Last year the telecoms giants Three and O2 agreed a company merger of around £10bn. But today, the regulator, Ofcom, has warned that this merger could damage competition and choice. So could this impact you?
The Budget delivered some wins for our campaigns – a pensions dashboard commitment, action on nuisance calls, and plans to unlock mobile phones. So what do you think of George Osborne’s announcements?
Gone are the days when a mobile phone just made calls and texts, our expectations of what a phone should do are getting higher. So you have to wonder, can they get any smarter?
How many times has your broadband gone down? What about losing your mobile phone signal when you needed it most? And yet there’s no statutory compensation for all your telecoms services.
An Apple iPhone doesn’t come cheap. So you might be a bit miffed if your beloved handset broke. But what if your iPhone was left unusable after updating to the latest software? That’s reportedly happened to thousands of owners of repaired iPhone 6’s.
All of the major antivirus companies offer apps for your mobile device. So should you download one, or is it enough just to have your wits about you?
When you download an app onto your smartphone, do you know what personal data you’re handing over? Anette Høyrup of the Danish Consumer Council has been putting apps to the test.
Travel anywhere and you’ll see at least a few people in the now-traditional pose – head down, hands together, tapping away… It’s a look that has become synonymous with the modern-day smartphone.
2015 was a bumper year for us at Which? as we managed to persuade the government, regulators and private companies to help achieve a whole host of aims. But what does 2016 hold?
Have you ever hit ‘update’ on your smartphone or tablet only to find that your device seems to end up worse rather than better? We shared this suspicion, so we put these updates to the test.
In today’s Autumn Statement the Chancellor made a number of announcements in big markets ranging from mortgages to energy. So, how will it affect you?
After being hit by a cyber-attack that saw hackers access the details of thousands of its customers, TalkTalk has come out with an offer of compensation. But is it enough?
Do you regularly switch energy supplier, bank or mobile provider? Or are you held back? Here’s Nick Boles MP on why the Government’s working to improve switching.
Now might not be the best time to call 0845 and 0870 numbers – calling them from mobile phones has increased by as much as 100%.