial Conduct Authority, wants to hear your thoughts.
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Do 1p and 2p coins have a future?
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Pennies are everywhere in my house. At the bottom of my purse, rattling around money boxes and hiding in pockets. Would we miss them if they were gone?
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How can we tackle rip-off pension charges?
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Our guest, Angela Eagle MP, sets out how we can tackle rip-off pension fees, and asks if you’ve been affected.
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Is your local cash machine no longer free?
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We’re becoming more and more concerned about the challenges people are facing to access their cash free of charge. Have you been forced to pay for withdrawals?
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Can the Help to Save scheme help you?
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Is saving money a luxury for some? John Glen MP, the Treasury Minister, tells us why he introduced the Help to Save scheme last year.
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First pensions dashboards expected this year
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With workers averaging 11 pension pots over their lifetimes, a dashboard gathering all that information into one place could be a game changer.
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Using cash got me out of more than £50k of debt
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Buying a house and starting a family got me into a spiral of debt I thought I’d never escape from – but paying for most things in cash saved me, writes our guest author Katie Johnson.
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Celebrity Bitcoin scam: my experience
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Bitcoin investment scams using fake celebrity endorsements continue to be rife. Johanna Butt, 83, of Oxfordshire has bravely shared her story with us.
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Does Scotland have Freedom to Pay?
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This week, we took our ‘Freedom to Pay. Our Way’ campaign directly to Westminster and shone a light on the problems people in Scotland face when accessing their everyday finances.
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What is the 'Consumer Refund Service'?
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When a member received a letter from the ‘Consumer Refund Service’ they got in touch with us to make sure it was legitimate. Here’s what we told them.