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archive

Mobile-roaming-charges

Posts tagged with "mobile-roaming-charges"

2 June 2018 in Travel & Leisure

Have you been caught out by mobile roaming charges outside the EU?

16
roaming

New Which? research shows the startling difference that providers can charge for using your mobile phone around the world, as it calls on the government to publicly commit to prioritising free roaming in post-Brexit trade deals.  (more on mobile phone roaming charges…)

4 April 2018 in Money, Travel & Leisure

Is it time we had global mobile roaming?

30
using mobile phone in NYC

Keeping connected via a mobile device with friends, family, colleagues or even your pet has become a part of modern life. But the ability to do so when travelling abroad can come with a hefty price tag… (more on global mobile roaming…)

8 August 2017 in Technology, Travel & Leisure

*Warning*: could you end up with mobile bill-shock?

10
Eu roaming

In the past, I’ve tried to avoid nasty surprises on holiday by refusing to use my mobile outside a wi-fi zone, so it’s nice to think that with new EU roaming regulations in place, I have a bit more freedom. But, this change hasn’t necessarily ended bill-shock…

(more on mobile roaming…)

13 June 2017 in Travel & Leisure

Will you benefit from the ban on EU mobile roaming charges?

25
Mobile phone holiday

A ban on mobile roaming charges in the EU comes into force on 15 June. The new ‘Roam at Home’ rules should bring savings for consumers and businesses alike. But it’s not quite a blanket ban. So will you benefit from the new rules?

(more on mobile phone roaming…)

22 January 2017 in Home & Energy, Technology

Do you always check bills to make sure they’re correct?

10
bill shock

Mobile phone provider EE has been fined £2.7m by Ofcom for overcharging tens of thousands of customers, but would you have realised if you’d been billed too much? (more on incorrect bill…)

13 September 2016 in Technology, Travel & Leisure

Update: EU roaming charges are not quite a thing of the past

55
Paris phone

It seems we’ve seen a step back on roaming charges after the European Commission announced a catch on what appeared to be an otherwise great win for travelling mobile phone users.

(more on EU roaming charges…)

31 January 2015 in Technology

You shouldn’t have to foot the bill for stolen phones

17
Lost smartphone in grass

We’re calling on mobile providers to play fair with their customers one year after they promised to protect people facing massive bills if their phone is lost or stolen. You should not have to foot the bill for fraud.

(more on mobile liability caps…)

30 June 2014 in Technology

Steer clear of mobile phone bill shock this summer

10
Mobile roaming

Have you ever come back from a relaxing holiday only to be hit with a huge phone bill? One in six people who have used their mobile phone abroad in the last year feel your pain…

(more on bill shock…)

3 December 2013 in Technology

Putting an end to shock mobile phone bills

10
Robber stealing phone from bag

Having your mobile stolen is a pretty miserable experience whatever the circumstances. But the crime can be compounded further if the thief uses your phone and runs up a massive bill – which you’re then liable for.

(more about mobile bill shock…)

14 November 2013 in Technology

We want fairer mobile phone deals for all

22
Girl using mobile phone

As the Government hosts a summit with mobile providers, we’re calling on ministers to get tough with an industry that’s been allowed to confuse consumers for too long. Are you paying too much for your contract?

(more about mobile phone charges…)

1 July 2013 in Technology

Mobile roaming cost cuts don’t go far enough

10
Woman on a mobile phone in Paris

As of today, the cost of using your mobile within the EU has been cut. This should help holiday makers avoid the fear of opening their post-holiday mobile bills. It’s great news, but do the cuts go far enough?

(more about roaming the EU…)

23 June 2012 in Technology

Want to phone home? It’s cheaper to call from Paris

5

Rip-off roaming rates could become a thing of the past thanks to new caps on the cost of using your mobile in Europe. But the new prices could make it cheaper to call a UK mobile from abroad than at home.

(more about roaming charges…)

2 March 2012 in Technology

Ofcom’s action plan to stop mobile ‘bill shock’ – will it work?

25

A catchy term, ‘bill shock’ describes the sickening sense of panic that can accompany a phone bill racked up while on holiday. There are already spending caps in Europe, but Ofcom wants these extended worldwide.

(more about bill shock…)

5 October 2011 in Technology

How I fought my mobile phone company… and won

5
Complaining cartoon character

If you’ve ever complained to a communications company you’ll know it’s a pretty frustrating business. At least, it was for me when my son’s mobile bills more than quadrupled overnight with no explanation…

(more about complaining to companies…)

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