While the collapse of the Co-op’s bid to buy hundreds of Lloyds bank branches is a setback for the banking landscape, I think there’s still a great opportunity for a better bank to emerge.
It’s an often quoted fact that you’re more likely to get divorced than switch your current account. But is the new seven working-day switching service going to change people’s minds?
Metro Bank is to launch its first ‘drive-thru bank’ in a couple of weeks’ time, allowing customers to do their full range of day-to-day banking transactions without leaving their cars.
Do you remember life ‘PFC’ – that’s pre-financial crisis. If we asked a producer to plot a script for how the financial crisis would unravel I don’t think in my wildest dreams it would lead us to where we are today.
A new report on banking published this week suggests that the day of the bank branch is coming to an end. But as we look set to lose half of the nation’s branches, can we really say we’ll miss them?
A year has flown by since Metro Bank became the first new high-street bank in a century to open its doors. So, as one bank reaches a milestone, perhaps the others should take note?
It’s great news that some HSBC branches will be open later and on Saturdays. So is this the start of a new trend in customer-service-comes-first banking?
There’s a new kid on the banking block trying to wow us with shiny service. Metro opens its first branch today and we’ve scratched beneath the surface to see if it lives up to its claims.