Have you been let down by Vodafone?

Vodafone store

Vodafone has been handed a hefty £4,625,000 fine by Ofcom for serious and sustained breaches of consumer protection rules or mis-selling, billing blunders and poor complaints handling. Is this fine enough to earn back your trust for such failings?


How will the Digital Economy Bill help you?


Well, firstly, it can ‘bring telecoms kicking and screaming into the 21st century’, as Pete Moorey, head of campaigns at Which?, reminded MPs when giving evidence in Parliament earlier this week.


Are you peeved about patchy mobile data access?

Mobile data

Mobile data may be your lifeline for carrying out everyday tasks, or it maybe it’s something you only use on the rare occasion. Trouble is that data signal coverage across the UK is patchy. So, how important is mobile data access to you?


Your landline is still a lifeline


We had a big response when we asked if you still use your landline. It turns out that many of you would be lost without yours – even some who’d rather use a mobile.