Tens of millions of O2 customers were left without access to the network yesterday after a UK-wide outage. Were you affected by the downtime?
Most of us are increasingly dependent on our mobile phones – Ofcom has found that 78% of us could not live without our smartphone, but is the signal you’re getting good enough?
It’s hard to tell the difference between smartphones these days – so some manufacturers are going to surprising lengths to make their phones stand out from the crowd…
April is just around the corner and this means that the bills I pay in 8 or 10 monthly instalments, such as water and council tax, are landing on my doormat. Have your bills for the year ahead arrived yet, and have you checked them?
In the past, I’ve tried to avoid nasty surprises on holiday by refusing to use my mobile outside a wi-fi zone, so it’s nice to think that with new EU roaming regulations in place, I have a bit more freedom. But, this change hasn’t necessarily ended bill-shock…
A ban on mobile roaming charges in the EU comes into force on 15 June. The new ‘Roam at Home’ rules should bring savings for consumers and businesses alike. But it’s not quite a blanket ban. So will you benefit from the new rules?
Terrible customer service. Poor signal. Price hikes. Rubbish value for money or incentives. What really irks you when it comes to your mobile network provider?
Does the telecoms market work for you, or should providers be upping their game? Sharon White, Chief Executive of Ofcom, joins us to outline a view of the current telecoms market and a vision for change.
With the decline in high street bank branches and the rise in mobile-only banks, branchless banking seems to be the way of the future. Could you be convinced to give it a try?
Nokia’s 3310 has had a modern-day makeover and is set to return to the mobile phone market. Will you be queuing up for one?
Ofcom has announced that it’s going to review the market for standalone landline telephone services, as it’s concerned that some customers aren’t getting value for money. (more on landline-only charges…)